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Field Service · head to head

BigChange vs Synchroteam

BigChange logo

BigChange

Field Service

UK job management with vehicle tracking built in, acquired by Simpro Group in 2024

From
On request
Rated
-
Full reviewWebsite
S

Synchroteam

Field Service

Field service management with scheduling, dispatch and mobile jobs

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: BigChange simpro Group bought BigChange in October 2024 and also owns Simpro, AroFlo and ClockShark, so a UK buyer comparing BigChange with Simpro is choosing between two products whose roadmaps are set by the same owner.; Synchroteam lighter than ServiceTitan on the commercial side: no comparable estimating, financing or marketing tooling
  • They diverge on capability: BigChange covers Built-in vehicle tracking, Synchroteam covers Scheduling and dispatch.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which BigChange and Synchroteam actually diverge.

Attributes where BigChange and Synchroteam differ
AttributeBigChangeSynchroteam
Pricing modelquotePer-user monthly subscription published on the vendor site
PlatformsWeb, iOS, AndroidWeb, iOS, Android, Cloud

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BigChange

  • Built-in vehicle tracking
  • Job scheduling
  • Mobile worker app
  • Financial workflow
  • Customer portal
  • Digital forms builder
  • Stock and equipment
  • Driver compliance

Only in Synchroteam

  • Scheduling and dispatch
  • Mobile app
  • Work orders and invoicing
  • Live tracking

What people use each for

The jobs each tool is most often brought in to do.

BigChange

  • A UK facilities maintenance contractor with sixty vans that wants engineer location and job progress on one screen instead of a tracking portal and a scheduling toolnot Synchroteam
  • A plant hire business that needs delivery, collection and service jobs planned against actual vehicle positions and driver hoursnot Synchroteam
  • A commercial HVAC firm producing statutory service certificates on site and invoicing the same day from the job recordnot Synchroteam
  • A waste and drainage operator that must evidence daily vehicle checks and driver behaviour to satisfy an insurer or an operator licencenot Synchroteam

Synchroteam

  • Service businesses wanting to evaluate cost without a sales processnot BigChange
  • Trades moving off paper job sheets and phone dispatchnot BigChange
  • Teams needing offline job capture where signal is unreliablenot BigChange

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BigChange

  • Simpro Group bought BigChange in October 2024 and also owns Simpro, AroFlo and ClockShark, so a UK buyer comparing BigChange with Simpro is choosing between two products whose roadmaps are set by the same owner.
  • The telematics is bundled rather than optional, so businesses that do not run a van fleet, or that are locked into an existing tracking contract, pay for capability they cannot use or duplicate.
  • Nothing is priced publicly and the vehicle hardware brings an equipment element into the contract, so total cost depends on van count as well as user count and cannot be estimated before a sales call.
  • Contracts have historically been multi-year with hardware attached, which makes leaving mid-term expensive and reduces your leverage at renewal.
  • The product is built around UK operating practice, accounting packages and compliance documents, so it is a weak fit for North America and needs configuration work in mainland Europe.

Synchroteam

  • Lighter than ServiceTitan on the commercial side: no comparable estimating, financing or marketing tooling
  • A smaller vendor with a narrower integration list than the market leaders
  • Reporting is functional rather than deep
  • Per-user pricing adds up for businesses with many occasional users

Pricing, plan by plan

BigChange

On request
  • BigChange JobWatch$undefined/month
    • CRM, quoting and invoicing
    • Scheduling and dispatch
    • Mobile worker app with custom forms

Synchroteam

On request

No published plan breakdown. See the Synchroteam review.

Which should you pick?

Choose BigChange if

  • You need built-in vehicle tracking.
  • You work on Web, iOS, Android.
  • You also want job scheduling.
BigChange review

Choose Synchroteam if

  • You need scheduling and dispatch.
  • You work on Web, iOS, Android, Cloud.
  • You also want mobile app.
Synchroteam review

Questions people ask

Is BigChange or Synchroteam better?
Neither clearly leads. BigChange starts at On request and Synchroteam at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BigChange or Synchroteam?
BigChange starts at On request and Synchroteam at On request.
Does BigChange or Synchroteam run on more platforms?
BigChange runs on Web, iOS, Android. Synchroteam runs on Web, iOS, Android, Cloud.
What is BigChange best used for?
BigChange is most often used for a uk facilities maintenance contractor with sixty vans that wants engineer location and job progress on one screen instead of a tracking portal and a scheduling tool, a plant hire business that needs delivery, collection and service jobs planned against actual vehicle positions and driver hours, a commercial hvac firm producing statutory service certificates on site and invoicing the same day from the job record, a waste and drainage operator that must evidence daily vehicle checks and driver behaviour to satisfy an insurer or an operator licence. Of those, a uk facilities maintenance contractor with sixty vans that wants engineer location and job progress on one screen instead of a tracking portal and a scheduling tool and a plant hire business that needs delivery, collection and service jobs planned against actual vehicle positions and driver hours are not what Synchroteam is typically brought in for.
What can BigChange do that Synchroteam cannot?
BigChange covers Built-in vehicle tracking, Job scheduling, Mobile worker app, Financial workflow. Synchroteam covers Scheduling and dispatch, Mobile app, Work orders and invoicing, Live tracking.

Answered from the vendors’ own pages

BigChange: Who owns BigChange?

Simpro Group, which acquired it from Great Hill Partners in October 2024. Simpro is backed by K1 Investment Management and also owns Simpro, AroFlo and ClockShark.

Synchroteam: What does Synchroteam cost?

It publishes per-user monthly pricing on its site, which is unusual in field service software where quote-only is the norm.

BigChange: Is the vehicle tracking a separate purchase?

No. Telematics hardware and data are part of the BigChange subscription, which is the main reason it is chosen over job management tools that integrate a third-party tracker.

Synchroteam: How does it compare with ServiceTitan?

ServiceTitan is far deeper on the commercial side — estimating, financing, marketing — and priced accordingly. Synchroteam covers scheduling, dispatch and invoicing for less.

BigChange: Does BigChange publish pricing?

No. Pricing is quoted after a demo and depends on user numbers, vehicle numbers and contract length.

Synchroteam: Does the mobile app work offline?

Yes, job details and capture work without signal and sync when connection returns.

BigChange: Is it usable outside the UK?

It is sold mainly in the UK and Ireland with some European deployment. Accounting integrations and compliance content assume UK practice.

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