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ERP · head to head

BatchMaster vs FaciliWorks

BatchMaster logo

BatchMaster

ERP

Manufacturing execution and batch management system

From
$1250/month
Rated
-
Full reviewWebsite
FaciliWorks logo

FaciliWorks

Field Service

CMMS from CyberMetrics that still sells a perpetual on-premise licence alongside subscription

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: BatchMaster implementation costs high, ranging from $15,000 to $120,000, adding significant upfront investment; FaciliWorks the interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.
  • They diverge on capability: BatchMaster covers Production scheduling, FaciliWorks covers Perpetual or subscription licensing.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which BatchMaster and FaciliWorks actually diverge.

Attributes where BatchMaster and FaciliWorks differ
AttributeBatchMasterFaciliWorks
Starting price$1250/monthOn request
Pricing modelUnknownquote
PlatformsCloud, On-premise, WebWindows, Web, iOS, Android, On-premise
CategoryERPField Service
Founded1983Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BatchMaster

  • Production scheduling
  • Batch management
  • Quality control
  • Traceability
  • Compliance
  • ERP systems
  • REST APIs
  • IoT sensors

Only in FaciliWorks

  • Perpetual or subscription licensing
  • Concurrent seat option
  • Preventive maintenance scheduling
  • Calibration alignment
  • Parts and purchasing
  • Mobile work orders

What people use each for

The jobs each tool is most often brought in to do.

BatchMaster

  • Batch productionnot FaciliWorks
  • Quality assurancenot FaciliWorks
  • Regulatory compliancenot FaciliWorks
  • Product traceabilitynot FaciliWorks

FaciliWorks

  • A regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendornot BatchMaster
  • A defence or utility site on an isolated network where a cloud-only CMMS is not permitted by policynot BatchMaster
  • A maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcountnot BatchMaster
  • A plant with many occasional users where concurrent licensing costs far less than a named seat for every techniciannot BatchMaster

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BatchMaster

  • Implementation costs high, ranging from $15,000 to $120,000, adding significant upfront investment
  • Per-user licensing model can increase total cost of ownership for organizations with many users accessing the system
  • Smaller user community compared to tier-1 ERP systems may limit support resources and third-party integrations
  • Mobile app capabilities are optional add-ons that increase overall deployment cost

FaciliWorks

  • The interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.
  • A perpetual licence still carries an annual maintenance and support fee, so the one-off purchase framing does not hold; without that fee you lose updates and support while keeping the right to run old code.
  • Integration options are thin, with a limited API and few prebuilt connectors, so linking FaciliWorks to an ERP or a condition monitoring platform usually means custom database-level work.
  • No pricing is published for any edition despite this being a mid-market product, so buyers cannot compare it against published per-user rivals without entering a sales process.
  • CyberMetrics is a small independent vendor, which means responsive support but also a thin partner ecosystem and no realistic second-source implementation help if the relationship goes wrong.

Pricing, plan by plan

BatchMaster

$1250/month

No published plan breakdown. See the BatchMaster review.

FaciliWorks

On request
  • FaciliWorks Essentials$undefined/year
    • Core CMMS: assets, work orders, preventive maintenance
    • Perpetual or subscription licensing
    • Concurrent or node-locked seats
  • FaciliWorks Pro$undefined/year
    • Adds advanced reporting and analytics
    • Parts inventory and purchasing
    • Mobile access
  • FaciliWorks Enterprise$undefined/year
    • Multi-site and multi-currency
    • All Pro capability
    • Extended integration and administration options

Which should you pick?

Choose BatchMaster if

  • You need production scheduling.
  • You work on Cloud, On-premise, Web.
  • You also want batch management.
BatchMaster review

Choose FaciliWorks if

  • You need perpetual or subscription licensing.
  • You work on Windows, Web, iOS, Android, On-premise.
  • You also want concurrent seat option.
FaciliWorks review

Questions people ask

Is BatchMaster or FaciliWorks better?
Neither clearly leads. BatchMaster starts at $1250/month and FaciliWorks at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BatchMaster or FaciliWorks?
BatchMaster starts at $1250/month and FaciliWorks at On request.
Does BatchMaster or FaciliWorks run on more platforms?
BatchMaster runs on Cloud, On-premise, Web. FaciliWorks runs on Windows, Web, iOS, Android, On-premise.
What is BatchMaster best used for?
BatchMaster is most often used for batch production, quality assurance, regulatory compliance, product traceability. Of those, batch production and quality assurance are not what FaciliWorks is typically brought in for.
What can BatchMaster do that FaciliWorks cannot?
BatchMaster covers Production scheduling, Batch management, Quality control, Traceability. FaciliWorks covers Perpetual or subscription licensing, Concurrent seat option, Preventive maintenance scheduling, Calibration alignment.

Answered from the vendors’ own pages

BatchMaster: What industries does BatchMaster ERP serve?

BatchMaster ERP serves manufacturers across 20+ industries including pharmaceuticals, food and beverage, chemicals, personal care and cosmetics, nutraceuticals, paint and coatings, and others in more than 80 countries.

Source
FaciliWorks: Can I still buy FaciliWorks outright?

Yes. Perpetual on-premise licensing is still offered alongside subscription, which is unusual in CMMS today.

BatchMaster: How much does BatchMaster cost?

BatchMaster pricing typically starts around $1,250 per month for cloud subscriptions, with costs ranging from $70-150 per user per month on subscription. Implementation costs range from $15,000 to $120,000, with essential modules like quality management commanding higher prices.

Source
FaciliWorks: Does a perpetual licence mean no recurring cost?

No. Annual maintenance and support is a separate ongoing fee, and dropping it costs you updates and support.

BatchMaster: What integrations does BatchMaster support?

BatchMaster integrates with QuickBooks, SAP Business One, Microsoft Dynamics 365 Business Central, Sage 50/100/200/300, Xero, and Tally. It also offers an API for custom integrations.

Source
FaciliWorks: Is there concurrent licensing?

Yes. Concurrent seats let a large pool of occasional users share fewer licences, which is often cheaper than named seats.

BatchMaster: What are BatchMaster's key modules?

BatchMaster provides modular applications covering formulation, production, inventory, quality, compliance, planning, and scheduling. Optional modules include mobile and warehouse management capabilities.

Source
FaciliWorks: Is pricing published?

No. All editions are quoted, so you must engage sales to get a comparable number.

BatchMaster: Does BatchMaster support batch tracking and traceability?

Yes, BatchMaster includes batch tracking and traceability features essential for regulated industries like pharmaceuticals and food and beverage, supporting product recall management and regulatory compliance.

Source
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