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Acuity Scheduling vs Chili Piper

Acuity Scheduling logo

Acuity Scheduling

Software

Scheduling made simple

From
$16/month
Rated
-
Full reviewWebsite
Chili Piper logo

Chili Piper

Software

Meeting scheduling and lead routing for revenue teams

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Acuity Scheduling starter tier limited to 1 calendar only; Chili Piper entry Routing & Scheduling tier costs $1,250/month ($15,000/year) for 15 seats; additional seats cost $45/seat/month on top

Where they differ

Only the attributes on which Acuity Scheduling and Chili Piper actually diverge.

Attributes where Acuity Scheduling and Chili Piper differ
AttributeAcuity SchedulingChili Piper
Starting price$16/monthOn request
Founded2003Unknown

Identical on both: pricing model (subscription), free tier (No), platforms (Web), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Acuity Scheduling

  • Online booking
  • Appointment types
  • Calendar sync
  • Payment processing
  • Email reminders
  • Client self-scheduling
  • Packages & memberships
  • Timezone detection

Only in Chili Piper

Nothing recorded that Acuity Scheduling does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Acuity Scheduling

  • Client self-scheduling with automated time zone conversionnot Chili Piper
  • HIPAA-compliant scheduling for healthcare practitionersnot Chili Piper
  • Multi-location scheduling with multiple staff membersnot Chili Piper
  • Membership, package sales, and gift certificate managementnot Chili Piper

Chili Piper

No use cases recorded yet. See the Chili Piper review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Acuity Scheduling

  • Starter tier limited to 1 calendar only
  • SMS/text reminders, memberships, and gift certificates require Standard or Premium tier
  • HIPAA compliance (BAA signature) exclusive to Premium tier at $49/month
  • Custom API and CSS access, and Acuity branding removal require Premium tier

Chili Piper

  • Entry Routing & Scheduling tier costs $1,250/month ($15,000/year) for 15 seats; additional seats cost $45/seat/month on top
  • Only annual billing is offered; there is no monthly billing option
  • ChiliCal Standalone, the cheapest per-seat option at $12/user/month, requires a minimum of 200 seats

Pricing, plan by plan

Acuity Scheduling

$16/month

No published plan breakdown. See the Acuity Scheduling review.

Chili Piper

On request

No published plan breakdown. See the Chili Piper review.

Which should you pick?

Choose Acuity Scheduling if

  • You need online booking.
  • You also want appointment types.
Acuity Scheduling review

Choose Chili Piper if

Nothing in the data separates Chili Piper from Acuity Scheduling on the points above - pick on price and on how each one feels to use.

Chili Piper review

Questions people ask

Is Acuity Scheduling or Chili Piper better?
Neither clearly leads. Acuity Scheduling starts at $16/month and Chili Piper at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Acuity Scheduling or Chili Piper?
Acuity Scheduling starts at $16/month and Chili Piper at On request.
Does Acuity Scheduling or Chili Piper run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is Acuity Scheduling best used for?
Acuity Scheduling is most often used for client self-scheduling with automated time zone conversion, hipaa-compliant scheduling for healthcare practitioners, multi-location scheduling with multiple staff members, membership, package sales, and gift certificate management. Of those, client self-scheduling with automated time zone conversion and hipaa-compliant scheduling for healthcare practitioners are not what Chili Piper is typically brought in for.
What can Acuity Scheduling do that Chili Piper cannot?
Acuity Scheduling covers Online booking, Appointment types, Calendar sync, Payment processing.
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Related pages

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