Surveys · alternatives
Alternatives to Zonka Feedback
20 surveys tools sit alongside Zonka Feedback in this directory. Below is what separates each from Zonka Feedback on the figures we hold, price, model, tier count and rating, and a direct comparison for every one.
- Alternatives listed
- 20
- With a free tier
- 13
- Cheaper to start
- -
- Zonka Feedback starts at
- On request
Why people look past Zonka Feedback
Only what the record supports. Each point below is a figure on the Zonka Feedback entry measured against the tools listed beside it.
There is no free tier
The record for Zonka Feedback carries no free tier, so evaluating it means paying first. 13 of the 20 alternatives below can be used without paying.
What each alternative does differently
Ordered by the aggregated rating on each catalogue entry. Differences are drawn from price, pricing model, tier count and rating, the fields the category listing carries. For a feature-level difference, follow the head-to-head link on each card: those pages read both full records.
Survey and experience management platform with a permanently free tier capped at 200 responses
- Can be used without paying; Zonka Feedback cannot.
- Sold on a Per user per month model rather than quote.
- 4 tiers to Zonka Feedback's 2.
Enterprise experience management platform for customer, employee and contact centre feedback
- 1 tier to Zonka Feedback's 2.
Contact-count marketing automation priced well below the mainstream platforms, tightest with Zoho CRM
- Publishes an entry price of $19/month, where Zonka Feedback does not.
- Sold on a Per month by contact count model rather than quote.
- 3 tiers to Zonka Feedback's 2.
Offline-first data collection for humanitarian, development and research field work
- Can be used without paying; Zonka Feedback cannot.
- Publishes an entry price of $21/month, where Zonka Feedback does not.
- Sold on a Per month by submission count model rather than quote.
- 5 tiers to Zonka Feedback's 2.
Offline field survey platform priced by submissions rather than seats, built for research data quality
- Can be used without paying; Zonka Feedback cannot.
- Publishes an entry price of $225/month, where Zonka Feedback does not.
- Sold on a Per month by submission volume model rather than quote.
- 5 tiers to Zonka Feedback's 2.
Value-priced survey and experience management platform, rebranded from SoGoSurvey in 2021
- Can be used without paying; Zonka Feedback cannot.
- Sold on a Per user per month model rather than quote.
- 3 tiers to Zonka Feedback's 2.
Every Zonka Feedback alternative at a glance
A dash means the catalogue entry carries no figure, not that the answer is nothing.
| Tool | Entry price | Model | Tiers | Head to head |
|---|---|---|---|---|
| Zonka Feedback (this page) | On request | Quote | 2 | |
| QuestionProIf you want a published entry-level free tier rather than volume-based quoted pricing | Free | Per user per month | 4 | vs Zonka Feedback |
| MedalliaIf you need enterprise-scale contact centre and employee experience modules alongside CX | On request | Quote | 1 | vs Zonka Feedback |
| Zoho Marketing AutomationIf feedback collection is a small part of a broader marketing workflow rather than a dedicated CX platform | $19/month | Per month by contact count | 3 | vs Zonka Feedback |
| KoboToolbox | Free, then $21/month | Per month by submission count | 5 | vs Zonka Feedback |
| SurveyCTO | Free, then $225/month | Per month by submission volume | 5 | vs Zonka Feedback |
| Sogolytics | Free | Per user per month | 3 | vs Zonka Feedback |
| SurveyLegend | Free, then $15/month | Per month by responses per survey | 4 | vs Zonka Feedback |
| LimeSurvey | Free | Open source, with paid cloud hosting | 2 | vs Zonka Feedback |
| Tally | Free, then $29/month | Free tier, paid for branding and team features | 2 | vs Zonka Feedback |
| Zoho Survey | Free | Free tier, then per user per month | 2 | vs Zonka Feedback |
| Fillout | Free, then $15/month | Per month by response count | 6 | vs Zonka Feedback |
| Microsoft Forms | Free | Included with Microsoft 365, not sold separately | 4 | vs Zonka Feedback |
| Google Forms | Free | Included with Google Workspace, not sold separately | 4 | vs Zonka Feedback |
| Jotform | Free, then $39/month | Freemium | 5 | vs Zonka Feedback |
| Paperform | Free | Freemium | 4 | vs Zonka Feedback |
| Device Magic | On request | Quote | 2 | vs Zonka Feedback |
| Qualtrics CoreXM | On request | Quote | 1 | vs Zonka Feedback |
| Alchemer | On request | Tiered annual subscription published on the vendor site | - | vs Zonka Feedback |
| Formstack | On request | Tiered monthly subscription published on the vendor site; HIPAA-capable plans priced separately | - | vs Zonka Feedback |
| GetFeedback | On request | Quote | 1 | vs Zonka Feedback |
Ratings are aggregated from third-party sources and imported with each catalogue entry; Softwr hosts no reviews of these products. How each figure is used is set out on the Zonka Feedback badges page.
