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Scheduling · head to head

Booker by Mindbody vs Travelport Smartpoint

Booker by Mindbody logo

Booker by Mindbody

Scheduling

Complete spa management solution

From
$129/month
Rated
-
Full reviewWebsite
Travelport Smartpoint logo

Travelport Smartpoint

Travel

Travelport GDS booking desktop for travel agents, now on version 12

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Booker by Mindbody only the Starter plan carries a published price, from $139 per month; Accelerate, Ultimate and Enterprise are quote only; Travelport Smartpoint travelport retires older Smartpoint versions on its own schedule, and agencies that do not track release notes can lose sign-on access to Travelport+ or Apollo with little warning.
  • They diverge on capability: Booker by Mindbody covers Online booking, Travelport Smartpoint covers Graphical and cryptic modes.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Booker by Mindbody and Travelport Smartpoint actually diverge.

Attributes where Booker by Mindbody and Travelport Smartpoint differ
AttributeBooker by MindbodyTravelport Smartpoint
Starting price$129/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Ios, Android, ApiWindows, Web
CategorySchedulingTravel
Founded2001Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Booker by Mindbody

  • Online booking
  • Client management
  • Point of sale
  • Inventory tracking
  • Marketing automation
  • Gift cards
  • Packages & memberships
  • Reporting & analytics

Only in Travelport Smartpoint

  • Graphical and cryptic modes
  • Multi-GDS content
  • Smartpoint Cloud
  • Automation scripting
  • Marketplace distribution
  • Queue and PNR management

What people use each for

The jobs each tool is most often brought in to do.

Booker by Mindbody

  • Booking and managing appointments for spas and salonsnot Travelport Smartpoint
  • Running point of sale, payments and staff scheduling in one systemnot Travelport Smartpoint
  • Listing a business on the Mindbody consumer app to attract clientsnot Travelport Smartpoint

Travelport Smartpoint

  • A retail agency already on a Travelport segment agreement needing the current supported desktop versionnot Booker by Mindbody
  • A TMC running mixed cryptic and graphical booking teams on one workspacenot Booker by Mindbody
  • An agency migrating from an older Smartpoint build after Travelport retired 8.1 to 9.1not Booker by Mindbody
  • A consolidator wanting Apollo, Galileo or Worldspan content behind a single agent interfacenot Booker by Mindbody

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Booker by Mindbody

  • Only the Starter plan carries a published price, from $139 per month; Accelerate, Ultimate and Enterprise are quote only
  • The Starter plan limits staff logins and provides basic reporting only
  • Marketing automation, reviews and referrals, and unlimited two way text messaging are restricted to the Ultimate tier
  • The Messenger AI chatbot is a paid add on even on the higher tiers

Travelport Smartpoint

  • Travelport retires older Smartpoint versions on its own schedule, and agencies that do not track release notes can lose sign-on access to Travelport+ or Apollo with little warning.
  • Pricing is never published and is folded into a segment incentive agreement, so two agencies of similar size can be paying materially different effective rates with no way to compare.
  • Cryptic command knowledge is still needed for a meaningful share of servicing tasks, so a newly hired agent takes months to reach full productivity.
  • It is a Windows-weighted desktop product, and agencies wanting fully remote or Mac-based teams need Smartpoint Cloud or virtual desktop infrastructure to compensate.
  • Switching to Sabre or Amadeus means retraining staff on a different command language and renegotiating a separate incentive deal, which locks agencies into their existing GDS relationship longer than pure product quality would justify.

Pricing, plan by plan

Booker by Mindbody

$129/month
  • Essential$129/month
    • Online booking
    • Client management
    • POS
  • Accelerate$259/month
    • Everything in Essential
    • Advanced marketing
    • Inventory management
  • Ultimate$399/month
    • Everything in Accelerate
    • Premium support
    • Advanced analytics

Travelport Smartpoint

On request
  • Travelport Smartpoint$undefined/year
    • Usually bundled into a GDS segment agreement
    • Distribution and version entitlement managed per country via the Marketplace
    • Segment incentive payments to the agency

Which should you pick?

Choose Booker by Mindbody if

  • You need online booking.
  • You work on Web, Ios, Android, Api.
  • You also want client management.
Booker by Mindbody review

Choose Travelport Smartpoint if

  • You need graphical and cryptic modes.
  • You work on Windows, Web.
  • You also want multi-gds content.
Travelport Smartpoint review

Questions people ask

Is Booker by Mindbody or Travelport Smartpoint better?
Neither clearly leads. Booker by Mindbody starts at $129/month and Travelport Smartpoint at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Booker by Mindbody or Travelport Smartpoint?
Booker by Mindbody starts at $129/month and Travelport Smartpoint at On request.
Does Booker by Mindbody or Travelport Smartpoint run on more platforms?
Booker by Mindbody runs on Web, Ios, Android, Api. Travelport Smartpoint runs on Windows, Web.
What is Booker by Mindbody best used for?
Booker by Mindbody is most often used for booking and managing appointments for spas and salons, running point of sale, payments and staff scheduling in one system, listing a business on the mindbody consumer app to attract clients. Of those, booking and managing appointments for spas and salons and running point of sale, payments and staff scheduling in one system are not what Travelport Smartpoint is typically brought in for.
What can Booker by Mindbody do that Travelport Smartpoint cannot?
Booker by Mindbody covers Online booking, Client management, Point of sale, Inventory tracking. Travelport Smartpoint covers Graphical and cryptic modes, Multi-GDS content, Smartpoint Cloud, Automation scripting.

Answered from the vendors’ own pages

Booker by Mindbody: What is Booker's starting price?

Booker starts at $139 per month. The platform offers three tiers (Starter, Accelerate, and Ultimate) designed for salons, spas, and similar service businesses.

Source
Travelport Smartpoint: Do we pay a separate licence fee for Smartpoint?

Usually not directly. It is typically bundled into a GDS segment agreement in which Travelport pays incentives per booked segment.

Booker by Mindbody: What is included in Booker's Starter plan?

The Starter plan includes online booking, text messaging up to 3,000 notifications, intake streamlining, and a business website.

Source
Travelport Smartpoint: What happened to older Smartpoint versions?

Travelport retired versions 8.1 through 9.1 as of 30 April 2026; agencies must be on Smartpoint 12.0 to keep signing on to Travelport+ or Apollo.

Booker by Mindbody: What additional features are in Booker's higher tiers?

Accelerate adds email campaigns and unlimited staff profiles. Ultimate (best value) includes automated email and text marketing, unlimited 2-way SMS, automated review prompts, and referral tracking. Not all features are available in all regions.

Source
Travelport Smartpoint: Is there a browser version?

Yes, Smartpoint Cloud runs in a browser for agents without a managed Windows desktop.

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