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Travel · head to head

Redeam vs Smoobu

Redeam logo

Redeam

Travel

Channel management and ticket redemption connecting attractions to resellers

From
On request
Rated
-
Full reviewWebsite
Smoobu logo

Smoobu

Travel

All-in-one channel manager and PMS for hosts with a handful of holiday rentals

From
€29/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Redeam pricing is not published, so budgeting requires a sales process and there is no way to sanity check the quote against a market rate.; Smoobu the Flex plan carries a 0.9% fee on every booking, which on an apartment turning over €40,000 a year costs more than the entire annual subscription saving, and the pricing page presents Flex as the cheaper option.
  • They diverge on capability: Redeam covers Reseller connectivity, Smoobu covers Channel manager.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Redeam and Smoobu actually diverge.

Attributes where Redeam and Smoobu differ
AttributeRedeamSmoobu
Starting priceOn request€29/month
Pricing modelquotePer unit per month
PlatformsWeb, APIWeb, iOS, Android

Identical on both: free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Redeam

  • Reseller connectivity
  • Ticket redemption
  • Reconciliation reporting
  • Rate and availability sync
  • Distribution API
  • Offline channel support

Only in Smoobu

  • Channel manager
  • Website builder
  • Guest messaging
  • Unified calendar
  • Invoicing and e-invoicing
  • Mobile apps

What people use each for

The jobs each tool is most often brought in to do.

Redeam

  • An attraction with fifteen reseller partners including offline tour desks that reconciles voucher sales by spreadsheet every monthnot Smoobu
  • A destination operator wanting one integration to reach many OTAs rather than building each connection separatelynot Smoobu
  • A gate operation needing to scan and validate vouchers issued by any channel without knowing in advance which onenot Smoobu
  • A business chasing revenue leakage from vouchers redeemed but never invoiced to the reselling partnernot Smoobu

Smoobu

  • A host with three apartments in Berlin who needs Airbnb and Booking.com calendars kept in sync and wants a direct booking site to cut OTA commissionnot Redeam
  • An owner wanting automated check-in instructions and pre-arrival messages sent per channel without logging into each extranetnot Redeam
  • A small manager who needs guest invoices that meet German documentation requirements without adding a separate accounting toolnot Redeam
  • A host testing dynamic pricing through the bundled trial before deciding whether to subscribe to PriceLabs separatelynot Redeam

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Redeam

  • Pricing is not published, so budgeting requires a sales process and there is no way to sanity check the quote against a market rate.
  • It is not a booking engine, so you still pay for a reservation system alongside it and Redeam is an additional line rather than a replacement.
  • The value is proportional to the number of reseller relationships you have, so an operator with two OTA connections gains nothing over the channel manager in their existing platform.
  • Onboarding involves integrating both your reservation system and each partner, which is a project with dependencies on third parties you do not control.
  • The vendor is small relative to the OTAs it connects to, which means limited leverage when a major channel changes its API and connections need rework.

Smoobu

  • The Flex plan carries a 0.9% fee on every booking, which on an apartment turning over €40,000 a year costs more than the entire annual subscription saving, and the pricing page presents Flex as the cheaper option.
  • Pricing is per unit, so a ten unit portfolio pays roughly €31.50 plus nine additional units at about €9.60, and the headline monthly figure covers a single apartment only.
  • Write access is charged per account beyond the included seats, so a cleaner, a co-host and an owner all needing to edit bookings turn into a recurring per seat cost.
  • There is no trust accounting or owner statement generation, so anyone managing units on behalf of third-party owners has to build payout reporting outside the system.
  • Housekeeping and maintenance dispatch is minimal compared with manager-grade platforms, so cleaning coordination happens in WhatsApp or a separate tool once you are past a few units.

Pricing, plan by plan

Redeam

On request
  • Redeam$undefined/year
    • Reseller channel management
    • Ticket validation and redemption
    • Reconciliation reporting across partners

Smoobu

€29/month
  • Professional Flex$29/month
    • One unit included
    • 0.9% fee on every booking
    • Channel manager, website builder, messaging
  • Professional Prepaid$31.5/month
    • One unit included
    • No booking fee
    • Website builder, invoicing, chatbot, API access
  • Teams Pro+$49.5/month
    • Everything in Prepaid
    • E-invoicing
    • Two write-access accounts, extra accounts from about €12 each

Which should you pick?

Choose Redeam if

  • You need reseller connectivity.
  • You work on Web, API.
  • You also want ticket redemption.
Redeam review

Choose Smoobu if

  • You need channel manager.
  • You work on Web, iOS, Android.
  • You also want website builder.
Smoobu review

Questions people ask

Is Redeam or Smoobu better?
Neither clearly leads. Redeam starts at On request and Smoobu at €29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Redeam or Smoobu?
Redeam starts at On request and Smoobu at €29/month.
Does Redeam or Smoobu run on more platforms?
Redeam runs on Web, API. Smoobu runs on Web, iOS, Android.
What is Redeam best used for?
Redeam is most often used for an attraction with fifteen reseller partners including offline tour desks that reconciles voucher sales by spreadsheet every month, a destination operator wanting one integration to reach many otas rather than building each connection separately, a gate operation needing to scan and validate vouchers issued by any channel without knowing in advance which one, a business chasing revenue leakage from vouchers redeemed but never invoiced to the reselling partner. Of those, an attraction with fifteen reseller partners including offline tour desks that reconciles voucher sales by spreadsheet every month and a destination operator wanting one integration to reach many otas rather than building each connection separately are not what Smoobu is typically brought in for.
What can Redeam do that Smoobu cannot?
Redeam covers Reseller connectivity, Ticket redemption, Reconciliation reporting, Rate and availability sync. Smoobu covers Channel manager, Website builder, Guest messaging, Unified calendar.

Answered from the vendors’ own pages

Redeam: Is Redeam a booking system?

No. It is connectivity, redemption and reconciliation between your reservation system and your resellers.

Smoobu: Which plan is actually cheaper, Flex or Prepaid?

Prepaid, for almost anyone with real occupancy. The 0.9% booking fee on Flex exceeds the subscription difference once annual revenue passes a few thousand euros.

Redeam: What does it cost?

Not published. Expect quoting by transaction volume or number of connections.

Smoobu: How many properties does the entry price cover?

One. Every additional unit adds roughly €9.60 per month.

Redeam: Do I still need a booking platform?

Yes. Redeam sits alongside FareHarbor, Bokun or your own system rather than replacing it.

Smoobu: Does it include dynamic pricing?

Only two months free on the Teams tier. Ongoing dynamic pricing means subscribing to PriceLabs or similar.

Redeam: Does it handle offline resellers?

Yes, including pre-issued and paper vouchers from tour desks and agencies, which is the main reason operators buy it.

Smoobu: Is there a contract?

Billing is monthly, yearly or two-yearly, with 30 days notice required to cancel; longer terms buy 10% or 20% off.

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