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Field Service · head to head

FaciliWorks vs Visibility

FaciliWorks logo

FaciliWorks

Field Service

CMMS from CyberMetrics that still sells a perpetual on-premise licence alongside subscription

From
On request
Rated
-
Visibility logo

Visibility

ERP

Supply chain and manufacturing execution software

From
$1000/month
Rated
-

The short version

  • Each has a real cost: FaciliWorks the interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.; Visibility no price, licensing model, minimum or contract term is published on the site; buyers are directed to a sales email and phone number
  • They diverge on capability: FaciliWorks covers Perpetual or subscription licensing, Visibility covers Supply chain visibility.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which FaciliWorks and Visibility actually diverge.

Attributes where FaciliWorks and Visibility differ
AttributeFaciliWorksVisibility
Starting priceOn request$1000/month
Pricing modelquotesubscription
PlatformsWindows, Web, iOS, Android, On-premiseCloud, On-premise, Web
CategoryField ServiceERP
FoundedUnknown1989

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FaciliWorks

  • Perpetual or subscription licensing
  • Concurrent seat option
  • Preventive maintenance scheduling
  • Calibration alignment
  • Parts and purchasing
  • Mobile work orders

Only in Visibility

  • Supply chain visibility
  • Manufacturing execution
  • Production planning
  • Analytics
  • Reporting
  • ERP systems
  • REST APIs
  • EDI

What people use each for

The jobs each tool is most often brought in to do.

FaciliWorks

  • A regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendornot Visibility
  • A defence or utility site on an isolated network where a cloud-only CMMS is not permitted by policynot Visibility
  • A maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcountnot Visibility
  • A plant with many occasional users where concurrent licensing costs far less than a named seat for every techniciannot Visibility

Visibility

  • ERP for engineer to order and make to order manufacturersnot FaciliWorks
  • Job shop production planning and costingnot FaciliWorks
  • Manufacturing operations in aerospace and defence, fabricated metals and medical devicesnot FaciliWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FaciliWorks

  • The interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.
  • A perpetual licence still carries an annual maintenance and support fee, so the one-off purchase framing does not hold; without that fee you lose updates and support while keeping the right to run old code.
  • Integration options are thin, with a limited API and few prebuilt connectors, so linking FaciliWorks to an ERP or a condition monitoring platform usually means custom database-level work.
  • No pricing is published for any edition despite this being a mid-market product, so buyers cannot compare it against published per-user rivals without entering a sales process.
  • CyberMetrics is a small independent vendor, which means responsive support but also a thin partner ecosystem and no realistic second-source implementation help if the relationship goes wrong.

Visibility

  • No price, licensing model, minimum or contract term is published on the site; buyers are directed to a sales email and phone number
  • The vendor states an implementation of 4 to 6 months, so the product is not usable immediately after purchase
  • The product targets make to order, engineer to order and job shop manufacturers rather than general business use

Pricing, plan by plan

FaciliWorks

On request
  • FaciliWorks Essentials$undefined/year
    • Core CMMS: assets, work orders, preventive maintenance
    • Perpetual or subscription licensing
    • Concurrent or node-locked seats
  • FaciliWorks Pro$undefined/year
    • Adds advanced reporting and analytics
    • Parts inventory and purchasing
    • Mobile access
  • FaciliWorks Enterprise$undefined/year
    • Multi-site and multi-currency
    • All Pro capability
    • Extended integration and administration options

Visibility

$1000/month
  • Standard$1000/month
    • Supply chain visibility
    • MES
    • Basic analytics
  • Premium$2000/month
    • Advanced analytics
    • Custom reports
    • Priority support

Which should you pick?

Choose FaciliWorks if

  • You need perpetual or subscription licensing.
  • You work on Windows, Web, iOS, Android, On-premise.
  • You also want concurrent seat option.

Choose Visibility if

  • You need supply chain visibility.
  • You work on Cloud, On-premise, Web.
  • You also want manufacturing execution.

Questions people ask

Is FaciliWorks or Visibility better?
Neither clearly leads. FaciliWorks starts at On request and Visibility at $1000/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FaciliWorks or Visibility?
FaciliWorks starts at On request and Visibility at $1000/month.
Does FaciliWorks or Visibility run on more platforms?
FaciliWorks runs on Windows, Web, iOS, Android, On-premise. Visibility runs on Cloud, On-premise, Web.
What is FaciliWorks best used for?
FaciliWorks is most often used for a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor, a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy, a maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcount, a plant with many occasional users where concurrent licensing costs far less than a named seat for every technician. Of those, a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor and a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy are not what Visibility is typically brought in for.
What can FaciliWorks do that Visibility cannot?
FaciliWorks covers Perpetual or subscription licensing, Concurrent seat option, Preventive maintenance scheduling, Calibration alignment. Visibility covers Supply chain visibility, Manufacturing execution, Production planning, Analytics.

Answered from the vendors’ own pages

FaciliWorks: Can I still buy FaciliWorks outright?

Yes. Perpetual on-premise licensing is still offered alongside subscription, which is unusual in CMMS today.

Visibility: Does Visibility publish pricing on their website?

No, Visibility does not disclose subscription costs or pricing tiers on their website. Interested parties must contact sales directly.

Source
FaciliWorks: Does a perpetual licence mean no recurring cost?

No. Annual maintenance and support is a separate ongoing fee, and dropping it costs you updates and support.

Visibility: How do I get a Visibility quote?

Visibility directs interested parties to contact sales at [email protected] or (978) 269-6500, or to request a demo through their website.

Source
FaciliWorks: Is there concurrent licensing?

Yes. Concurrent seats let a large pool of occasional users share fewer licences, which is often cheaper than named seats.

FaciliWorks: Is pricing published?

No. All editions are quoted, so you must engage sales to get a comparable number.

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