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Software · head to head

Epic MyChart vs Ginger

E

Epic MyChart

Software

Patient portal for accessing health records and communicating with providers

From
On request
Rated
-
Full reviewWebsite
Ginger logo

Ginger

Software

Digital mental health platform with coaching and therapy

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Epic MyChart myChart is not a direct-to-consumer product; Epic markets it as a tool that healthcare organizations license and configure to engage their own patients, so access depends entirely on a patient's provider having deployed Epic.; Ginger no longer sold as Ginger. It is part of Headspace, and ginger.com redirects to the Headspace organizations site
  • They diverge on capability: Epic MyChart covers View Medical Records, Ginger covers Mental Health Coaching.

Where they differ

Only the attributes on which Epic MyChart and Ginger actually diverge.

Attributes where Epic MyChart and Ginger differ
AttributeEpic MyChartGinger
Pricing modelquotesubscription
Founded19792012

Identical on both: starting price (On request), free tier (No), platforms (Web, Mobile), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Epic MyChart

  • View Medical Records
  • Secure Messaging
  • Appointment Scheduling
  • Prescription Management
  • Bill Pay
  • Medical History
  • Epic EHR
  • Lab Systems

Only in Ginger

  • Mental Health Coaching
  • Therapy
  • Psychiatry
  • Meditation
  • Crisis Support
  • Wellness Content
  • Health Plans
  • Employers

Both cover

  • HIPAA
  • SOC2
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Epic MyChart

  • Patient Carenot Ginger
  • Medical Recordsnot Ginger
  • Practice Managementnot Ginger
  • Telehealthnot Ginger

Ginger

  • Employer-funded mental health coaching for staffnot Epic MyChart
  • Therapy and psychiatry access through an employee benefitnot Epic MyChart
  • Self-guided meditation and sleep content alongside clinical carenot Epic MyChart
  • Workplace mental health workshopsnot Epic MyChart

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Epic MyChart

  • MyChart is not a direct-to-consumer product; Epic markets it as a tool that healthcare organizations license and configure to engage their own patients, so access depends entirely on a patient's provider having deployed Epic.

Ginger

  • No longer sold as Ginger. It is part of Headspace, and ginger.com redirects to the Headspace organizations site
  • Bought by employers, health plans and consultants rather than by individuals
  • Pricing is not published

Pricing, plan by plan

Epic MyChart

On request

No published plan breakdown. See the Epic MyChart review.

Ginger

On request

No published plan breakdown. See the Ginger review.

Which should you pick?

Choose Epic MyChart if

  • You need view medical records.
  • You work on Web, Mobile.
  • You also want secure messaging.
Epic MyChart review

Choose Ginger if

  • You need mental health coaching.
  • You work on Web, Mobile.
  • You also want therapy.
Ginger review

Questions people ask

Is Epic MyChart or Ginger better?
Neither clearly leads. Epic MyChart starts at On request and Ginger at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Epic MyChart or Ginger?
Epic MyChart starts at On request and Ginger at On request.
Does Epic MyChart or Ginger run on more platforms?
Both run on Web, Mobile, so platform support will not decide this one for you.
What is Epic MyChart best used for?
Epic MyChart is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Ginger is typically brought in for.
What can Epic MyChart do that Ginger cannot?
Epic MyChart covers View Medical Records, Secure Messaging, Appointment Scheduling, Prescription Management. Ginger covers Mental Health Coaching, Therapy, Psychiatry, Meditation. Both handle HIPAA, SOC2, Cloud deployment, Web support.
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Related pages

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