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Government · head to head

CentralSquare Asset Management vs SeeClickFix

CentralSquare Asset Management logo

CentralSquare Asset Management

Government

Public sector enterprise asset management, sold for years as Lucity

From
On request
Rated
-
Full reviewWebsite
SeeClickFix logo

SeeClickFix

Government

311 Citizen Request Management

From
$300/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: CentralSquare Asset Management the Lucity name is now only a suffix on a CentralSquare product, so long-standing customers should confirm which capabilities carry forward under the current release rather than assuming continuity from the Lucity they know.; SeeClickFix now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published
  • They diverge on capability: CentralSquare Asset Management covers Esri ArcGIS integration, SeeClickFix covers Issue Reporting.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which CentralSquare Asset Management and SeeClickFix actually diverge.

Attributes where CentralSquare Asset Management and SeeClickFix differ
AttributeCentralSquare Asset ManagementSeeClickFix
Starting priceOn request$300/month
Pricing modelquotesubscription
PlatformsWeb, iOS, Android, Cloud, On-premiseWeb, Ios, Android
FoundedUnknown2008

Identical on both: free tier (No), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CentralSquare Asset Management

  • Esri ArcGIS integration
  • Public works asset breadth
  • Citizen request intake
  • Condition assessment
  • Inspections
  • Suite integration

Only in SeeClickFix

  • Issue Reporting
  • Work Order Management
  • GIS Integration
  • Performance Analytics
  • Mobile Field App
  • Esri ArcGIS
  • CityWorks
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

CentralSquare Asset Management

  • A city consolidating streets, water, parks and facilities maintenance into one asset register instead of four departmental spreadsheetsnot SeeClickFix
  • A county needing auditable stormwater and backflow inspection records for a regulatory programmenot SeeClickFix
  • A public works department wanting citizen-reported potholes and blocked drains to become work orders without manual re-keyingnot SeeClickFix
  • A municipality already running CentralSquare finance that wants asset and work costs to land in the general ledger without an integration projectnot SeeClickFix

SeeClickFix

  • Citizen Servicesnot CentralSquare Asset Management
  • Records Managementnot CentralSquare Asset Management
  • Public Safetynot CentralSquare Asset Management
  • Civic Engagementnot CentralSquare Asset Management

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CentralSquare Asset Management

  • The Lucity name is now only a suffix on a CentralSquare product, so long-standing customers should confirm which capabilities carry forward under the current release rather than assuming continuity from the Lucity they know.
  • CentralSquare is private-equity owned and grew by acquisition, so asset management competes for development attention against public safety and finance products with larger revenue, and its roadmap is not independently controlled.
  • Pricing is unpublished and quoted per municipality, and asset management is often presented alongside other suite modules, so a department must work to get a clean, unbundled number it can defend at council.
  • Esri ArcGIS is effectively a prerequisite for the spatial capability that makes the product worth buying, and that licence is a separate cost the software quote will not include.
  • It is North America focused, aligned to United States municipal practice, funding structures and regulatory programmes, which limits its fit for local authorities elsewhere.

SeeClickFix

  • Now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published

Pricing, plan by plan

CentralSquare Asset Management

On request
  • CentralSquare Asset Management$undefined/year
    • Subscription or on-premise licensing, quoted per municipality
    • Priced on population, module selection and user counts
    • Esri ArcGIS licensing purchased separately

SeeClickFix

$300/month
  • Pro$300/month
    • 311 Management
    • Work Order Tracking
    • Analytics

Which should you pick?

Choose CentralSquare Asset Management if

  • You need esri arcgis integration.
  • You work on Web, iOS, Android, Cloud, On-premise.
  • You also want public works asset breadth.
CentralSquare Asset Management review

Choose SeeClickFix if

  • You need issue reporting.
  • You work on Web, Ios, Android.
  • You also want work order management.
SeeClickFix review

Questions people ask

Is CentralSquare Asset Management or SeeClickFix better?
Neither clearly leads. CentralSquare Asset Management starts at On request and SeeClickFix at $300/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CentralSquare Asset Management or SeeClickFix?
CentralSquare Asset Management starts at On request and SeeClickFix at $300/month.
Does CentralSquare Asset Management or SeeClickFix run on more platforms?
CentralSquare Asset Management runs on Web, iOS, Android, Cloud, On-premise. SeeClickFix runs on Web, Ios, Android.
What is CentralSquare Asset Management best used for?
CentralSquare Asset Management is most often used for a city consolidating streets, water, parks and facilities maintenance into one asset register instead of four departmental spreadsheets, a county needing auditable stormwater and backflow inspection records for a regulatory programme, a public works department wanting citizen-reported potholes and blocked drains to become work orders without manual re-keying, a municipality already running centralsquare finance that wants asset and work costs to land in the general ledger without an integration project. Of those, a city consolidating streets, water, parks and facilities maintenance into one asset register instead of four departmental spreadsheets and a county needing auditable stormwater and backflow inspection records for a regulatory programme are not what SeeClickFix is typically brought in for.
What can CentralSquare Asset Management do that SeeClickFix cannot?
CentralSquare Asset Management covers Esri ArcGIS integration, Public works asset breadth, Citizen request intake, Condition assessment. SeeClickFix covers Issue Reporting, Work Order Management, GIS Integration, Performance Analytics.

Answered from the vendors’ own pages

CentralSquare Asset Management: Can I still buy Lucity?

Not under that name alone. It is sold as CentralSquare Asset Management powered by Lucity, and quotes and contracts will use the CentralSquare name.

CentralSquare Asset Management: Do I need Esri?

In practice yes. The spatial asset handling that distinguishes the product depends on ArcGIS, licensed separately from Esri.

CentralSquare Asset Management: Is it cloud only?

No. Both hosted subscription and on-premise deployment are available, which matters for municipalities with data residency or network policy constraints.

CentralSquare Asset Management: Is pricing published?

No. It is quoted per municipality based on population, modules and users, usually through a public procurement process.

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