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Food & Restaurant · head to head

BentoBox vs Heartland Restaurant

B

BentoBox

Food & Restaurant

Restaurant websites and marketing platform

From
$99/month
Rated
-
Full reviewWebsite
Heartland Restaurant logo

Heartland Restaurant

Food & Restaurant

Complete restaurant management ecosystem

From
$89/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: BentoBox bentoBox is now Clover, and its own site states that BentoBox products and services are only available to Clover POS customers; Heartland Restaurant high processing fees and early termination penalties increase total cost of ownership
  • They diverge on capability: BentoBox covers Website builder, Heartland Restaurant covers POS system.

Where they differ

Only the attributes on which BentoBox and Heartland Restaurant actually diverge.

Attributes where BentoBox and Heartland Restaurant differ
AttributeBentoBoxHeartland Restaurant
Starting price$99/month$89/month
PlatformsWebWeb, iPad, Android
Founded20132001

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Food & Restaurant).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BentoBox

  • Website builder
  • Online ordering
  • Email marketing
  • Catering
  • Event management
  • OpenTable
  • Resy
  • Toast

Only in Heartland Restaurant

  • POS system
  • Payment processing
  • Payroll
  • Customer engagement
  • Reporting
  • Heartland Payroll
  • QuickBooks
  • Delivery platforms

Both cover

  • Gift cards
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

BentoBox

  • Restaurant websites with integrated online orderingnot Heartland Restaurant
  • Gift cards, events and catering enquiries from a restaurant's own sitenot Heartland Restaurant
  • Marketing and customer data capture for restaurants on Clover POSnot Heartland Restaurant

Heartland Restaurant

  • Point of Salenot BentoBox
  • Order Managementnot BentoBox
  • Inventory Controlnot BentoBox
  • Staff Schedulingnot BentoBox

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BentoBox

  • BentoBox is now Clover, and its own site states that BentoBox products and services are only available to Clover POS customers
  • The pricing page publishes no plan price, setup fee, online ordering commission or contract length
  • Existing customers wanting to add services are directed to a customer success manager or an email address rather than a self serve price

Heartland Restaurant

  • High processing fees and early termination penalties increase total cost of ownership
  • Lack of customization compared to open-source POS systems
  • Data migration to Heartland has been reported as problematic by users
  • Pricing details are not transparent, making budgeting difficult for prospective customers

Pricing, plan by plan

BentoBox

$99/month
  • Starter$99/month
    • Website
    • Basic features
  • Essential$199/month
    • Online ordering
    • Marketing
  • Pro$399/month
    • Full features
    • Catering

Heartland Restaurant

$89/month
  • Basic$89/month
    • POS
    • Payment processing
  • Professional$149/month
    • Advanced features
    • Payroll integration

Which should you pick?

Choose BentoBox if

  • You need website builder.
  • You also want online ordering.
BentoBox review

Choose Heartland Restaurant if

  • You need pos system.
  • You work on Web, iPad, Android.
  • You also want payment processing.
Heartland Restaurant review

Questions people ask

Is BentoBox or Heartland Restaurant better?
Neither clearly leads. BentoBox starts at $99/month and Heartland Restaurant at $89/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BentoBox or Heartland Restaurant?
BentoBox starts at $99/month and Heartland Restaurant at $89/month.
Does BentoBox or Heartland Restaurant run on more platforms?
BentoBox runs on Web. Heartland Restaurant runs on Web, iPad, Android.
What is BentoBox best used for?
BentoBox is most often used for restaurant websites with integrated online ordering, gift cards, events and catering enquiries from a restaurant's own site, marketing and customer data capture for restaurants on clover pos. Of those, restaurant websites with integrated online ordering and gift cards, events and catering enquiries from a restaurant's own site are not what Heartland Restaurant is typically brought in for.
What can BentoBox do that Heartland Restaurant cannot?
BentoBox covers Website builder, Online ordering, Email marketing, Catering. Heartland Restaurant covers POS system, Payment processing, Payroll, Customer engagement. Both handle Gift cards, Web support.

Answered from the vendors’ own pages

Heartland Restaurant: Does Heartland Restaurant work with multiple locations?

Yes, Heartland Restaurant is designed for multi-location operations with the Complete plan targeting restaurants with more complex requirements across multiple sites.

Source
Heartland Restaurant: What payment methods does Heartland accept?

Heartland includes integrated payment processing and accepts all popular payment methods, but specific details are available on their pricing and features pages.

Source
Heartland Restaurant: What hardware options does Heartland Restaurant offer?

Heartland provides touchscreen terminals ranging from $1,295 to $1,895, handheld devices at $695, and supporting equipment like printers ($275-$375) and cash drawers.

Source
Heartland Restaurant: Can Heartland Restaurant integrate with other business systems?

Yes, Heartland offers a developer-friendly API that enables custom integrations with various third-party systems.

Source
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Related pages

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