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Field Service · head to head

FaciliWorks vs Global Shop Solutions

FaciliWorks logo

FaciliWorks

Field Service

CMMS from CyberMetrics that still sells a perpetual on-premise licence alongside subscription

From
On request
Rated
-
Full reviewWebsite
Global Shop Solutions logo

Global Shop Solutions

ERP

Cloud and on-premise ERP for small manufacturers

From
$500/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: FaciliWorks the interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.; Global Shop Solutions no price or price range is published; the pricing page collects business details and returns a quote instead
  • They diverge on capability: FaciliWorks covers Perpetual or subscription licensing, Global Shop Solutions covers Financial management.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which FaciliWorks and Global Shop Solutions actually diverge.

Attributes where FaciliWorks and Global Shop Solutions differ
AttributeFaciliWorksGlobal Shop Solutions
Starting priceOn request$500/month
Pricing modelquotesubscription
PlatformsWindows, Web, iOS, Android, On-premiseCloud, On-premise, Web
CategoryField ServiceERP
FoundedUnknown1985

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FaciliWorks

  • Perpetual or subscription licensing
  • Concurrent seat option
  • Preventive maintenance scheduling
  • Calibration alignment
  • Parts and purchasing
  • Mobile work orders

Only in Global Shop Solutions

  • Financial management
  • Manufacturing
  • Inventory management
  • Order management
  • Reporting
  • REST APIs
  • EDI
  • QuickBooks

What people use each for

The jobs each tool is most often brought in to do.

FaciliWorks

  • A regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendornot Global Shop Solutions
  • A defence or utility site on an isolated network where a cloud-only CMMS is not permitted by policynot Global Shop Solutions
  • A maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcountnot Global Shop Solutions
  • A plant with many occasional users where concurrent licensing costs far less than a named seat for every techniciannot Global Shop Solutions

Global Shop Solutions

  • ERP for discrete manufacturers running job shops and make to order productionnot FaciliWorks
  • Shop floor data collection and schedulingnot FaciliWorks
  • Running manufacturing ERP on premise, in the cloud or as SaaSnot FaciliWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FaciliWorks

  • The interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.
  • A perpetual licence still carries an annual maintenance and support fee, so the one-off purchase framing does not hold; without that fee you lose updates and support while keeping the right to run old code.
  • Integration options are thin, with a limited API and few prebuilt connectors, so linking FaciliWorks to an ERP or a condition monitoring platform usually means custom database-level work.
  • No pricing is published for any edition despite this being a mid-market product, so buyers cannot compare it against published per-user rivals without entering a sales process.
  • CyberMetrics is a small independent vendor, which means responsive support but also a thin partner ecosystem and no realistic second-source implementation help if the relationship goes wrong.

Global Shop Solutions

  • No price or price range is published; the pricing page collects business details and returns a quote instead
  • Licensing is by concurrent user, meaning the number of employees in the system at once, rather than by named seat
  • Cost is split into an upfront charge plus an ongoing quarterly charge rather than a single subscription
  • Graphical shop floor interfaces carry their own upfront and ongoing quarterly cost on top of the base licence
  • No minimum user count, implementation fee or contract term is published

Pricing, plan by plan

FaciliWorks

On request
  • FaciliWorks Essentials$undefined/year
    • Core CMMS: assets, work orders, preventive maintenance
    • Perpetual or subscription licensing
    • Concurrent or node-locked seats
  • FaciliWorks Pro$undefined/year
    • Adds advanced reporting and analytics
    • Parts inventory and purchasing
    • Mobile access
  • FaciliWorks Enterprise$undefined/year
    • Multi-site and multi-currency
    • All Pro capability
    • Extended integration and administration options

Global Shop Solutions

$500/month
  • Starter$500/month
    • Basic ERP
    • Inventory management
    • Financial module
  • Premium$1500/month
    • Advanced modules
    • Manufacturing
    • Priority support

Which should you pick?

Choose FaciliWorks if

  • You need perpetual or subscription licensing.
  • You work on Windows, Web, iOS, Android, On-premise.
  • You also want concurrent seat option.
FaciliWorks review

Choose Global Shop Solutions if

  • You need financial management.
  • You work on Cloud, On-premise, Web.
  • You also want manufacturing.
Global Shop Solutions review

Questions people ask

Is FaciliWorks or Global Shop Solutions better?
Neither clearly leads. FaciliWorks starts at On request and Global Shop Solutions at $500/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FaciliWorks or Global Shop Solutions?
FaciliWorks starts at On request and Global Shop Solutions at $500/month.
Does FaciliWorks or Global Shop Solutions run on more platforms?
FaciliWorks runs on Windows, Web, iOS, Android, On-premise. Global Shop Solutions runs on Cloud, On-premise, Web.
What is FaciliWorks best used for?
FaciliWorks is most often used for a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor, a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy, a maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcount, a plant with many occasional users where concurrent licensing costs far less than a named seat for every technician. Of those, a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor and a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy are not what Global Shop Solutions is typically brought in for.
What can FaciliWorks do that Global Shop Solutions cannot?
FaciliWorks covers Perpetual or subscription licensing, Concurrent seat option, Preventive maintenance scheduling, Calibration alignment. Global Shop Solutions covers Financial management, Manufacturing, Inventory management, Order management.

Answered from the vendors’ own pages

FaciliWorks: Can I still buy FaciliWorks outright?

Yes. Perpetual on-premise licensing is still offered alongside subscription, which is unusual in CMMS today.

Global Shop Solutions: How much does Global Shop Solutions cost?

Global Shop Solutions does not publish pricing online. The company uses a concurrent user model with upfront and ongoing quarterly costs. Exact pricing varies by business requirements and must be obtained through a custom quote.

Source
FaciliWorks: Does a perpetual licence mean no recurring cost?

No. Annual maintenance and support is a separate ongoing fee, and dropping it costs you updates and support.

Global Shop Solutions: What is Global Shop Solutions pricing model?

Global Shop Solutions uses a concurrent user model based on the number of employees in the system at once. Pricing includes upfront costs and ongoing quarterly payments. Software updates and support are included in the ongoing cost.

Source
FaciliWorks: Is there concurrent licensing?

Yes. Concurrent seats let a large pool of occasional users share fewer licences, which is often cheaper than named seats.

Global Shop Solutions: Does Global Shop Solutions offer deployment flexibility?

Yes, Global Shop Solutions supports on-premise, cloud, or SaaS deployments with custom pricing for each option.

Source
FaciliWorks: Is pricing published?

No. All editions are quoted, so you must engage sales to get a comparable number.

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