Redeamvs
Bokun
Bokun: If you want channel distribution bundled with a booking engine on published pricing
Redeam
Channel management and ticket redemption connecting attractions to resellers
As of 31 August 2026, Redeam's pricing is not published; the vendor quotes on request. Middleware that connects attraction and tour operators to OTAs and offline resellers, and validates the tickets those resellers issue. Softwr lists it under Travel. Redeam is available on Web, API.
Overview
What Redeam does
Redeam is a connectivity and reconciliation platform for tours, activities and attractions, based in Boulder, Colorado. It connects an operator reservation system to online travel agencies, wholesalers, tour desks and offline resellers, keeps availability and rates in sync across them, and handles ticket validation and redemption at the gate so a voucher issued by any channel can be scanned and reconciled. What distinguishes it from an operator booking platform is that it does not try to be your storefront. Redeam solves the reseller side of the business: the operator with fifteen distribution partners, several of them offline agencies issuing paper vouchers, who currently reconciles all of it by spreadsheet and only finds out about a discrepancy at invoice time. The redemption and reporting layer is the point, because it turns partner sales from a monthly reconciliation exercise into a live record. Buyers are attractions, larger tour operators and destination businesses with meaningful third-party distribution, in North America, Europe and the Middle East. Pricing is not published; expect quoting by transaction volume or connection count. The trade-off is that a small operator selling mainly direct with two OTA connections has no problem here worth paying to solve, and would be better served by the channel manager already inside their booking platform.
What people use it for
- An attraction with fifteen reseller partners including offline tour desks that reconciles voucher sales by spreadsheet every month
- A destination operator wanting one integration to reach many OTAs rather than building each connection separately
- A gate operation needing to scan and validate vouchers issued by any channel without knowing in advance which one
- A business chasing revenue leakage from vouchers redeemed but never invoiced to the reselling partner
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Redeam.
- Pricing is not published, so budgeting requires a sales process and there is no way to sanity check the quote against a market rate.
- It is not a booking engine, so you still pay for a reservation system alongside it and Redeam is an additional line rather than a replacement.
- The value is proportional to the number of reseller relationships you have, so an operator with two OTA connections gains nothing over the channel manager in their existing platform.
- Onboarding involves integrating both your reservation system and each partner, which is a project with dependencies on third parties you do not control.
- The vendor is small relative to the OTAs it connects to, which means limited leverage when a major channel changes its API and connections need rework.
Cross-shopped
What people choose instead of Redeam
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- RedeamvsFareHarbor
FareHarbor: If you need a full operator booking platform and your reseller count is small
- RedeamvsSiteMinder
SiteMinder: If your distribution problem is accommodation inventory rather than experiences
Pricing
What Redeam costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Redeam
On request
- Reseller channel management
- Ticket validation and redemption
- Reconciliation reporting across partners
- Distribution API
- Quoted by transaction volume or connection count
Capabilities
Features
Reseller connectivity
Two-way connections to OTAs, wholesalers and offline agents from one integration
Ticket redemption
Validation and scanning of vouchers issued by any connected channel at the point of entry
Reconciliation reporting
Live record of what each partner sold and redeemed, replacing invoice-time discovery
Rate and availability sync
Inventory kept consistent across all connected reseller channels
Distribution API
Single API for operators and resellers rather than one integration per partner
Offline channel support
Paper and pre-issued voucher handling for tour desks and agencies
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
Is Redeam a booking system?
No. It is connectivity, redemption and reconciliation between your reservation system and your resellers.
What does it cost?
Not published. Expect quoting by transaction volume or number of connections.
Do I still need a booking platform?
Yes. Redeam sits alongside FareHarbor, Bokun or your own system rather than replacing it.
Does it handle offline resellers?
Yes, including pre-issued and paper vouchers from tour desks and agencies, which is the main reason operators buy it.
Keep looking
Where to go from Redeam
- Redeam alternativesEvery product people weigh against it
- Redeam pricingPlans, floors and what the tiers exclude
- Redeam badgesWhich rules it meets, and the figure behind each
- All Travel softwareThe full category
- Best Travel softwareThe shortlist, and how it was cut
Best Travel software for
Compare Redeam with
- FareHarbor
- Bokun
- SiteMinder
- TicketingHub
- Rezdy
- Sirvoy
- Regiondo
- Lodgify
- Tokeet
- Uplisting
- Beds24
- RoomRaccoon
- Sabre Red 360
- Skyscanner
- Stayntouch
- Apaleo
- TicketingHub
- Beds24
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Softwr does not host reviews and shows no star rating for Redeam, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
More on Redeam
Redeam alternatives
What people switch to, and what they give up
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Every tier, and where the cost actually lands
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