Surveys · pricing
Zonka Feedback pricing
Zonka Feedback publishes 2 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.
As of 1 September 2026, Zonka Feedback pricing is on request across 2 published tiers. Figures are the vendor's list prices as recorded on this page's last check; the vendor's site is the final word.
- Entry price
- On request
- Model
- Quote
- Tiers
- 2
- Free tier
- Not on record
Zonka Feedback plans, side by side
Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.
| Plan | Price | Features listed | Step up from the tier below |
|---|---|---|---|
| Feedback Management | On request | 3 | Entry tier |
| AI Feedback Intelligence | On request | 2 | Priced on request |
What each tier adds
The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.
Feedback Management
On requestThe entry tier. It covers priced by response volume, multi-channel surveys and case management, 14-day free trial.
AI Feedback Intelligence
On requestOver Feedback Management, this tier adds:
- Priced by AI data credits, separate from Feedback Management
- Theme extraction, sentiment and impact analysis
What the product covers
The full Zonka Feedback feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.
Other
- Multi-channel surveys
- Kiosk and offline mode
- Real-time dashboards
- Case management
- AI Feedback Intelligence
- Reputation management
People bring Zonka Feedback in for a multi-location retailer or clinic wanting kiosk-based feedback capture alongside digital surveys, a cx team that needs closed-loop case management to assign and track resolution of negative feedback, a hospitality operator wanting reputation management alongside direct feedback collection, a company with high volumes of open-ended feedback wanting ai theme extraction rather than manual tagging. If that is not the job you are buying for, the alternatives to Zonka Feedback are worth a look before you commit to a tier.
How that compares in Surveys
Too few surveys tools in this directory publish a starting price to quote a meaningful median, so the table below is a like-for-like list rather than a ranking.
| Tool | Entry price | Model | Rated | Head to head |
|---|---|---|---|---|
| Zonka Feedback (this page) | On request | quote | - | |
| KoboToolbox | Free, then $21/month | Per month by submission count | - | vs Zonka Feedback |
| QuestionPro | Free | Per user per month | - | vs Zonka Feedback |
| Medallia | On request | quote | - | vs Zonka Feedback |
| Device Magic | On request | quote | - | vs Zonka Feedback |
| SurveyCTO | Free, then $225/month | Per month by submission volume | - | vs Zonka Feedback |
| Qualtrics CoreXM | On request | quote | - | vs Zonka Feedback |
Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the Zonka Feedback badges page.
Before you pay for Zonka Feedback
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: 2 tiers between On request and On request, with the jump itemised above. With no free tier on record, the cheapest way to answer the rest is to compare Zonka Feedback against the tools that do have one before committing.
Zonka Feedback runs on web, ios, android, and is published by Zonka Feedback of Gurugram, India. The full record is on the Zonka Feedback review, and the rest of the category is under best surveys tools.
Zonka Feedback pricing questions
- How much does Zonka Feedback cost?
- Zonka Feedback publishes 2 tiers, from On request for Feedback Management up to On request for AI Feedback Intelligence. The cheapest paid tier is On request.
- Does Zonka Feedback have a free plan?
- Not on the record we hold: Zonka Feedback is listed as quote. Whether a free trial is offered is not something this record captures, so check the vendor's site.
- What is the difference between Feedback Management and AI Feedback Intelligence on Zonka Feedback?
- AI Feedback Intelligence costs On request against On request, and adds priced by ai data credits, separate from feedback management, theme extraction, sentiment and impact analysis.
- Which surveys tools can I use without paying?
- 5 of the 8 surveys tools listed alongside Zonka Feedback have a free tier: KoboToolbox, QuestionPro, SurveyCTO, Sogolytics, SurveyLegend.
- What am I actually paying for with Zonka Feedback?
- The record lists 6 features across 1 area: other. In practice it is brought in for a multi-location retailer or clinic wanting kiosk-based feedback capture alongside digital surveys, a cx team that needs closed-loop case management to assign and track resolution of negative feedback, a hospitality operator wanting reputation management alongside direct feedback collection.
- Does Zonka Feedback charge per user?
- The record carries a price and a billing period for each of its 2 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these Zonka Feedback prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare Zonka Feedback against before paying?
- The closest surveys tools in this directory are KoboToolbox, QuestionPro, Medallia, Device Magic. Each has a side-by-side comparison with Zonka Feedback covering price, platforms and features.