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Field Service · head to head

FaciliWorks vs Fishbowl

FaciliWorks logo

FaciliWorks

Field Service

CMMS from CyberMetrics that still sells a perpetual on-premise licence alongside subscription

From
On request
Rated
-
Full reviewWebsite
Fishbowl logo

Fishbowl

ERP

Manufacturing and warehouse management for QuickBooks

From
$4395/one-time
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: FaciliWorks the interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.; Fishbowl the $229 per month Essentials plan includes only 2 users, Growth at $429 includes 5 and Scale at $729 includes 10, all billed annually
  • They diverge on capability: FaciliWorks covers Perpetual or subscription licensing, Fishbowl covers Inventory management.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which FaciliWorks and Fishbowl actually diverge.

Attributes where FaciliWorks and Fishbowl differ
AttributeFaciliWorksFishbowl
Starting priceOn request$4395/one-time
Pricing modelquoteone-time
PlatformsWindows, Web, iOS, Android, On-premiseWindows, Cloud
CategoryField ServiceERP
FoundedUnknown2001

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FaciliWorks

  • Perpetual or subscription licensing
  • Concurrent seat option
  • Preventive maintenance scheduling
  • Calibration alignment
  • Parts and purchasing
  • Mobile work orders

Only in Fishbowl

  • Inventory management
  • Manufacturing
  • Work orders
  • Barcode scanning
  • QuickBooks integration
  • QuickBooks Desktop
  • QuickBooks Online
  • Shopify

What people use each for

The jobs each tool is most often brought in to do.

FaciliWorks

  • A regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendornot Fishbowl
  • A defence or utility site on an isolated network where a cloud-only CMMS is not permitted by policynot Fishbowl
  • A maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcountnot Fishbowl
  • A plant with many occasional users where concurrent licensing costs far less than a named seat for every techniciannot Fishbowl

Fishbowl

  • Inventory and SKU tracking for wholesale and distribution businessesnot FaciliWorks
  • Manufacturing bills of materials, MRP, work orders and job costingnot FaciliWorks
  • Warehouse fulfilment, transfer orders and automated reorderingnot FaciliWorks
  • Multichannel selling with synchronised stock levelsnot FaciliWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FaciliWorks

  • The interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.
  • A perpetual licence still carries an annual maintenance and support fee, so the one-off purchase framing does not hold; without that fee you lose updates and support while keeping the right to run old code.
  • Integration options are thin, with a limited API and few prebuilt connectors, so linking FaciliWorks to an ERP or a condition monitoring platform usually means custom database-level work.
  • No pricing is published for any edition despite this being a mid-market product, so buyers cannot compare it against published per-user rivals without entering a sales process.
  • CyberMetrics is a small independent vendor, which means responsive support but also a thin partner ecosystem and no realistic second-source implementation help if the relationship goes wrong.

Fishbowl

  • The $229 per month Essentials plan includes only 2 users, Growth at $429 includes 5 and Scale at $729 includes 10, all billed annually
  • A paid implementation package is required as part of purchase and covers a 6 to 8 week training certification
  • Lot tracking, demand forecasting and compliance documentation require the Scale plan at $729 per month
  • Advanced Warehouse from $595 per month and Advanced Manufacturing from $675 per month are quoted on team size and deployment rather than sold at a fixed rate
  • Demand forecasting and custom reports are add ons carrying separate fees
  • All listed plan prices are billed annually rather than monthly

Pricing, plan by plan

FaciliWorks

On request
  • FaciliWorks Essentials$undefined/year
    • Core CMMS: assets, work orders, preventive maintenance
    • Perpetual or subscription licensing
    • Concurrent or node-locked seats
  • FaciliWorks Pro$undefined/year
    • Adds advanced reporting and analytics
    • Parts inventory and purchasing
    • Mobile access
  • FaciliWorks Enterprise$undefined/year
    • Multi-site and multi-currency
    • All Pro capability
    • Extended integration and administration options

Fishbowl

$4395/one-time
  • Fishbowl Warehouse$4395/one-time
    • Inventory tracking
    • Order management
    • QuickBooks sync
  • Fishbowl Manufacturing$5495/one-time
    • Work orders
    • Bill of materials
    • Shop floor control

Which should you pick?

Choose FaciliWorks if

  • You need perpetual or subscription licensing.
  • You work on Windows, Web, iOS, Android, On-premise.
  • You also want concurrent seat option.
FaciliWorks review

Choose Fishbowl if

  • You need inventory management.
  • You work on Windows, Cloud.
  • You also want manufacturing.
Fishbowl review

Questions people ask

Is FaciliWorks or Fishbowl better?
Neither clearly leads. FaciliWorks starts at On request and Fishbowl at $4395/one-time, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FaciliWorks or Fishbowl?
FaciliWorks starts at On request and Fishbowl at $4395/one-time.
Does FaciliWorks or Fishbowl run on more platforms?
FaciliWorks runs on Windows, Web, iOS, Android, On-premise. Fishbowl runs on Windows, Cloud.
What is FaciliWorks best used for?
FaciliWorks is most often used for a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor, a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy, a maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcount, a plant with many occasional users where concurrent licensing costs far less than a named seat for every technician. Of those, a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor and a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy are not what Fishbowl is typically brought in for.
What can FaciliWorks do that Fishbowl cannot?
FaciliWorks covers Perpetual or subscription licensing, Concurrent seat option, Preventive maintenance scheduling, Calibration alignment. Fishbowl covers Inventory management, Manufacturing, Work orders, Barcode scanning.

Answered from the vendors’ own pages

FaciliWorks: Can I still buy FaciliWorks outright?

Yes. Perpetual on-premise licensing is still offered alongside subscription, which is unusual in CMMS today.

Fishbowl: How much does Fishbowl Inventory cost per month?

Fishbowl Inventory pricing starts at $229/month (billed annually) for the Essentials tier, $429/month for Growth, and $729/month for Scale. The Advanced Manufacturing tier starts at $675/month and Advanced Warehouse starts at $595/month, though both are quote-based and vary by user count.

Source
FaciliWorks: Does a perpetual licence mean no recurring cost?

No. Annual maintenance and support is a separate ongoing fee, and dropping it costs you updates and support.

Fishbowl: How many users are included in each tier?

Essentials includes 2 users, Growth includes 5 users, and Scale includes 10 users. Advanced Manufacturing and Advanced Warehouse support teams of 2 to 200+ users with pricing confirmed by quote based on your specific deployment.

Source
FaciliWorks: Is there concurrent licensing?

Yes. Concurrent seats let a large pool of occasional users share fewer licences, which is often cheaper than named seats.

Fishbowl: Is Fishbowl billed monthly or annually?

Fishbowl Inventory plans require annual billing. The Advanced Manufacturing and Advanced Warehouse plans have variable pricing confirmed by quote and may have different billing arrangements.

Source
FaciliWorks: Is pricing published?

No. All editions are quoted, so you must engage sales to get a comparable number.

Fishbowl: What's included when I sign up for Fishbowl?

All Fishbowl plans include an implementation package with specialist support, data migration services, and 6 to 8 weeks of certification training. Cloud hosting is included with Advanced Manufacturing plans.

Source
Fishbowl: Can I add more users if I exceed my tier's user limit?

You can upgrade to a higher tier which includes additional users. Essentials ($229/mo with 2 users) can upgrade to Growth ($429/mo with 5 users) or Scale ($729/mo with 10 users). Custom team sizes beyond 10 users require Advanced Manufacturing or Advanced Warehouse quotes.

Source
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