Softwr

Telecommunications · head to head

8x8 vs Hootsuite

8x8 logo

8x8

Telecommunications

Enterprise-grade unified communications

From
$29.99/month
Rated
-
Full reviewWebsite
Hootsuite logo

Hootsuite

Marketing

Save time and grow on social media

From
$99/year
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: 8x8 listed on UK G-Cloud 14 at £2.65 to £113.40 per user per month for 8x8 Hosted PBX, submitted directly by 8x8 UK Limited; Hootsuite no free tier available; minimum cost is $99/user/year annually
  • They diverge on capability: 8x8 covers Voice calling, Hootsuite covers Content scheduling.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which 8x8 and Hootsuite actually diverge.

Attributes where 8x8 and Hootsuite differ
Attribute8x8Hootsuite
Starting price$29.99/month$99/year
Pricing modelsubscriptionUnknown
PlatformsWeb, Windows, Macos, Ios, AndroidWeb
CategoryTelecommunicationsMarketing
Founded19872008

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8

  • Voice calling
  • Video meetings
  • Team messaging
  • Call recording
  • Voicemail
  • Call routing
  • Analytics
  • Salesforce

Only in Hootsuite

  • Content scheduling
  • Social inbox
  • Content calendar
  • Analytics & reporting
  • Social listening
  • Team collaboration
  • Approval workflows
  • Bulk scheduling

Both cover

  • SOC2
  • ISO27001

What people use each for

The jobs each tool is most often brought in to do.

8x8

  • Business communicationnot Hootsuite
  • Customer contactnot Hootsuite
  • Remote worknot Hootsuite
  • Continuitynot Hootsuite

Hootsuite

  • Social media schedulingnot 8x8
  • Community managementnot 8x8
  • Social advertisingnot 8x8
  • Analytics & reportingnot 8x8
  • Team collaborationnot 8x8

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8

  • Listed on UK G-Cloud 14 at £2.65 to £113.40 per user per month for 8x8 Hosted PBX, submitted directly by 8x8 UK Limited

Hootsuite

  • No free tier available; minimum cost is $99/user/year annually
  • Monthly billing significantly more expensive than annual (20-30% premium)
  • Advanced data export via SFTP available only to Enterprise tier customers

Pricing, plan by plan

8x8

$29.99/month
  • Pro$29.99/month
    • Calling and meetings
    • Video conferencing
    • Team messaging
  • Enterprise$undefined/month
    • Everything in Pro
    • Advanced analytics
    • Dedicated support

Hootsuite

$99/year

No published plan breakdown. See the Hootsuite review.

Which should you pick?

Choose 8x8 if

  • You need voice calling.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want video meetings.
8x8 review

Choose Hootsuite if

  • You need content scheduling.
  • You also want social inbox.
Hootsuite review

Questions people ask

Is 8x8 or Hootsuite better?
Neither clearly leads. 8x8 starts at $29.99/month and Hootsuite at $99/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 or Hootsuite?
8x8 starts at $29.99/month and Hootsuite at $99/year.
Does 8x8 or Hootsuite run on more platforms?
8x8 runs on Web, Windows, Macos, Ios, Android. Hootsuite runs on Web.
What is 8x8 best used for?
8x8 is most often used for business communication, customer contact, remote work, continuity. Of those, business communication and customer contact are not what Hootsuite is typically brought in for.
What can 8x8 do that Hootsuite cannot?
8x8 covers Voice calling, Video meetings, Team messaging, Call recording. Hootsuite covers Content scheduling, Social inbox, Content calendar, Analytics & reporting. Both handle SOC2, ISO27001.

Answered from the vendors’ own pages

Hootsuite: What is Hootsuite's pricing structure?

Hootsuite offers four annual plans: Standard at $99/user/year, Professional at $199/user/year, Advanced at $399/user/year, and Enterprise with custom pricing. Monthly billing is available at 20-30% higher cost.

Source
Hootsuite: Does Hootsuite offer a free tier?

No. Hootsuite does not offer a free tier or freemium plan. A 30-day trial is available, and skipping the trial provides 25% off annual plans.

Source
Hootsuite: How many integrations does Hootsuite support?

Hootsuite advertises support for over 100 integrations, claiming more than any other social media management platform.

Source
Hootsuite: Can users export their data from Hootsuite?

Yes. Hootsuite offers Advanced Analytics data export as CSV files to SFTP folders for Enterprise users, with daily exports and 90-day retention. Standard and Professional plans have more limited export capabilities.

Source
Hootsuite: Does Hootsuite offer API access?

Yes. Hootsuite provides a REST API for building custom applications and integrations, though API capabilities vary by plan level.

Source
Hootsuite: Does Hootsuite offer self-hosted or on-premise deployment?

No. Hootsuite is a cloud-based SaaS platform only. There is no self-hosted or on-premise deployment option available.

Source
Share

Related pages

More on 8x8

More on Hootsuite

Keep looking

Other head to heads