Softwr

Food & Restaurant · head to head

ChowNow vs DoorDash

ChowNow logo

ChowNow

Food & Restaurant

Commission-free online ordering

From
$249/month
Rated
-
Full reviewWebsite
DoorDash logo

DoorDash

Food & Restaurant

Food delivery marketplace for restaurants

From
$15/order
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: ChowNow limited website customization with only pre-built Squarespace templates available; DoorDash commission rates reach 30% on Premier plan, limiting restaurant profitability
  • They diverge on capability: ChowNow covers Branded ordering, DoorDash covers Delivery logistics.

Where they differ

Only the attributes on which ChowNow and DoorDash actually diverge.

Attributes where ChowNow and DoorDash differ
AttributeChowNowDoorDash
Starting price$249/month$15/order
Pricing modelUnknowntransaction
Founded20102013

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Food & Restaurant).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ChowNow

  • Branded ordering
  • Website integration
  • Mobile app
  • Customer database
  • Delivery integration
  • DoorDash Drive
  • Google
  • Facebook

Only in DoorDash

  • Delivery logistics
  • Order management
  • Customer reach
  • Analytics
  • Menu management
  • Toast
  • Square
  • Clover

Both cover

  • Marketing tools
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

ChowNow

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

DoorDash

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Both are used for point of sale, order management, inventory control, staff scheduling, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ChowNow

  • Limited website customization with only pre-built Squarespace templates available
  • No multi-language support, limiting service to non-English speaking customer bases
  • Multi-location management requires separate dashboard for each location
  • Delivery reliability issues with reported order delays and non-arrivals
  • Limited customer support responsiveness with long phone wait times

DoorDash

  • Commission rates reach 30% on Premier plan, limiting restaurant profitability
  • Algorithm-driven order routing can disadvantage restaurants without premium plans
  • Limited control over delivery logistics and delivery time estimates

Pricing, plan by plan

ChowNow

$249/month
  • Launch$249/month
    • Commission-free ordering
    • Website and mobile app
    • Basic POS integrations
  • Grow$349/month
    • All Launch features
    • Advanced marketing tools
    • Email and SMS campaigns
  • Elevate$449/month
    • All Grow features
    • Advanced reporting
    • Priority support

DoorDash

$15/order
  • Basic$15/percent
    • Delivery
    • Pickup
    • Lower visibility
  • Plus$25/percent
    • DashPass visibility
    • Marketing
  • Premier$30/percent
    • Highest visibility
    • Premium support

Which should you pick?

Choose ChowNow if

  • You need branded ordering.
  • You work on Web, iOS, Android.
  • You also want website integration.
ChowNow review

Choose DoorDash if

  • You need delivery logistics.
  • You work on Web, iOS, Android.
  • You also want order management.
DoorDash review

Questions people ask

Is ChowNow or DoorDash better?
Neither clearly leads. ChowNow starts at $249/month and DoorDash at $15/order, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ChowNow or DoorDash?
ChowNow starts at $249/month and DoorDash at $15/order.
Does ChowNow or DoorDash run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is ChowNow best used for?
ChowNow is most often used for point of sale, order management, inventory control, staff scheduling.
What can ChowNow do that DoorDash cannot?
ChowNow covers Branded ordering, Website integration, Mobile app, Customer database. DoorDash covers Delivery logistics, Order management, Customer reach, Analytics. Both handle Marketing tools, Web support, Ios support, Android support.

Answered from the vendors’ own pages

ChowNow: Is ChowNow truly commission-free?

Yes, ChowNow charges no commission on orders placed through your website, app, or marketplace channels. However, you pay a monthly subscription ($249-$449), payment processing fees (2.95% plus $0.29 per transaction), and optional delivery fees ($7.98 per order with Flex Delivery).

Source
DoorDash: What commission rates does DoorDash charge restaurants?

DoorDash offers three plans with commission rates: Basic at 15%, Plus for DashPass customers, and Premier at 30%. Pickup orders carry 6% commission across all plans.

Source
ChowNow: Does ChowNow integrate with my POS system?

Yes. ChowNow integrates with over 45 POS systems including Toast, Square, Clover, and Revel. Orders are automatically synced to your POS and kitchen printers without manual entry.

Source
DoorDash: Does DoorDash charge activation fees?

No, DoorDash offers $0 activation fees for all restaurants joining their delivery platform.

Source
ChowNow: Can I use ChowNow with delivery platforms like DoorDash and Uber Eats?

ChowNow handles direct orders but also supports order aggregation from third-party delivery platforms including DoorDash, UberEats, and Grubhub through integrations.

Source
DoorDash: What is DashPass?

DashPass is DoorDash's customer subscription service that provides discounted delivery fees, reduced service fees, and exclusive deals for subscribers.

Source
ChowNow: How much does ChowNow cost?

ChowNow plans start at $249/month (Launch), $349/month (Grow), and $449/month (Elevate) when billed monthly. Annual billing saves 8-9%. Additional fees include payment processing (2.95% plus $0.29 per transaction), setup fees ($119-$499), and optional delivery charges.

Source
ChowNow: What platforms are supported by ChowNow?

ChowNow is available on web, iOS, and Android. Restaurants get a website ordering interface and can offer a branded mobile app. Customers discover restaurants through Google Maps, Apple Maps, Yelp, and the ChowNow Marketplace.

Source
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on ChowNow

More on DoorDash

Keep looking

Other head to heads