Customer Support · head to head
Ameyo vs Streak
Ameyo
Customer Support
Omnichannel contact centre software available on-premise, cloud or hybrid
- From
- On request
- Free plan
- No
The short version
- Only Streak has a free tier, so it costs nothing to try first.
- Each has a real cost: Ameyo no pricing is published anywhere for any deployment model, so budgeting requires a sales cycle and there is no way to sanity-check a quote against a public rate card.; Streak the free tier is email tools only, with pipelines, contact records and automation all requiring the Pro plan
- They diverge on capability: Ameyo covers Predictive and progressive dialling, Streak covers Pipeline management.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Ameyo and Streak actually diverge.
Identical on both: user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Ameyo
- Predictive and progressive dialling
- Omnichannel routing
- On-premise deployment
- Omnichannel helpdesk
- Quality monitoring
- Ameyo XTRM
- Compliance controls
- Supervisor analytics
Only in Streak
- Pipeline management
- Email tracking
- Automation
- Document tracking
- Live engagement metrics
- Gmail
- Outlook
- Google Sheets
What people use each for
The jobs each tool is most often brought in to do.
Ameyo
- An Indian bank or insurer is barred by data localisation or internal policy from putting customer call recordings in a public cloud, and needs a contact centre platform that installs on its own infrastructure.not Streak
- A collections or telesales operation with hundreds of agents needs predictive dialling tuned for high contact volume, which the light cloud phone systems do not provide.not Streak
- A BPO serving Indian and Middle Eastern clients needs one platform that can be deployed on-premise for one client and in the cloud for another without retraining supervisors.not Streak
- An organisation wants voice, WhatsApp and email handled on a single agent desktop in a market where WhatsApp is the dominant customer channel.not Streak
Streak
- Managing sales pipelines directly inside Gmailnot Ameyo
- Tracking email opens and running mail merges from an inboxnot Ameyo
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Ameyo
- No pricing is published anywhere for any deployment model, so budgeting requires a sales cycle and there is no way to sanity-check a quote against a public rate card.
- On-premise deployment means you also buy servers, telephony connectivity, professional services and ongoing administration, and the licence is often the smaller half of the true cost.
- The Exotel acquisition has moved investment towards the newer XTRM cloud line, which creates a real question about how long the classic on-premise product will receive substantial development.
- It is engineered around large agent counts in low-cost labour markets, so a twenty-seat Western operation gets an interface and an implementation process designed for a very different scale.
- Self-service is limited: unlike Talkdesk or Five9 there is no meaningful way to trial, configure and launch without vendor involvement, so time to first call is measured in weeks rather than days.
Streak
- The free tier is email tools only, with pipelines, contact records and automation all requiring the Pro plan
- Free mail merge is capped at 50 a day
- The entry paid plan is $49 per user per month, which is high for a CRM that lives inside Gmail
- Integrations require a paid plan
Pricing, plan by plan
Ameyo
On request- Ameyo Cloud Contact Centre$undefined/year
- Voice, omnichannel routing and dialler
- Per agent licensing
- No published rate card
- Ameyo On-Premise$undefined/year
- Installed on customer infrastructure
- Perpetual or subscription licensing
- Professional services and hardware costed separately
- Ameyo XTRM by Exotel$undefined/year
- CCaaS line with conversational AI
- Quoted on application
Streak
Free- FreeFree
- Email tracking
- Mail merge 50 per day
- Snippets
- Pro$49/month
- Core CRM features
- Mail merge
- Shared pipelines
- Pro+$69/month
- Advanced reports
- Integrations and automations
- Archived users
- Enterprise$129/month
- Custom roles
- Data validation
- Dedicated support
Which should you pick?
Choose Ameyo if
- You need predictive and progressive dialling.
- You work on Web, On-premise, Private cloud, iOS, Android.
- You also want omnichannel routing.
Choose Streak if
- You need pipeline management.
- You want to start without paying.
- You also want email tracking.
Questions people ask
- Is Ameyo or Streak better?
- Neither clearly leads. Ameyo starts at On request and Streak at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Ameyo or Streak?
- Streak has a free tier; the other does not. Paid plans start at On request for Ameyo and Free for Streak.
- Does Ameyo or Streak run on more platforms?
- Ameyo runs on Web, On-premise, Private cloud, iOS, Android. Streak runs on Web.
- Can I use Streak for free?
- Yes. Streak has a free tier, so you can try it without paying. Ameyo starts at On request.
- What is Ameyo best used for?
- Ameyo is most often used for an indian bank or insurer is barred by data localisation or internal policy from putting customer call recordings in a public cloud, and needs a contact centre platform that installs on its own infrastructure., a collections or telesales operation with hundreds of agents needs predictive dialling tuned for high contact volume, which the light cloud phone systems do not provide., a bpo serving indian and middle eastern clients needs one platform that can be deployed on-premise for one client and in the cloud for another without retraining supervisors., an organisation wants voice, whatsapp and email handled on a single agent desktop in a market where whatsapp is the dominant customer channel.. Of those, an indian bank or insurer is barred by data localisation or internal policy from putting customer call recordings in a public cloud, and needs a contact centre platform that installs on its own infrastructure. and a collections or telesales operation with hundreds of agents needs predictive dialling tuned for high contact volume, which the light cloud phone systems do not provide. are not what Streak is typically brought in for.
- What can Ameyo do that Streak cannot?
- Ameyo covers Predictive and progressive dialling, Omnichannel routing, On-premise deployment, Omnichannel helpdesk. Streak covers Pipeline management, Email tracking, Automation, Document tracking.
Answered from the vendors’ own pages
Ameyo: Is Ameyo still a separate product after the Exotel acquisition?
Yes. It is branded Ameyo by Exotel and keeps its own website, product line and roadmap. It has not been folded into the Exotel product.
Streak: Is there a free version of Streak?
Yes, Streak offers a free tier with email tracking, mail merge up to 50 per day, snippets, and other basic features forever at no cost.
SourceAmeyo: Can I still deploy Ameyo on-premise?
Yes, and it is one of the few remaining contact centre platforms offering a genuine on-premise install alongside cloud and hybrid.
Streak: What discount is available for annual billing?
Streak offers a 20% discount when you pay annually instead of monthly on all paid plans.
SourceAmeyo: What does Ameyo cost?
It is quote-only. Nothing is published for cloud or on-premise, and on-premise adds infrastructure and professional services on top of licensing.
Streak: What is the difference between Pro and Pro+ plans?
Pro+ costs $69 per month versus $49 for Pro and adds advanced reports, integrations, automations, and increases AI credits from 20 to 150 per user per month.
SourceAmeyo: Where is it sold?
Primarily India and Southeast Asia, with customers in the Middle East and Africa. It is not a mainstream choice in Europe or North America.
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