Softwr

Software · head to head

Agile CRM vs Google Chat

Agile CRM logo

Agile CRM

Software

All-in-one CRM, Marketing, and Service Software

From
Free
Rated
-
Full reviewWebsite
Google Chat logo

Google Chat

Software

AI-powered team messaging and collaboration

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Agile CRM has a free tier, so it costs nothing to try first.
  • Each has a real cost: Agile CRM the Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.; Google Chat not sold as a standalone product; it is included only with paid Google Workspace subscriptions (Business Standard, Business Plus, Enterprise Standard, Enterprise Plus)

Where they differ

Only the attributes on which Agile CRM and Google Chat actually diverge.

Attributes where Agile CRM and Google Chat differ
AttributeAgile CRMGoogle Chat
Starting priceFreeOn request
Free tierYesNo
Founded2009Unknown

Identical on both: pricing model (subscription), platforms (Web), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Agile CRM

  • Contact management
  • Lead scoring
  • Email automation
  • Marketing automation
  • Service desk
  • Web forms
  • Analytics
  • Zapier

Only in Google Chat

Nothing recorded that Agile CRM does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Agile CRM

  • Sales managementnot Google Chat
  • Marketing automationnot Google Chat
  • Customer servicenot Google Chat

Google Chat

No use cases recorded yet. See the Google Chat review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Agile CRM

  • The Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.

Google Chat

  • Not sold as a standalone product; it is included only with paid Google Workspace subscriptions (Business Standard, Business Plus, Enterprise Standard, Enterprise Plus)
  • Gemini AI features inside Chat, including message summarization and conversation insights, are limited to Business and Enterprise tier Workspace plans

Pricing, plan by plan

Agile CRM

Free
  • FreeFree
    • Contact management
    • Task management
  • Starter$9/month
    • Everything in Free
    • Email automation
    • Landing pages
  • Business$39/month
    • Everything in Starter
    • Advanced analytics
    • API access

Google Chat

On request

No published plan breakdown. See the Google Chat review.

Which should you pick?

Choose Agile CRM if

  • You need contact management.
  • You want to start without paying.
  • You also want lead scoring.
Agile CRM review

Choose Google Chat if

Nothing in the data separates Google Chat from Agile CRM on the points above - pick on price and on how each one feels to use.

Google Chat review

Questions people ask

Is Agile CRM or Google Chat better?
Neither clearly leads. Agile CRM starts at Free and Google Chat at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Agile CRM or Google Chat?
Agile CRM has a free tier; the other does not. Paid plans start at Free for Agile CRM and On request for Google Chat.
Does Agile CRM or Google Chat run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Agile CRM for free?
Yes. Agile CRM has a free tier, so you can try it without paying. Google Chat starts at On request.
What is Agile CRM best used for?
Agile CRM is most often used for sales management, marketing automation, customer service. Of those, sales management and marketing automation are not what Google Chat is typically brought in for.
What can Agile CRM do that Google Chat cannot?
Agile CRM covers Contact management, Lead scoring, Email automation, Marketing automation.
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Agile CRM

More on Google Chat

Keep looking

Other head to heads