Cheaper ways to solve the same problem
Free to start (13)
These publish a tier that costs nothing, so they can be evaluated before any money changes hands.
- QuestionPro , Free
- KoboToolbox , Free, then $21/month
- SurveyCTO , Free, then $225/month
- Sogolytics , Free
- SurveyLegend , Free, then $15/month
- LimeSurvey , Free
- Tally , Free, then $29/month
- Zoho Survey , Free
What you would be giving up
Zonka Feedback is most often brought in for a multi-location retailer or clinic wanting kiosk-based feedback capture alongside digital surveys, a cx team that needs closed-loop case management to assign and track resolution of negative feedback, a hospitality operator wanting reputation management alongside direct feedback collection, a company with high volumes of open-ended feedback wanting ai theme extraction rather than manual tagging. Anything replacing it has to cover the ones you actually depend on, and a cheaper tool that misses one of them is not cheaper.
Two things this page cannot settle. It compares on price, model, tier count and rating, because those are the fields the category listing carries, feature-level differences need both full records, which is what the head-to-head pages load. And the ratings are third-party aggregates imported with each entry rather than reviews written here, so a 0.2 difference between two tools is noise rather than a finding.
If Zonka Feedback is broadly right and the question is cost, the Zonka Feedback pricing breakdown covers every tier and what each one adds. If you want the whole field rather than a shortlist, the Surveys category lists everything the directory holds, and best surveys tools ranks them.
Zonka Feedback runs on web, ios, android. Platform coverage is not carried on the category listing for the alternatives, so it is one more thing to check on each head-to-head page rather than here.
Questions about Zonka Feedback alternatives
- What are the main alternatives to Zonka Feedback?
- 20 other surveys tools are listed in this directory, led by QuestionPro, Medallia, Zoho Marketing Automation, KoboToolbox. They are ordered by the aggregated rating on each catalogue entry, not by any Softwr ranking.
- What is the best free alternative to Zonka Feedback?
- 13 of the alternatives listed here can be used without paying: QuestionPro, KoboToolbox, SurveyCTO, Sogolytics, SurveyLegend.
- Why do people look for an alternative to Zonka Feedback?
- On the figures on record, one thing stands out: there is no free tier. Each is set out with the numbers behind it above.
- What would I give up by switching from Zonka Feedback?
- Zonka Feedback is most often brought in for a multi-location retailer or clinic wanting kiosk-based feedback capture alongside digital surveys, a cx team that needs closed-loop case management to assign and track resolution of negative feedback, a hospitality operator wanting reputation management alongside direct feedback collection, a company with high volumes of open-ended feedback wanting ai theme extraction rather than manual tagging. Anything you replace it with has to cover the ones you actually rely on, the side-by-side comparisons linked from each alternative below put the two feature records against each other.
- Is there an open-source alternative to Zonka Feedback?
- None of the surveys tools listed here are recorded as open source. That is what the licence field on each entry says, and the field is not always filled in, so it is worth checking directly for any tool you are serious about.
- How were these Zonka Feedback alternatives chosen?
- They are the tools filed in the same category, Surveys, ordered by the aggregated rating on each entry. There is no editorial shortlist, and nothing on this page is paid: no sponsored placement runs on alternatives pages and the order cannot be bought. Softwr has not used these products.
- Where can I compare Zonka Feedback against one of these directly?
- Every alternative below has a side-by-side page against Zonka Feedback covering price, platforms, features and what each one is used for. Those pages read the full record for both products rather than the summary shown here.
- Does this list cover every surveys tool?
- No. It covers what this directory holds in the Surveys category, 20 tools beside Zonka Feedback. The category page lists the rest of the catalogue as it grows.