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Field Service · head to head

BigChange vs Workiz

BigChange logo

BigChange

Field Service

UK job management with vehicle tracking built in, acquired by Simpro Group in 2024

From
On request
Rated
-
Full reviewWebsite
Workiz logo

Workiz

Field Service

Field service management for locksmiths, garage doors and small trades with built-in phone tracking

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: BigChange simpro Group bought BigChange in October 2024 and also owns Simpro, AroFlo and ClockShark, so a UK buyer comparing BigChange with Simpro is choosing between two products whose roadmaps are set by the same owner.; Workiz workiz has removed list prices from its own pricing page, so plan cost now requires a quote and there is no public figure to hold the sales conversation against.
  • They diverge on capability: BigChange covers Built-in vehicle tracking, Workiz covers Call tracking and recording.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which BigChange and Workiz actually diverge.

Attributes where BigChange and Workiz differ
AttributeBigChangeWorkiz

Identical on both: starting price (On request), pricing model (quote), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BigChange

  • Built-in vehicle tracking
  • Job scheduling
  • Mobile worker app
  • Financial workflow
  • Customer portal
  • Digital forms builder
  • Stock and equipment
  • Driver compliance

Only in Workiz

  • Call tracking and recording
  • Scheduling and dispatch
  • Estimates and invoices
  • Online payments
  • Automations
  • Genius Leads
  • Price book
  • Service plans

What people use each for

The jobs each tool is most often brought in to do.

BigChange

  • A UK facilities maintenance contractor with sixty vans that wants engineer location and job progress on one screen instead of a tracking portal and a scheduling toolnot Workiz
  • A plant hire business that needs delivery, collection and service jobs planned against actual vehicle positions and driver hoursnot Workiz
  • A commercial HVAC firm producing statutory service certificates on site and invoicing the same day from the job recordnot Workiz
  • A waste and drainage operator that must evidence daily vehicle checks and driver behaviour to satisfy an insurer or an operator licencenot Workiz

Workiz

  • A locksmith or garage door company that buys most of its work from paid search and needs cost per booked job attributed to the phone number that rangnot BigChange
  • A five technician appliance repair firm replacing a shared Google Calendar and a paper invoice booknot BigChange
  • An operator who wants missed inbound calls flagged and followed up automatically rather than lost to a competitornot BigChange
  • A franchise group needing inventory, purchase orders and API access across several locations on one accountnot BigChange

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BigChange

  • Simpro Group bought BigChange in October 2024 and also owns Simpro, AroFlo and ClockShark, so a UK buyer comparing BigChange with Simpro is choosing between two products whose roadmaps are set by the same owner.
  • The telematics is bundled rather than optional, so businesses that do not run a van fleet, or that are locked into an existing tracking contract, pay for capability they cannot use or duplicate.
  • Nothing is priced publicly and the vehicle hardware brings an equipment element into the contract, so total cost depends on van count as well as user count and cannot be estimated before a sales call.
  • Contracts have historically been multi-year with hardware attached, which makes leaving mid-term expensive and reduces your leverage at renewal.
  • The product is built around UK operating practice, accounting packages and compliance documents, so it is a weak fit for North America and needs configuration work in mainland Europe.

Workiz

  • Workiz has removed list prices from its own pricing page, so plan cost now requires a quote and there is no public figure to hold the sales conversation against.
  • Each plan includes only a handful of members and additional ones are billed as add-ons at a rate the company does not publish, so a ten person crew costs substantially more than the base plan figure implies.
  • Automations are capped per tier at five, ten and thirty, so a business that automates follow-ups aggressively hits the ceiling and has to upgrade for the automation count alone rather than for any feature it wants.
  • Inventory, purchase orders, equipment tracking and API access are all confined to the top Ultimate tier, which puts basic parts tracking behind the most expensive plan.
  • Card processing rates are set per account rather than published, so payment fees, which are usually the largest recurring line for a field service firm, are invisible until you are quoted.

Pricing, plan by plan

BigChange

On request
  • BigChange JobWatch$undefined/month
    • CRM, quoting and invoicing
    • Scheduling and dispatch
    • Mobile worker app with custom forms

Workiz

On request
  • Standard$undefined/month
    • Core scheduling, jobs, estimates, invoices and online payments
    • Five automations
    • QuickBooks Online sync
  • Pro$undefined/month
    • Everything in Standard
    • Ten automations
    • Genius Leads and Genius Scheduling
  • Ultimate$undefined/month
    • Everything in Pro
    • Thirty automations
    • Inventory management, purchase orders and equipment tracking

Which should you pick?

Choose BigChange if

  • You need built-in vehicle tracking.
  • You work on Web, iOS, Android.
  • You also want job scheduling.
BigChange review

Choose Workiz if

  • You need call tracking and recording.
  • You work on Web, iOS, Android.
  • You also want scheduling and dispatch.
Workiz review

Questions people ask

Is BigChange or Workiz better?
Neither clearly leads. BigChange starts at On request and Workiz at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BigChange or Workiz?
BigChange starts at On request and Workiz at On request.
Does BigChange or Workiz run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is BigChange best used for?
BigChange is most often used for a uk facilities maintenance contractor with sixty vans that wants engineer location and job progress on one screen instead of a tracking portal and a scheduling tool, a plant hire business that needs delivery, collection and service jobs planned against actual vehicle positions and driver hours, a commercial hvac firm producing statutory service certificates on site and invoicing the same day from the job record, a waste and drainage operator that must evidence daily vehicle checks and driver behaviour to satisfy an insurer or an operator licence. Of those, a uk facilities maintenance contractor with sixty vans that wants engineer location and job progress on one screen instead of a tracking portal and a scheduling tool and a plant hire business that needs delivery, collection and service jobs planned against actual vehicle positions and driver hours are not what Workiz is typically brought in for.
What can BigChange do that Workiz cannot?
BigChange covers Built-in vehicle tracking, Job scheduling, Mobile worker app, Financial workflow. Workiz covers Call tracking and recording, Scheduling and dispatch, Estimates and invoices, Online payments.

Answered from the vendors’ own pages

BigChange: Who owns BigChange?

Simpro Group, which acquired it from Great Hill Partners in October 2024. Simpro is backed by K1 Investment Management and also owns Simpro, AroFlo and ClockShark.

Workiz: How much does Workiz cost?

Workiz no longer publishes plan prices on its own site. Tiers are Standard, Pro and Ultimate, and pricing now comes from a quote or trial signup.

BigChange: Is the vehicle tracking a separate purchase?

No. Telematics hardware and data are part of the BigChange subscription, which is the main reason it is chosen over job management tools that integrate a third-party tracker.

Workiz: Are extra users included?

No. Each plan includes a set number of members and additional members are charged as add-ons at a rate that is not published.

BigChange: Does BigChange publish pricing?

No. Pricing is quoted after a demo and depends on user numbers, vehicle numbers and contract length.

Workiz: Does it do call tracking?

Yes, and this is its strongest feature. Inbound calls are recorded and attributed to the marketing source, which is unusual in field service software.

BigChange: Is it usable outside the UK?

It is sold mainly in the UK and Ireland with some European deployment. Accounting integrations and compliance content assume UK practice.

Workiz: When do I need the Ultimate plan?

If you need inventory, purchase orders, equipment tracking or API access, which are not available on Standard or Pro.

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