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HR & Recruiting · head to head

CharlieHR vs Freshsales

CharlieHR logo

CharlieHR

HR & Recruiting

HR software built for small businesses

From
£5/month
Rated
-
Full reviewWebsite
F

Freshsales

CRM & Sales

Smart CRM for growing businesses

From
$19/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: CharlieHR limited payroll integration capabilities compared to dedicated payroll platforms; Freshsales contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price
  • They diverge on capability: CharlieHR covers Employee Database, Freshsales covers Contact management.

Where they differ

Only the attributes on which CharlieHR and Freshsales actually diverge.

Attributes where CharlieHR and Freshsales differ
AttributeCharlieHRFreshsales
Starting price£5/month$19/month
Pricing modelUnknownsubscription
PlatformsWeb, Mobile (iOS/Android)Web, Ios, Android
CategoryHR & RecruitingCRM & Sales
Founded20152010

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CharlieHR

  • Employee Database
  • Time Off Management
  • Onboarding
  • Performance Reviews
  • Team Engagement
  • Company Directory
  • Google Workspace
  • Microsoft 365

Only in Freshsales

  • Contact management
  • Lead scoring
  • Sales pipeline
  • Activity tracking
  • Email sync
  • AI insights
  • Workflow automation
  • Gmail

Both cover

  • Slack
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

CharlieHR

No use cases recorded yet. See the CharlieHR review.

Freshsales

  • Sales CRM with built in email, phone and chatnot CharlieHR
  • Managing deals, pipelines and sales sequencesnot CharlieHR

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CharlieHR

  • Limited payroll integration capabilities compared to dedicated payroll platforms
  • Pricing structure geared toward UK and Europe, with limited localization for other regions
  • Add-on services like Charlie Recruit and Charlie Advice incur additional costs
  • Smaller employee base (approximately 30 people) compared to enterprise HR competitors

Freshsales

  • Contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price
  • Forecasting insights, custom modules, sandbox and audit logs are Enterprise only at $59 per user per month
  • Every published price requires annual billing
  • The Freddy AI agent is billed separately at $49 per 100 sessions
  • Branded documents are a further $19 per user add on
  • No contact limits are stated for any tier on the pricing page

Pricing, plan by plan

CharlieHR

£5/month
  • Core HR (Teams 1-4)$5/month
    • Employee onboarding
    • Time off management
    • Document storage

Freshsales

$19/month
  • Starter$19/month
    • Contact & account management
    • Pipeline management
  • Growth$39/month
    • Everything in Starter
    • Sales automation
    • Territory management
  • Pro$65/month
    • Everything in Growth
    • Forecasting
    • Advanced customization

Which should you pick?

Choose CharlieHR if

  • You need employee database.
  • You work on Web, Mobile (iOS/Android).
  • You also want time off management.
CharlieHR review

Choose Freshsales if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want lead scoring.
Freshsales review

Questions people ask

Is CharlieHR or Freshsales better?
Neither clearly leads. CharlieHR starts at £5/month and Freshsales at $19/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CharlieHR or Freshsales?
CharlieHR starts at £5/month and Freshsales at $19/month.
Does CharlieHR or Freshsales run on more platforms?
CharlieHR runs on Web, Mobile (iOS/Android). Freshsales runs on Web, Ios, Android.
What can CharlieHR do that Freshsales cannot?
CharlieHR covers Employee Database, Time Off Management, Onboarding, Performance Reviews. Freshsales covers Contact management, Lead scoring, Sales pipeline, Activity tracking. Both handle Slack, Web support, Ios support, Android support.

Answered from the vendors’ own pages

CharlieHR: Does CharlieHR offer a free plan?

CharlieHR does not have a free plan, but offers a 7-day free trial without requiring a credit card. Pricing starts at £5/month for teams of 1-4 employees.

Source
CharlieHR: What are CharlieHR's core features?

Core features include employee onboarding, time off tracking, performance reviews, document storage, employee engagement tools, and benefits management with access to 30,000+ discounts.

Source
CharlieHR: Does CharlieHR integrate with payroll systems?

CharlieHR integrates with major HR tech stacks and offers add-on services like Charlie Recruit for hiring automation. Payroll integration capabilities depend on the specific payroll provider you use.

Source
CharlieHR: Is CharlieHR GDPR compliant?

Yes. CharlieHR is GDPR-compliant and ISO 27001-certified, providing strong data security and privacy compliance for European businesses.

Source
CharlieHR: Does CharlieHR support multi-currency?

CharlieHR's pricing is primarily in GBP (British Pounds). International users can access the platform but currency and localization options may be limited.

Source
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Related pages

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