Softwr

Software · head to head

athenaOne vs Zocdoc

athenaOne logo

athenaOne

Software

Unified cloud platform combining EHR, practice management, and patient engagement

From
$250/month
Rated
-
Full reviewWebsite
Zocdoc logo

Zocdoc

Software

Find and book doctors instantly online

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Zocdoc has a free tier, so it costs nothing to try first.
  • They diverge on capability: athenaOne covers Electronic Health Records, Zocdoc covers Doctor Search.

Where they differ

Only the attributes on which athenaOne and Zocdoc actually diverge.

Attributes where athenaOne and Zocdoc differ
AttributeathenaOneZocdoc
Starting price$250/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, Mobile, ApiWeb, iOS, Android
Founded19972007

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in athenaOne

  • Electronic Health Records
  • Practice Management
  • Patient Engagement
  • Care Coordination
  • Analytics
  • Mobile App
  • Labs
  • Pharmacies

Only in Zocdoc

  • Doctor Search
  • Online Booking
  • Reviews
  • Insurance Verification
  • Reminders
  • Practice Management Systems
  • EHRs

Both cover

  • Telehealth
  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

athenaOne

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Zocdoc

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

athenaOne

Nothing recorded yet. See the athenaOne review.

Zocdoc

  • Doctors can cancel appointments with little notice
  • No direct messaging between patients and providers outside of appointment booking
  • Providers incur booking fees even if patients no-show or cancel after 24 hours

Pricing, plan by plan

athenaOne

$250/month

No published plan breakdown. See the athenaOne review.

Zocdoc

Free
  • PatientFree
    • Find doctors
    • Book appointments
    • Read reviews

Which should you pick?

Choose athenaOne if

  • You need electronic health records.
  • You work on Web, Mobile, Api.
  • You also want practice management.
athenaOne review

Choose Zocdoc if

  • You need doctor search.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want online booking.
Zocdoc review

Questions people ask

Is athenaOne or Zocdoc better?
Neither clearly leads. athenaOne starts at $250/month and Zocdoc at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, athenaOne or Zocdoc?
Zocdoc has a free tier; the other does not. Paid plans start at $250/month for athenaOne and Free for Zocdoc.
Does athenaOne or Zocdoc run on more platforms?
athenaOne runs on Web, Mobile, Api. Zocdoc runs on Web, iOS, Android.
Can I use Zocdoc for free?
Yes. Zocdoc has a free tier, so you can try it without paying. athenaOne starts at $250/month.
What is athenaOne best used for?
athenaOne is most often used for patient care, medical records, practice management, telehealth.
What can athenaOne do that Zocdoc cannot?
athenaOne covers Electronic Health Records, Practice Management, Patient Engagement, Care Coordination. Zocdoc covers Doctor Search, Online Booking, Reviews, Insurance Verification. Both handle Telehealth, HIPAA, Cloud deployment, Web support.

Answered from the vendors’ own pages

Zocdoc: Is Zocdoc free for patients?

Yes, searching for and booking appointments on Zocdoc is completely free for patients. There are no search fees, booking fees, or cancellation fees. Patients only pay their insurance copay or self-pay rate for the actual care.

Source
Zocdoc: Does Zocdoc verify that doctors accept my insurance?

Zocdoc supports over 1,000 insurance plans and filters results to show only providers who accept your specific plan. However, Zocdoc cannot guarantee in-network status, as plans with similar names can differ by employer group or region. Final verification is always confirmed by your insurer and the provider's office.

Source
Zocdoc: What specialties and types of providers does Zocdoc cover?

Zocdoc features a network of over 250,000 providers across 200+ specialties, including primary care physicians, dentists, OB-GYNs, dermatologists, psychiatrists, eye doctors, orthopedic surgeons, and therapists.

Source
Zocdoc: How much do providers pay to use Zocdoc?

Zocdoc charges healthcare providers a one-time booking fee per new patient, with pricing varying by specialty and local market. The exact fee is quoted individually to practices.

Source
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Related pages

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