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Cars.com

Your trusted automotive marketplace

Overview

What Cars.com does

Cars.com is one of the largest and most-visited automotive marketplaces in the US, connecting car buyers with millions of vehicles from dealerships and private sellers.

What people use it for

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Cars.com.

  • Cars.com charges shoppers nothing; it is a free listings site monetised via dealer advertising, per the 31 Dec 2020 archive capture

Cross-shopped

What people choose instead of Cars.com

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Pricing

What Cars.com costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Basic

$299 /mo

  • Vehicle listings
  • Marketplace visibility
  • Basic lead management
  • Photo upload
  • Monthly reports

Standard

$699 /mo

  • Everything in Basic
  • Advanced lead tools
  • CRM integration
  • Video and 360 views
  • Enhanced profile

Premium

$1,199 /mo

  • Everything in Standard
  • Priority placement
  • Marketing support
  • Dedicated account manager
  • API access

Capabilities

Features

  • Vehicle listing

    Vehicle listing capability

  • Marketplace access

    Marketplace access capability

  • Lead generation

    Lead generation capability

  • Dealer profile

    Dealer profile capability

  • Performance tracking

    Performance tracking capability

  • Mobile responsive

    Mobile responsive capability

  • Photo and video gallery

    Photo and video gallery capability

  • Consumer research tools

    Consumer research tools capability

  • CRM systems

    Integration with CRM systems

  • DMS platforms

    Integration with DMS platforms

  • Email marketing

    Integration with Email marketing

  • Lead scoring

    Integration with Lead scoring

Behind it

Who makes Cars.com

Company
Cars.com Inc.
Based in
Chicago, IL

Keep looking

Where to go from Cars.com

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Compare Cars.com with

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Softwr does not host reviews and shows no star rating for Cars.com, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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