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Software · head to head

Agile CRM vs Loom

Agile CRM logo

Agile CRM

Software

All-in-one CRM, Marketing, and Service Software

From
Free
Rated
-
Full reviewWebsite
Loom logo

Loom

Software

Record instantly, share anywhere

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Agile CRM the Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.; Loom free tier capped at 25 total videos with 5-minute maximum recording length per video
  • They diverge on capability: Agile CRM covers Contact management, Loom covers Screen & camera recording.

Where they differ

Only the attributes on which Agile CRM and Loom actually diverge.

Attributes where Agile CRM and Loom differ
AttributeAgile CRMLoom
Pricing modelsubscriptionfreemium
Founded20092015

Identical on both: starting price (Free), free tier (Yes), platforms (Web), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Agile CRM

  • Contact management
  • Lead scoring
  • Email automation
  • Marketing automation
  • Service desk
  • Web forms
  • Analytics
  • Zapier

Only in Loom

  • Screen & camera recording
  • Instant sharing
  • Video editing
  • Viewer analytics
  • Comments & reactions
  • Transcription
  • Custom CTAs
  • Drawing tools

Both cover

  • Slack
  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

Agile CRM

  • Sales managementnot Loom
  • Marketing automationnot Loom
  • Customer servicenot Loom

Loom

  • Asynchronous video communication and screen recordingnot Agile CRM
  • Product demonstrations and tutorialsnot Agile CRM
  • Meeting transcription and documentationnot Agile CRM
  • Team communication and knowledge sharingnot Agile CRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Agile CRM

  • The Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.

Loom

  • Free tier capped at 25 total videos with 5-minute maximum recording length per video
  • Free tier limited to 50 workspace members
  • AI features (auto-meeting recaps, auto-notes, auto-editing) only available on paid Business+AI and Enterprise tiers
  • Video branding (Loom logo) appears on free and Business plan videos; only removed on Business+AI tier

Pricing, plan by plan

Agile CRM

Free
  • FreeFree
    • Contact management
    • Task management
  • Starter$9/month
    • Everything in Free
    • Email automation
    • Landing pages
  • Business$39/month
    • Everything in Starter
    • Advanced analytics
    • API access

Loom

Free

No published plan breakdown. See the Loom review.

Which should you pick?

Choose Agile CRM if

  • You need contact management.
  • You want to start without paying.
  • You also want lead scoring.
Agile CRM review

Choose Loom if

  • You need screen & camera recording.
  • You want to start without paying.
  • You also want instant sharing.
Loom review

Questions people ask

Is Agile CRM or Loom better?
Neither clearly leads. Agile CRM starts at Free and Loom at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Agile CRM or Loom?
Agile CRM starts at Free and Loom at Free.
Does Agile CRM or Loom run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Agile CRM for free?
Both have a free tier, so you can try either at no cost before committing.
What is Agile CRM best used for?
Agile CRM is most often used for sales management, marketing automation, customer service. Of those, sales management and marketing automation are not what Loom is typically brought in for.
What can Agile CRM do that Loom cannot?
Agile CRM covers Contact management, Lead scoring, Email automation, Marketing automation. Loom covers Screen & camera recording, Instant sharing, Video editing, Viewer analytics. Both handle Slack, GDPR.
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Related pages

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