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Microsoft Dynamics 365 vs Monday Sales CRM

Microsoft Dynamics 365 logo

Microsoft Dynamics 365

Software

AI-powered business applications for intelligent enterprise

From
$50/month
Rated
-
Full reviewWebsite
Monday Sales CRM logo

Monday Sales CRM

Software

Sales management and CRM platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Microsoft Dynamics 365 business Central Essentials is $80 per user per month and Premium is $110 per user per month, both requiring annual billing to get that rate; Monday Sales CRM every CRM plan carries a 3 seat minimum, so a solo user or a pair still pay for three
  • They diverge on capability: Microsoft Dynamics 365 covers Financial management, Monday Sales CRM covers Deal management.

Where they differ

Only the attributes on which Microsoft Dynamics 365 and Monday Sales CRM actually diverge.

Attributes where Microsoft Dynamics 365 and Monday Sales CRM differ
AttributeMicrosoft Dynamics 365Monday Sales CRM
Starting price$50/monthOn request
PlatformsCloud, Web, MobileWeb, Mobile iOS, Mobile Android
Founded19752012

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Microsoft Dynamics 365

  • Financial management
  • Supply chain
  • Manufacturing
  • Project operations
  • Customer service
  • Microsoft 365
  • Power BI
  • Power Apps

Only in Monday Sales CRM

  • Deal management
  • Lead tracking
  • Pipeline
  • Automations
  • Reporting
  • Slack
  • Zapier
  • Google Drive

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Microsoft Dynamics 365

  • Mid-market ERP and CRM suite licensed per named user across separate app modulesnot Monday Sales CRM

Monday Sales CRM

  • Sales pipeline and contact management on the monday platformnot Microsoft Dynamics 365
  • Tracking deals and automating sales follow upnot Microsoft Dynamics 365

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Microsoft Dynamics 365

  • Business Central Essentials is $80 per user per month and Premium is $110 per user per month, both requiring annual billing to get that rate
  • Sales Order Agent and Payables Agent features require separately purchased Copilot Credits on top of the per-user license
  • Agent features additionally require a linked Azure subscription

Monday Sales CRM

  • Every CRM plan carries a 3 seat minimum, so a solo user or a pair still pay for three
  • Automation actions are metered monthly, at 250 on Standard against 25,000 on Pro, a hundredfold gap between adjacent tiers
  • The CRM is priced above the general Work Management product at the same tier, at 12 EUR against 9 EUR per seat on Basic
  • Published rates require annual billing, with monthly costing more
  • The Ultimate tier is custom priced

Pricing, plan by plan

Microsoft Dynamics 365

$50/month
  • Finance$135/month
    • Financial management
    • Accounting
    • Budgeting
  • Supply Chain Management$165/month
    • Supply chain planning
    • Inventory management
    • Demand forecasting

Monday Sales CRM

On request
  • Sales$15/month
    • Up to 5 users
    • Sales features
    • Automations
  • Sales+$35/month
    • Unlimited users
    • Advanced features
    • API access

Which should you pick?

Choose Microsoft Dynamics 365 if

  • You need financial management.
  • You work on Cloud, Web, Mobile.
  • You also want supply chain.
Microsoft Dynamics 365 review

Choose Monday Sales CRM if

  • You need deal management.
  • You work on Web, Mobile iOS, Mobile Android.
  • You also want lead tracking.
Monday Sales CRM review

Questions people ask

Is Microsoft Dynamics 365 or Monday Sales CRM better?
Neither clearly leads. Microsoft Dynamics 365 starts at $50/month and Monday Sales CRM at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Microsoft Dynamics 365 or Monday Sales CRM?
Microsoft Dynamics 365 starts at $50/month and Monday Sales CRM at On request.
Does Microsoft Dynamics 365 or Monday Sales CRM run on more platforms?
Microsoft Dynamics 365 runs on Cloud, Web, Mobile. Monday Sales CRM runs on Web, Mobile iOS, Mobile Android.
What is Microsoft Dynamics 365 best used for?
Microsoft Dynamics 365 is most often used for mid-market erp and crm suite licensed per named user across separate app modules. Of those, mid-market erp and crm suite licensed per named user across separate app modules is not what Monday Sales CRM is typically brought in for.
What can Microsoft Dynamics 365 do that Monday Sales CRM cannot?
Microsoft Dynamics 365 covers Financial management, Supply chain, Manufacturing, Project operations. Monday Sales CRM covers Deal management, Lead tracking, Pipeline, Automations. Both handle Web support.
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Related pages

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