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Telecommunications · head to head

8x8 vs Welcome

8x8 logo

8x8

Telecommunications

Enterprise-grade unified communications

From
$29.99/month
Rated
-
Welcome logo

Welcome

Webinars

Enterprise event experience platform for memorable virtual events

From
On request
Rated
-

The short version

  • Each has a real cost: 8x8 listed on UK G-Cloud 14 at £2.65 to £113.40 per user per month for 8x8 Hosted PBX, submitted directly by 8x8 UK Limited; Welcome the Internet Archive's capture of Welcome's homepage on 3 January 2021 confirmed its virtual events platform is sold only via 'Book a demo', with no price figure published, only customer case metrics (an average NPS score of 92 cited for one client).
  • They diverge on capability: 8x8 covers Voice calling, Welcome covers Immersive event spaces.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which 8x8 and Welcome actually diverge.

Attributes where 8x8 and Welcome differ
Attribute8x8Welcome
Starting price$29.99/monthOn request
PlatformsWeb, Windows, Macos, Ios, AndroidWeb, IOS, Android
CategoryTelecommunicationsWebinars
Founded19872020

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8

  • Voice calling
  • Video meetings
  • Team messaging
  • Call recording
  • Voicemail
  • Call routing
  • Analytics
  • Microsoft Teams

Only in Welcome

  • Immersive event spaces
  • Networking lounges
  • Breakout sessions
  • Event analytics
  • White-label options
  • HubSpot
  • Okta
  • IOS support

Both cover

  • Salesforce
  • Slack
  • Web support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

8x8

  • Business communicationnot Welcome
  • Customer contactnot Welcome
  • Remote worknot Welcome
  • Continuitynot Welcome

Welcome

  • Virtual Eventsnot 8x8
  • Enterprise Eventsnot 8x8
  • Networkingnot 8x8

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8

  • Listed on UK G-Cloud 14 at £2.65 to £113.40 per user per month for 8x8 Hosted PBX, submitted directly by 8x8 UK Limited

Welcome

  • The Internet Archive's capture of Welcome's homepage on 3 January 2021 confirmed its virtual events platform is sold only via 'Book a demo', with no price figure published, only customer case metrics (an average NPS score of 92 cited for one client).

Pricing, plan by plan

8x8

$29.99/month
  • Pro$29.99/month
    • Calling and meetings
    • Video conferencing
    • Team messaging
  • Enterprise$undefined/month
    • Everything in Pro
    • Advanced analytics
    • Dedicated support

Welcome

On request
  • Professional$999/month
    • Up to 1000 attendees
    • Custom event spaces
    • Basic analytics
  • Business$2499/month
    • Up to 5000 attendees
    • Advanced customization
    • Networking features
  • Enterprise$4999/month
    • Unlimited attendees
    • White-label solution
    • Dedicated support

Which should you pick?

Choose 8x8 if

  • You need voice calling.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want video meetings.

Choose Welcome if

  • You need immersive event spaces.
  • You work on Web, IOS, Android.
  • You also want networking lounges.

Questions people ask

Is 8x8 or Welcome better?
Neither clearly leads. 8x8 starts at $29.99/month and Welcome at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 or Welcome?
8x8 starts at $29.99/month and Welcome at On request.
Does 8x8 or Welcome run on more platforms?
8x8 runs on Web, Windows, Macos, Ios, Android. Welcome runs on Web, IOS, Android.
What is 8x8 best used for?
8x8 is most often used for business communication, customer contact, remote work, continuity. Of those, business communication and customer contact are not what Welcome is typically brought in for.
What can 8x8 do that Welcome cannot?
8x8 covers Voice calling, Video meetings, Team messaging, Call recording. Welcome covers Immersive event spaces, Networking lounges, Breakout sessions, Event analytics. Both handle Salesforce, Slack, Web support, Android support.
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