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Zocdoc

Find and book doctors instantly online

As of 30 August 2026, Zocdoc is free to use. Zocdoc is a healthcare marketplace that connects patients with local doctors and specialists, allowing them to find, compare, and book appointments online in re. Softwr lists it under Healthcare. Zocdoc is made by Zocdoc Inc, launched in 2007, available on Web, iOS, Android.

Overview

What Zocdoc does

Zocdoc is a healthcare marketplace that connects patients with local doctors and specialists, allowing them to find, compare, and book appointments online in real-time.

What people use it for

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Zocdoc.

  • Doctors can cancel appointments with little notice
  • No direct messaging between patients and providers outside of appointment booking
  • Providers incur booking fees even if patients no-show or cancel after 24 hours

Cross-shopped

What people choose instead of Zocdoc

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

  • Zocdoc logo
    Zocdoc
    vs
    A
    Amwell

    Amwell: Offers 24/7 telehealth services with mental health support and insurance integration, similar patient reach but focuses on virtual consultations.

  • Zocdoc logo
    Zocdoc
    vs
    E
    Epic MyChart

    Epic MyChart: Provides integrated patient portal with appointment scheduling, messaging, test results, and prescription management within EHR systems.

  • Zocdoc logo
    Zocdoc
    vs
    Doctor on Demand logo
    Doctor on Demand

    Doctor on Demand: Telehealth service for remote doctor consultations with appointment booking and insurance billing, though focused on virtual rather than in-person visits.

  • Zocdoc logo
    Zocdoc
    vs
    Doxy.me logo
    Doxy.me

    Doxy.me: Video conferencing platform for remote healthcare consultations with appointment scheduling and patient intake forms.

  • Zocdoc logo
    Zocdoc
    vs
    Athenahealth logo
    Athenahealth

    Athenahealth: EHR and practice management platform with patient scheduling, insurance verification, and integrated care coordination features.

Pricing

What Zocdoc costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Patient

Free

  • Find doctors
  • Book appointments
  • Read reviews

Capabilities

Features

  • Doctor Search

  • Online Booking

  • Reviews

  • Insurance Verification

  • Reminders

  • Telehealth

  • Practice Management Systems

    Integration with Practice Management Systems

  • EHRs

    Integration with EHRs

  • HIPAA

    HIPAA security feature

  • Cloud deployment

    Supports cloud deployment

  • Web support

    Available on web

  • Mobile support

    Available on mobile

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

Is Zocdoc free for patients?

Yes, searching for and booking appointments on Zocdoc is completely free for patients. There are no search fees, booking fees, or cancellation fees. Patients only pay their insurance copay or self-pay rate for the actual care.

Source
Does Zocdoc verify that doctors accept my insurance?

Zocdoc supports over 1,000 insurance plans and filters results to show only providers who accept your specific plan. However, Zocdoc cannot guarantee in-network status, as plans with similar names can differ by employer group or region. Final verification is always confirmed by your insurer and the provider's office.

Source
What specialties and types of providers does Zocdoc cover?

Zocdoc features a network of over 250,000 providers across 200+ specialties, including primary care physicians, dentists, OB-GYNs, dermatologists, psychiatrists, eye doctors, orthopedic surgeons, and therapists.

Source
How much do providers pay to use Zocdoc?

Zocdoc charges healthcare providers a one-time booking fee per new patient, with pricing varying by specialty and local market. The exact fee is quoted individually to practices.

Source

Behind it

Who makes Zocdoc

Company
Zocdoc Inc
Based in
New York, NY
Founders
Cyrus Massoumi, Oliver Kharraz, Nick Ganju

Timeline

Zocdoc over time

  1. Milestone2026-04-01

    Zocdoc integrates with Yelp to enable real-time appointment booking directly from Yelp business pages

    Source
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Keep looking

Where to go from Zocdoc

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Softwr does not host reviews and shows no star rating for Zocdoc, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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