Marketing · head to head
AB Tasty vs Zonka Feedback

Zonka Feedback
Surveys
Multi-channel CX feedback platform with quoted pricing based on response volume and AI data credits
- From
- On request
- Free plan
- No
The short version
- Each has a real cost: AB Tasty no transparent pricing published; requires custom sales conversation for any quote; Zonka Feedback no pricing tier is published for either the core product or the AI add-on, so total cost is unknown until a sales quote is obtained.
- They diverge on capability: AB Tasty covers A/B testing, Zonka Feedback covers Multi-channel surveys.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which AB Tasty and Zonka Feedback actually diverge.
| Attribute | AB Tasty | Zonka Feedback |
|---|---|---|
| Starting price | €500/month | On request |
| Platforms | Web | Web, iOS, Android |
| Category | Marketing | Surveys |
| Founded | 2011 | Unknown |
Identical on both: pricing model (quote), free tier (No), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in AB Tasty
- A/B testing
- Multivariate testing
- Personalization
- Visual editor
- Google Analytics
- Salesforce
- SSL encryption
- Cloud deployment
Only in Zonka Feedback
- Multi-channel surveys
- Kiosk and offline mode
- Real-time dashboards
- Case management
- AI Feedback Intelligence
- Reputation management
What people use each for
The jobs each tool is most often brought in to do.
AB Tasty
- A/B and multivariate testing on web and mobilenot Zonka Feedback
- Feature flagging and progressive rolloutsnot Zonka Feedback
- Personalising content for identified and anonymous visitorsnot Zonka Feedback
- Search, recommendations and merchandising for ecommercenot Zonka Feedback
- Conversion optimisation experiments across channelsnot Zonka Feedback
Zonka Feedback
- A multi-location retailer or clinic wanting kiosk-based feedback capture alongside digital surveysnot AB Tasty
- A CX team that needs closed-loop case management to assign and track resolution of negative feedbacknot AB Tasty
- A hospitality operator wanting reputation management alongside direct feedback collectionnot AB Tasty
- A company with high volumes of open-ended feedback wanting AI theme extraction rather than manual taggingnot AB Tasty
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
AB Tasty
- No transparent pricing published; requires custom sales conversation for any quote
- Pricing determined by traffic volume, number of domains, and selected modules
- No fixed pricing plans available; all customers receive individualized proposals
Zonka Feedback
- No pricing tier is published for either the core product or the AI add-on, so total cost is unknown until a sales quote is obtained.
- The AI Feedback Intelligence product is priced separately on data credits, meaning a buyer who wants both feedback collection and AI analysis is negotiating two line items, not one.
- Third-party pricing estimates in the low hundreds to near a thousand dollars a month vary enough that budgeting from public sources alone is unreliable.
- Kiosk hardware and offline capture are a strength for physical locations but add limited value to a purely digital-only business, which pays for a capability it does not use.
- It is a smaller vendor than Medallia or Qualtrics, so enterprise buyers evaluating analyst-recognised platforms may not shortlist it despite comparable core features.
Pricing, plan by plan
AB Tasty
€500/month- Standard$500/month
- A/B testing
- Basic personalization
- Analytics
Zonka Feedback
On request- Feedback Management$undefined/month
- Priced by response volume
- Multi-channel surveys and case management
- 14-day free trial
- AI Feedback Intelligence$undefined/month
- Priced by AI data credits, separate from Feedback Management
- Theme extraction, sentiment and impact analysis
Which should you pick?
Choose Zonka Feedback if
- You need multi-channel surveys.
- You work on Web, iOS, Android.
- You also want kiosk and offline mode.
Questions people ask
- Is AB Tasty or Zonka Feedback better?
- Neither clearly leads. AB Tasty starts at €500/month and Zonka Feedback at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, AB Tasty or Zonka Feedback?
- AB Tasty starts at €500/month and Zonka Feedback at On request.
- Does AB Tasty or Zonka Feedback run on more platforms?
- AB Tasty runs on Web. Zonka Feedback runs on Web, iOS, Android.
- What is AB Tasty best used for?
- AB Tasty is most often used for a/b and multivariate testing on web and mobile, feature flagging and progressive rollouts, personalising content for identified and anonymous visitors, search, recommendations and merchandising for ecommerce. Of those, a/b and multivariate testing on web and mobile and feature flagging and progressive rollouts are not what Zonka Feedback is typically brought in for.
- What can AB Tasty do that Zonka Feedback cannot?
- AB Tasty covers A/B testing, Multivariate testing, Personalization, Visual editor. Zonka Feedback covers Multi-channel surveys, Kiosk and offline mode, Real-time dashboards, Case management.
Answered from the vendors’ own pages
AB Tasty: How does AB Tasty calculate pricing?
AB Tasty pricing is customized based on average traffic over the past 12 months or monthly active users (MAUs). The vendor does not offer fixed pricing plans and instead builds custom proposals around each customer's business goals and scope.
SourceZonka Feedback: Is pricing published anywhere?
No. Zonka quotes pricing based on feedback volume for the core product and data credits for AI Feedback Intelligence; nothing is listed as a fixed price.
AB Tasty: What factors affect AB Tasty pricing besides traffic volume?
Pricing is customized based on traffic volume, number of domains, selected modules, and implementation scope. All pricing includes platform access, onboarding, training, and support with no hidden fees or surprise overage charges.
SourceZonka Feedback: Is AI Feedback Intelligence included in the base plan?
No, it is sold and priced separately from core feedback management.
AB Tasty: Does AB Tasty offer a free trial or proof of concept?
AB Tasty does not offer a traditional free trial. Instead, the vendor provides a free proof of concept evaluation typically lasting 1 to 2 weeks to assess platform fit before purchase commitment.
SourceZonka Feedback: Does it support offline feedback collection?
Yes, kiosk and tablet devices can capture feedback without a live network connection, which is a differentiator against purely web-based survey tools.
Related pages
More on Zonka Feedback
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