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CRM & Sales · head to head

Agile CRM vs Webex by Cisco

Agile CRM logo

Agile CRM

CRM & Sales

All-in-one CRM, Marketing, and Service Software

From
Free
Rated
-
Full reviewWebsite
Webex by Cisco logo

Webex by Cisco

Communication & Collaboration

A simpler, smarter way to work

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Agile CRM the Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.; Webex by Cisco listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)
  • They diverge on capability: Agile CRM covers Contact management, Webex by Cisco covers Video and audio conferencing.

Where they differ

Only the attributes on which Agile CRM and Webex by Cisco actually diverge.

Attributes where Agile CRM and Webex by Cisco differ
AttributeAgile CRMWebex by Cisco
PlatformsWebWeb, Windows, Macos, Linux, Ios, Android
CategoryCRM & SalesCommunication & Collaboration
Founded20091984

Identical on both: starting price (Free), pricing model (subscription), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Agile CRM

  • Contact management
  • Lead scoring
  • Email automation
  • Marketing automation
  • Service desk
  • Web forms
  • Analytics
  • Zapier

Only in Webex by Cisco

  • Video and audio conferencing
  • Screen sharing and annotation
  • Virtual backgrounds
  • Recording and playback
  • Meeting transcription
  • Chat and messaging
  • Calendar integration
  • Breakout sessions

Both cover

  • Slack

What people use each for

The jobs each tool is most often brought in to do.

Agile CRM

  • Sales managementnot Webex by Cisco
  • Marketing automationnot Webex by Cisco
  • Customer servicenot Webex by Cisco

Webex by Cisco

  • Video conferencingnot Agile CRM
  • Webinarsnot Agile CRM
  • Virtual eventsnot Agile CRM
  • Trainingnot Agile CRM
  • Enterprise communicationnot Agile CRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Agile CRM

  • The Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.

Webex by Cisco

  • Listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)

Pricing, plan by plan

Agile CRM

Free
  • FreeFree
    • Contact management
    • Task management
  • Starter$9/month
    • Everything in Free
    • Email automation
    • Landing pages
  • Business$39/month
    • Everything in Starter
    • Advanced analytics
    • API access

Webex by Cisco

Free
  • FreeFree
    • Unlimited 1:1 meetings
    • Group meetings (40 min limit, 100 participants)
    • HD video
  • Pro$13.5/month
    • Unlimited meetings (500 participants)
    • Cloud recording and storage
    • Advanced scheduling
  • Business$18/month
    • Everything in Pro
    • Custom branding
    • Advanced security
  • Enterprise$undefined/month
    • Unlimited everything
    • Dedicated account manager
    • Custom deployment

Which should you pick?

Choose Agile CRM if

  • You need contact management.
  • You want to start without paying.
  • You also want lead scoring.
Agile CRM review

Choose Webex by Cisco if

  • You need video and audio conferencing.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Linux, Ios, Android.
  • You also want screen sharing and annotation.
Webex by Cisco review

Questions people ask

Is Agile CRM or Webex by Cisco better?
Neither clearly leads. Agile CRM starts at Free and Webex by Cisco at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Agile CRM or Webex by Cisco?
Agile CRM starts at Free and Webex by Cisco at Free.
Does Agile CRM or Webex by Cisco run on more platforms?
Agile CRM runs on Web. Webex by Cisco runs on Web, Windows, Macos, Linux, Ios, Android.
Can I use Agile CRM for free?
Both have a free tier, so you can try either at no cost before committing.
What is Agile CRM best used for?
Agile CRM is most often used for sales management, marketing automation, customer service. Of those, sales management and marketing automation are not what Webex by Cisco is typically brought in for.
What can Agile CRM do that Webex by Cisco cannot?
Agile CRM covers Contact management, Lead scoring, Email automation, Marketing automation. Webex by Cisco covers Video and audio conferencing, Screen sharing and annotation, Virtual backgrounds, Recording and playback. Both handle Slack.
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Related pages

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