IDENTIFIXvs
Carfax
Carfax: Vehicle history reports and information
IDENTIFIX
Fix it the first time
As of 30 August 2026, IDENTIFIX starts at $99/month. IDENTIFIX provides automotive diagnostic and repair information solutions featuring Direct-Hit, an OEM and real-world repair database used by professional techn. Softwr lists it under Automotive. IDENTIFIX is made by IDENTIFIX (Solera), launched in 1987, available on Web, Windows, macOS, iOS.
Overview
What IDENTIFIX does
IDENTIFIX provides automotive diagnostic and repair information solutions featuring Direct-Hit, an OEM and real-world repair database used by professional technicians. It offers confirmed fixes from actual repairs, OEM service information, and diagnostic hotline support.
What people use it for
- Automotive repair shops looking up verified repair fixes and diagnostic data for specific vehicles
Related searches
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about IDENTIFIX.
- Promotional monthly pricing reverts after 2 months: Pro Academy rises from $278/mo to $298/mo and Pro rises from $268/mo to $288/mo
- DIY plan at $29.99/mo limits database access to a single vehicle only, versus full vehicle database on Academy and Pro plans
- Technician training and certification prep are excluded from the Pro plan and included only on the pricier Academy plan
Cross-shopped
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Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
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- IDENTIFIXvsAutoCheck
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Pricing
What IDENTIFIX costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Direct-Hit
$99 /mo
- Confirmed fixes
- OEM information
- Wiring diagrams
- TSBs
- Component tests
Direct-Hit Pro
$159 /mo
- Everything in Direct-Hit
- Hotline calls
- Expert assistance
- Priority support
- Training resources
Shop Plus
$249 /mo
- Everything in Pro
- Multiple users
- Shop management
- Analytics
- Team training
Capabilities
Features
Direct-Hit database
Confirmed fixes
OEM repair info
Wiring diagrams
TSB access
Component locators
Hotline support
Training videos
Shop management
Integration with Shop management
Parts ordering
Integration with Parts ordering
Scan tools
Integration with Scan tools
Estimating software
Integration with Estimating software
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
What Identifix products are available?
Identifix offers Direct-Hit Pro Academy (professional diagnostic tool with training), Direct-Hit Pro (professional software with 3M+ confirmed fixes), Direct-Hit DIY (described as monthly, low-cost option), Direct-Hit Mobile (mobile access), ShopCentral (cloud shop management), Direct-Help (1-on-1 support), and marketing services.
SourceDoes Identifix have a budget-friendly option?
Yes, Direct-Hit DIY is described as a monthly, low-cost option for individual vehicle owners. Exact pricing requires visiting the store or contacting their sales team.
SourceBehind it
Who makes IDENTIFIX
- Company
- IDENTIFIX (Solera)
- Based in
- Minneapolis, MN
Keep looking
Where to go from IDENTIFIX
- IDENTIFIX alternativesEvery product people weigh against it
- IDENTIFIX pricingPlans, floors and what the tiers exclude
- IDENTIFIX badgesWhich rules it meets, and the figure behind each
- All Automotive softwareThe full category
- Best Automotive softwareThe shortlist, and how it was cut
Best Automotive software for
Compare IDENTIFIX with
- AutoCheck
- Carfax
- Edmunds
- CDK Global
- AllData
- Mitchell 1
- Autel MaxiSys
- Launch X431
- Black Book
- KBB
- Carvana
- NADA Guides
- Audatex
- AutoFluent
- AutoiPacket
- AutoTrader
- AutoVitals
- Autel MaxiSys
Other Automotive software
Softwr does not host reviews and shows no star rating for IDENTIFIX, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
More on IDENTIFIX
IDENTIFIX alternatives
What people switch to, and what they give up
IDENTIFIX pricing
Every tier, and where the cost actually lands
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