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CRM & Sales · head to head

Agile CRM vs Slack

Agile CRM logo

Agile CRM

CRM & Sales

All-in-one CRM, Marketing, and Service Software

From
Free
Rated
-
Full reviewWebsite
Slack logo

Slack

All industries

Where work happens

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Agile CRM the Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.; Slack 90-day message history limit on free plan results in important conversations disappearing
  • They diverge on capability: Agile CRM covers Contact management, Slack covers Channels.

Where they differ

Only the attributes on which Agile CRM and Slack actually diverge.

Attributes where Agile CRM and Slack differ
AttributeAgile CRMSlack
Pricing modelsubscriptionUnknown
PlatformsWebWeb, iOS, Android, macOS, Windows, Linux
CategoryCRM & SalesAll industries

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), founded (2009).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Agile CRM

  • Contact management
  • Lead scoring
  • Email automation
  • Marketing automation
  • Service desk
  • Web forms
  • Analytics
  • Zapier

Only in Slack

  • Channels
  • Direct messaging
  • Voice & video calls
  • Screen sharing
  • File sharing
  • Search
  • Workflow builder
  • Slack Connect

Both cover

  • Google Drive

What people use each for

The jobs each tool is most often brought in to do.

Agile CRM

  • Sales managementnot Slack
  • Marketing automationnot Slack
  • Customer servicenot Slack

Slack

  • Team communicationnot Agile CRM
  • Project coordinationnot Agile CRM
  • Customer supportnot Agile CRM
  • Remote worknot Agile CRM
  • Cross-functional collaborationnot Agile CRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Agile CRM

  • The Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.

Slack

  • 90-day message history limit on free plan results in important conversations disappearing
  • Per-user pricing becomes expensive quickly for larger teams
  • Notification overload with 78% of employees feeling overwhelmed by notifications
  • Mobile app performance issues including lag and slow syncing
  • Huddles limited to 50 people and cannot be recorded
  • Requires dedicated video conferencing service for formal meetings and webinars

Pricing, plan by plan

Agile CRM

Free
  • FreeFree
    • Contact management
    • Task management
  • Starter$9/month
    • Everything in Free
    • Email automation
    • Landing pages
  • Business$39/month
    • Everything in Starter
    • Advanced analytics
    • API access

Slack

Free

No published plan breakdown. See the Slack review.

Which should you pick?

Choose Agile CRM if

  • You need contact management.
  • You want to start without paying.
  • You also want lead scoring.
Agile CRM review

Choose Slack if

  • You need channels.
  • You want to start without paying.
  • You work on Web, iOS, Android, macOS, Windows, Linux.
  • You also want direct messaging.
Slack review

Questions people ask

Is Agile CRM or Slack better?
Neither clearly leads. Agile CRM starts at Free and Slack at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Agile CRM or Slack?
Agile CRM starts at Free and Slack at Free.
Does Agile CRM or Slack run on more platforms?
Agile CRM runs on Web. Slack runs on Web, iOS, Android, macOS, Windows, Linux.
Can I use Agile CRM for free?
Both have a free tier, so you can try either at no cost before committing.
What is Agile CRM best used for?
Agile CRM is most often used for sales management, marketing automation, customer service. Of those, sales management and marketing automation are not what Slack is typically brought in for.
What can Agile CRM do that Slack cannot?
Agile CRM covers Contact management, Lead scoring, Email automation, Marketing automation. Slack covers Channels, Direct messaging, Voice & video calls, Screen sharing. Both handle Google Drive.

Answered from the vendors’ own pages

Slack: Does Slack have a free plan?

Yes, Slack offers a free plan indefinitely with no credit card required. Free users get 90-day message history, up to 10 app integrations, and 1:1 huddles.

Source
Slack: What are Slack's pricing plans?

Slack offers Free, Pro ($7.25/user/month with annual billing), Business+ ($12.50/user/month), and Enterprise Grid (custom pricing). Monthly billing costs approximately 20% more than annual.

Source
Slack: Does Slack support offline use?

Slack is a cloud-based platform and does not support robust offline work. Internet connectivity is required to access messages and collaborate.

Source
Slack: What integrations does Slack support?

Slack integrates with 43+ apps on average per team, including Google Drive, ChatGPT, Vercel, Asana, GitHub, and many others through their app marketplace.

Source
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Related pages

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