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Webinars · head to head

Eventbrite vs Welcome

Eventbrite logo

Eventbrite

Webinars

Where event planners thrive

From
Free
Rated
-
Welcome logo

Welcome

Webinars

Enterprise event experience platform for memorable virtual events

From
On request
Rated
-

The short version

  • Only Eventbrite has a free tier, so it costs nothing to try first.
  • Each has a real cost: Eventbrite service fees total 6.59% + $1.79 per ticket (3.7% service + 2.9% payment processing), among the highest in the industry; Welcome the Internet Archive's capture of Welcome's homepage on 3 January 2021 confirmed its virtual events platform is sold only via 'Book a demo', with no price figure published, only customer case metrics (an average NPS score of 92 cited for one client).
  • They diverge on capability: Eventbrite covers Event Discovery, Welcome covers Immersive event spaces.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Eventbrite and Welcome actually diverge.

Attributes where Eventbrite and Welcome differ
AttributeEventbriteWelcome
Starting priceFreeOn request
Pricing modelUnknownsubscription
Free tierYesNo
Founded20062020

Identical on both: platforms (Web, iOS, Android), user rating (Not yet rated), category (Webinars).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Eventbrite

  • Event Discovery
  • Ticketing
  • Event Management
  • Marketing Tools
  • Analytics
  • Virtual Events
  • Mailchimp
  • Zoom

Only in Welcome

  • Immersive event spaces
  • Networking lounges
  • Breakout sessions
  • Event analytics
  • White-label options
  • HubSpot
  • Slack
  • Okta

Both cover

  • Salesforce
  • Android support
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Eventbrite

  • Selling tickets for concerts, festivals and nightlife eventsnot Welcome
  • Running conferences and corporate events with registrationnot Welcome
  • Nonprofit fundraising eventsnot Welcome
  • Reserved seating and timed entry admissionnot Welcome
  • Promoting events through the Eventbrite marketplace and paid adsnot Welcome

Welcome

  • Virtual Eventsnot Eventbrite
  • Enterprise Eventsnot Eventbrite
  • Networkingnot Eventbrite

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Eventbrite

  • Service fees total 6.59% + $1.79 per ticket (3.7% service + 2.9% payment processing), among the highest in the industry
  • Holds 20% of net sales in reserve until event completion and delays payout 3 days after event, creating cash flow problems for organizers
  • Limited event page customization with no white-label option and events must be registered on eventbrite.com domain

Welcome

  • The Internet Archive's capture of Welcome's homepage on 3 January 2021 confirmed its virtual events platform is sold only via 'Book a demo', with no price figure published, only customer case metrics (an average NPS score of 92 cited for one client).

Pricing, plan by plan

Eventbrite

Free
  • FreeFree
    • Unlimited free events
    • No platform fees for free events
  • Pro$15/month
    • Email marketing
    • Custom branding
    • Advanced analytics

Welcome

On request
  • Professional$999/month
    • Up to 1000 attendees
    • Custom event spaces
    • Basic analytics
  • Business$2499/month
    • Up to 5000 attendees
    • Advanced customization
    • Networking features
  • Enterprise$4999/month
    • Unlimited attendees
    • White-label solution
    • Dedicated support

Which should you pick?

Choose Eventbrite if

  • You need event discovery.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want ticketing.

Choose Welcome if

  • You need immersive event spaces.
  • You work on Web, IOS, Android.
  • You also want networking lounges.

Questions people ask

Is Eventbrite or Welcome better?
Neither clearly leads. Eventbrite starts at Free and Welcome at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Eventbrite or Welcome?
Eventbrite has a free tier; the other does not. Paid plans start at Free for Eventbrite and On request for Welcome.
Does Eventbrite or Welcome run on more platforms?
Eventbrite runs on Web, iOS, Android. Welcome runs on Web, IOS, Android.
Can I use Eventbrite for free?
Yes. Eventbrite has a free tier, so you can try it without paying. Welcome starts at On request.
What is Eventbrite best used for?
Eventbrite is most often used for selling tickets for concerts, festivals and nightlife events, running conferences and corporate events with registration, nonprofit fundraising events, reserved seating and timed entry admission. Of those, selling tickets for concerts, festivals and nightlife events and running conferences and corporate events with registration are not what Welcome is typically brought in for.
What can Eventbrite do that Welcome cannot?
Eventbrite covers Event Discovery, Ticketing, Event Management, Marketing Tools. Welcome covers Immersive event spaces, Networking lounges, Breakout sessions, Event analytics. Both handle Salesforce, Android support, Web support.

Answered from the vendors’ own pages

Eventbrite: Is Eventbrite free for hosting free events?

Yes, Eventbrite is completely free for events with free tickets. You can publish unlimited free events with no platform fees, service fees, or payment processing fees. Features like custom branding and advanced analytics are only available on paid plans.

Source
Eventbrite: What are the fees for paid-ticket events in the US?

Eventbrite charges 3.7% plus $1.79 per ticket sold, plus 2.9% payment processing fee per order. Organizers can pass these fees to attendees or absorb them.

Source
Eventbrite: When do I receive payments from ticket sales?

Payouts are sent 3 days after your event ends (or on a custom schedule if you set one), and funds appear in your bank account within 5 business days in the US or 7 days internationally. Eventbrite also holds 20% in reserve until after the event to cover refunds and chargebacks.

Source
Eventbrite: Can I customize branding on my event page?

Customization is limited to basic colors and images. You cannot white-label the event page or remove Eventbrite branding, and all registration flows pass through Eventbrite's domain, not your own.

Source
Eventbrite: Does Eventbrite offer an API for integrations?

Yes, Eventbrite provides an OAuth API for developers to build custom integrations. Full documentation is available on their platform portal with support for app authentication and API keys.

Source
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