Softwr

Software · head to head

BentoBox vs Caviar

B

BentoBox

Software

Restaurant websites and marketing platform

From
$99/month
Rated
-
Full reviewWebsite
Caviar logo

Caviar

Software

Premium restaurant delivery service

From
$20/order
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: BentoBox bentoBox is now Clover, and its own site states that BentoBox products and services are only available to Clover POS customers; Caviar limited availability to 20 major metropolitan areas
  • They diverge on capability: BentoBox covers Website builder, Caviar covers Premium delivery.

Where they differ

Only the attributes on which BentoBox and Caviar actually diverge.

Attributes where BentoBox and Caviar differ
AttributeBentoBoxCaviar
Starting price$99/month$20/order
Pricing modelsubscriptiontransaction
PlatformsWebWeb, iOS, Android
Founded20132012

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BentoBox

  • Website builder
  • Online ordering
  • Email marketing
  • Gift cards
  • Catering
  • Event management
  • OpenTable
  • Resy

Only in Caviar

  • Premium delivery
  • Curated marketplace
  • Order management
  • Quality-focused
  • Analytics
  • DoorDash
  • Ios support
  • Android support

Both cover

  • Toast
  • Square
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

BentoBox

  • Restaurant websites with integrated online orderingnot Caviar
  • Gift cards, events and catering enquiries from a restaurant's own sitenot Caviar
  • Marketing and customer data capture for restaurants on Clover POSnot Caviar

Caviar

  • Point of Salenot BentoBox
  • Order Managementnot BentoBox
  • Inventory Controlnot BentoBox
  • Staff Schedulingnot BentoBox

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BentoBox

  • BentoBox is now Clover, and its own site states that BentoBox products and services are only available to Clover POS customers
  • The pricing page publishes no plan price, setup fee, online ordering commission or contract length
  • Existing customers wanting to add services are directed to a customer success manager or an email address rather than a self serve price

Caviar

  • Limited availability to 20 major metropolitan areas
  • Service fee of 18 percent applied to all orders
  • Not available in all regions as standalone service

Pricing, plan by plan

BentoBox

$99/month
  • Starter$99/month
    • Website
    • Basic features
  • Essential$199/month
    • Online ordering
    • Marketing
  • Pro$399/month
    • Full features
    • Catering

Caviar

$20/order
  • Standard$25/percent
    • Premium delivery
    • Curated placement

Which should you pick?

Choose BentoBox if

  • You need website builder.
  • You also want online ordering.
BentoBox review

Choose Caviar if

  • You need premium delivery.
  • You work on Web, iOS, Android.
  • You also want curated marketplace.
Caviar review

Questions people ask

Is BentoBox or Caviar better?
Neither clearly leads. BentoBox starts at $99/month and Caviar at $20/order, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BentoBox or Caviar?
BentoBox starts at $99/month and Caviar at $20/order.
Does BentoBox or Caviar run on more platforms?
BentoBox runs on Web. Caviar runs on Web, iOS, Android.
What is BentoBox best used for?
BentoBox is most often used for restaurant websites with integrated online ordering, gift cards, events and catering enquiries from a restaurant's own site, marketing and customer data capture for restaurants on clover pos. Of those, restaurant websites with integrated online ordering and gift cards, events and catering enquiries from a restaurant's own site are not what Caviar is typically brought in for.
What can BentoBox do that Caviar cannot?
BentoBox covers Website builder, Online ordering, Email marketing, Gift cards. Caviar covers Premium delivery, Curated marketplace, Order management, Quality-focused. Both handle Toast, Square, Web support.

Answered from the vendors’ own pages

Caviar: What does Caviar charge for delivery?

A service fee of 18 percent is applied to each Caviar delivery order. The delivery fee ranges from $1.99 to $8.99 depending on distance and demand. Customers ordering for pickup pay no order minimums, service fee or delivery fee.

Source
Caviar: Is Caviar available as a standalone service?

No. Caviar was acquired by DoorDash in October 2019 and now operates as part of the DoorDash platform. DoorDash members with DashPass enjoy waived delivery fees and reduced service charges on Caviar orders.

Source
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on BentoBox

More on Caviar

Keep looking

Other head to heads