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Travel · head to head

Amadeus Selling Platform Connect vs Bokun

Amadeus Selling Platform Connect logo

Amadeus Selling Platform Connect

Travel

Browser based agent booking desktop on the Amadeus GDS

From
On request
Rated
-
Full reviewWebsite
Bokun logo

Bokun

Travel

Tour and activity booking platform tied to Viator distribution, from free to $499 a month

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Bokun has a free tier, so it costs nothing to try first.
  • Each has a real cost: Amadeus Selling Platform Connect the desktop is inseparable from the Amadeus GDS agreement, so the software cannot be evaluated or bought on its own merits and switching means changing content supplier, incentive income and consultant training at once.; Bokun viator bookings are exempt from the booking fee while your own direct bookings are not, so the pricing structure rewards selling through the parent marketplace rather than through your own site.
  • They diverge on capability: Amadeus Selling Platform Connect covers Graphical PNR management, Bokun covers Channel manager.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Amadeus Selling Platform Connect and Bokun actually diverge.

Attributes where Amadeus Selling Platform Connect and Bokun differ
AttributeAmadeus Selling Platform ConnectBokun
Starting priceOn requestFree
Pricing modelquotePer month plus a booking fee
Free tierNoYes
PlatformsWebWeb, iOS, Android

Identical on both: user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Amadeus Selling Platform Connect

  • Graphical PNR management
  • Cryptic command line
  • Air availability and fare display
  • NDC content
  • Hotel and car booking
  • Ticketing and revalidation
  • Queues and office profiles
  • Smart Keys and scripting

Only in Bokun

  • Channel manager
  • Booking widgets
  • Marketplace
  • Product and availability setup
  • Offline bookings
  • Vouchers and redemption

What people use each for

The jobs each tool is most often brought in to do.

Amadeus Selling Platform Connect

  • A travel management company servicing complex multi sector corporate itineraries that need manual reissue and split ticketingnot Bokun
  • A consolidator issuing tickets on behalf of sub agents that needs shared queues and office profilesnot Bokun
  • An airline city ticket office selling and reissuing tickets directly to walk in customersnot Bokun
  • A leisure agency moving consultants off cryptic entries without losing access to the command line for complex faresnot Bokun

Bokun

  • An operator already doing significant Viator volume who wants that channel to cost nothing in software feesnot Amadeus Selling Platform Connect
  • A city tour company reselling partner products and taking commission through the Bokun marketplacenot Amadeus Selling Platform Connect
  • An operator wanting a fixed monthly subscription rather than a percentage of every booking as FareHarbor chargesnot Amadeus Selling Platform Connect
  • A business taking most bookings by phone, which incur no Bokun booking fee at allnot Amadeus Selling Platform Connect

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Amadeus Selling Platform Connect

  • The desktop is inseparable from the Amadeus GDS agreement, so the software cannot be evaluated or bought on its own merits and switching means changing content supplier, incentive income and consultant training at once.
  • Segment incentive agreements carry minimum volume commitments, and agencies that shift traffic to direct airline NDC links or a second GDS can trigger shortfall clawbacks that dwarf any software saving.
  • The graphical layer does not cover every function, so experienced agents still drop into cryptic entries for reissues, complex fare builds and queue work, which keeps the training burden high for new hires.
  • NDC content sits alongside legacy EDIFACT content rather than replacing it, so agents face two ways of booking the same airline with different servicing rules, and post booking changes on NDC orders are more limited.
  • It is a per agent desktop with no meaningful self service layer, so corporates cannot let travellers book directly and agencies must staff every transaction, which caps productivity in low value leisure bookings.

Bokun

  • Viator bookings are exempt from the booking fee while your own direct bookings are not, so the pricing structure rewards selling through the parent marketplace rather than through your own site.
  • The booking fee sits on top of the monthly subscription, so an operator on Start pays $49 plus 1.5% of direct online revenue and the plan price alone understates the cost.
  • The free plan is limited to a single user and constrained features, so any business with staff has to move to a paid tier almost immediately.
  • Adopting it deepens commercial dependence on Tripadvisor and Viator, which is uncomfortable if your strategy is reducing OTA commission exposure.
  • Reporting and back-office depth are lighter than dedicated operator platforms, so businesses with complex resource scheduling or multi-site operations often need workarounds.

