Softwr
IDENTIFIX logo

IDENTIFIX

Fix it the first time

Visit IDENTIFIX

Overview

What IDENTIFIX does

IDENTIFIX provides automotive diagnostic and repair information solutions featuring Direct-Hit, an OEM and real-world repair database used by professional technicians. It offers confirmed fixes from actual repairs, OEM service information, and diagnostic hotline support.

What people use it for

  • Automotive repair shops looking up verified repair fixes and diagnostic data for specific vehicles

Related searches

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about IDENTIFIX.

  • Promotional monthly pricing reverts after 2 months: Pro Academy rises from $278/mo to $298/mo and Pro rises from $268/mo to $288/mo
  • DIY plan at $29.99/mo limits database access to a single vehicle only, versus full vehicle database on Academy and Pro plans
  • Technician training and certification prep are excluded from the Pro plan and included only on the pricier Academy plan

Cross-shopped

What people choose instead of IDENTIFIX

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Pricing

What IDENTIFIX costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Direct-Hit

$99 /mo

  • Confirmed fixes
  • OEM information
  • Wiring diagrams
  • TSBs
  • Component tests

Direct-Hit Pro

$159 /mo

  • Everything in Direct-Hit
  • Hotline calls
  • Expert assistance
  • Priority support
  • Training resources

Shop Plus

$249 /mo

  • Everything in Pro
  • Multiple users
  • Shop management
  • Analytics
  • Team training

Capabilities

Features

  • Direct-Hit database

    Direct-Hit database capability

  • Confirmed fixes

    Confirmed fixes capability

  • OEM repair info

    OEM repair info capability

  • Wiring diagrams

    Wiring diagrams capability

  • TSB access

    TSB access capability

  • Component locators

    Component locators capability

  • Hotline support

    Hotline support capability

  • Training videos

    Training videos capability

  • Shop management

    Integration with Shop management

  • Parts ordering

    Integration with Parts ordering

  • Scan tools

    Integration with Scan tools

  • Estimating software

    Integration with Estimating software

Behind it

Who makes IDENTIFIX

Company
IDENTIFIX (Solera)
Based in
Minneapolis, MN
ShareXLinkedInRedditWhatsAppEmail

Keep looking

Where to go from IDENTIFIX

Best Automotive software for

Compare IDENTIFIX with

Other Automotive software

Softwr does not host reviews and shows no star rating for IDENTIFIX, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

More on IDENTIFIX