Pricing, plan by plan

Amadeus Selling Platform Connect

On request
  • Selling Platform Connect$undefined/year
    • Bundled with an Amadeus GDS content and productivity agreement
    • Commercials are segment incentives and minimum annual segment volumes
    • Ticketing authority and IATA or accreditation requirements apply

Bokun

Free
  • FreeFree
    • One user
    • No monthly fee
    • No Bokun booking fee
  • Start$49/month
    • Up to 5 users
    • 1.5% booking fee on direct online bookings
    • No booking fee on Viator bookings
  • Plus$149/month
    • Up to 10 users
    • 1.25% booking fee on direct online bookings
    • No Bokun fee on Viator bookings
  • Premium$499/month
    • Unlimited users
    • 1% booking fee on direct online bookings
    • No Bokun fee on Viator bookings

Which should you pick?

Choose Amadeus Selling Platform Connect if

  • You need graphical pnr management.
  • You also want cryptic command line.
Amadeus Selling Platform Connect review

Choose Bokun if

  • You need channel manager.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want booking widgets.
Bokun review

Questions people ask

Is Amadeus Selling Platform Connect or Bokun better?
Neither clearly leads. Amadeus Selling Platform Connect starts at On request and Bokun at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Amadeus Selling Platform Connect or Bokun?
Bokun has a free tier; the other does not. Paid plans start at On request for Amadeus Selling Platform Connect and Free for Bokun.
Does Amadeus Selling Platform Connect or Bokun run on more platforms?
Amadeus Selling Platform Connect runs on Web. Bokun runs on Web, iOS, Android.
Can I use Bokun for free?
Yes. Bokun has a free tier, so you can try it without paying. Amadeus Selling Platform Connect starts at On request.
What is Amadeus Selling Platform Connect best used for?
Amadeus Selling Platform Connect is most often used for a travel management company servicing complex multi sector corporate itineraries that need manual reissue and split ticketing, a consolidator issuing tickets on behalf of sub agents that needs shared queues and office profiles, an airline city ticket office selling and reissuing tickets directly to walk in customers, a leisure agency moving consultants off cryptic entries without losing access to the command line for complex fares. Of those, a travel management company servicing complex multi sector corporate itineraries that need manual reissue and split ticketing and a consolidator issuing tickets on behalf of sub agents that needs shared queues and office profiles are not what Bokun is typically brought in for.
What can Amadeus Selling Platform Connect do that Bokun cannot?
Amadeus Selling Platform Connect covers Graphical PNR management, Cryptic command line, Air availability and fare display, NDC content. Bokun covers Channel manager, Booking widgets, Marketplace, Product and availability setup.

Answered from the vendors’ own pages

Amadeus Selling Platform Connect: Can a corporate buy Selling Platform Connect directly?

Practically no. It is sold to accredited travel agencies and airline ticket offices as part of an Amadeus GDS agreement. Corporates buy a self booking tool such as Cytric or a TMC service instead.

Bokun: Are Viator bookings really free of Bokun fees?

Yes on the paid plans. Direct online bookings through your own widget carry 1% to 1.5% depending on tier.

Amadeus Selling Platform Connect: Does it cost a per user licence fee?

Not usually. The commercial model is segment incentives paid to the agency against volume commitments, so the negotiation is about incentive rates and minimum segments, not seat price.

Bokun: Can I pass the booking fee to customers?

Yes, on the paid plans the fee can be added to the customer price rather than absorbed.

Amadeus Selling Platform Connect: Does it support NDC?

Yes, airline NDC offers are retrieved through Amadeus Travel API and shown alongside EDIFACT content, but servicing rules for NDC orders differ and not every airline exposes the same change and refund functions.

Bokun: Who owns Bokun?

Viator, which is part of Tripadvisor.

Bokun: Is the free plan usable in a real business?

Only for a solo operator. It is one user with limited features.

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