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Travel · head to head

Amadeus Selling Platform Connect vs FareHarbor

Amadeus Selling Platform Connect logo

Amadeus Selling Platform Connect

Travel

Browser based agent booking desktop on the Amadeus GDS

From
On request
Rated
-
FareHarbor logo

FareHarbor

Travel

Booking and reservation software for tour and activity operators with no subscription fee

From
On request
Rated
-

The short version

  • Each has a real cost: Amadeus Selling Platform Connect the desktop is inseparable from the Amadeus GDS agreement, so the software cannot be evaluated or bought on its own merits and switching means changing content supplier, incentive income and consultant training at once.; FareHarbor the roughly 6% booking fee is added to the price your customer sees, so your headline price appears higher than a competitor absorbing their software cost, which is a direct disadvantage when guests price-compare.
  • They diverge on capability: Amadeus Selling Platform Connect covers Graphical PNR management, FareHarbor covers Availability and capacity.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Amadeus Selling Platform Connect and FareHarbor actually diverge.

Attributes where Amadeus Selling Platform Connect and FareHarbor differ
AttributeAmadeus Selling Platform ConnectFareHarbor
Pricing modelquotePer booking fee added at checkout
PlatformsWebWeb, iOS, Android

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Amadeus Selling Platform Connect

  • Graphical PNR management
  • Cryptic command line
  • Air availability and fare display
  • NDC content
  • Hotel and car booking
  • Ticketing and revalidation
  • Queues and office profiles
  • Smart Keys and scripting

Only in FareHarbor

  • Availability and capacity
  • Customer checkout
  • Digital waivers
  • Manifests and dispatch
  • OTA distribution
  • Gift cards and point of sale

What people use each for

The jobs each tool is most often brought in to do.

Amadeus Selling Platform Connect

  • A travel management company servicing complex multi sector corporate itineraries that need manual reissue and split ticketingnot FareHarbor
  • A consolidator issuing tickets on behalf of sub agents that needs shared queues and office profilesnot FareHarbor
  • An airline city ticket office selling and reissuing tickets directly to walk in customersnot FareHarbor
  • A leisure agency moving consultants off cryptic entries without losing access to the command line for complex faresnot FareHarbor

FareHarbor

  • A kayak tour operator with strong seasonality that cannot justify a fixed monthly software fee through the winternot Amadeus Selling Platform Connect
  • An attraction wanting waivers, manifests and OTA distribution in one system without an upfront licencenot Amadeus Selling Platform Connect
  • A new operator launching with no capital who needs professional checkout from day onenot Amadeus Selling Platform Connect
  • A multi-activity business needing guide and equipment assignment across overlapping departuresnot Amadeus Selling Platform Connect

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Amadeus Selling Platform Connect

  • The desktop is inseparable from the Amadeus GDS agreement, so the software cannot be evaluated or bought on its own merits and switching means changing content supplier, incentive income and consultant training at once.
  • Segment incentive agreements carry minimum volume commitments, and agencies that shift traffic to direct airline NDC links or a second GDS can trigger shortfall clawbacks that dwarf any software saving.
  • The graphical layer does not cover every function, so experienced agents still drop into cryptic entries for reissues, complex fare builds and queue work, which keeps the training burden high for new hires.
  • NDC content sits alongside legacy EDIFACT content rather than replacing it, so agents face two ways of booking the same airline with different servicing rules, and post booking changes on NDC orders are more limited.
  • It is a per agent desktop with no meaningful self service layer, so corporates cannot let travellers book directly and agencies must staff every transaction, which caps productivity in low value leisure bookings.

FareHarbor

  • The roughly 6% booking fee is added to the price your customer sees, so your headline price appears higher than a competitor absorbing their software cost, which is a direct disadvantage when guests price-compare.
  • With card processing on top, the effective cost is commonly 9 to 11% of booking value, so a high-volume operator pays far more over a year than a flat subscription would cost.
  • There is no published rate card, so the fee you are quoted depends on the deal you negotiate and you cannot compare terms without going through onboarding.
  • FareHarbor is owned by Booking Holdings, so your reservation system, your customer data and your availability sit inside the group that owns the largest OTA competing for your direct bookings.
  • Because pricing is transactional, switching away is expensive in effort rather than money and operators tend to stay past the point where a subscription product would be cheaper.

Pricing, plan by plan

Amadeus Selling Platform Connect

On request
  • Selling Platform Connect$undefined/year
    • Bundled with an Amadeus GDS content and productivity agreement
    • Commercials are segment incentives and minimum annual segment volumes
    • Ticketing authority and IATA or accreditation requirements apply

FareHarbor

On request
  • FareHarbor$undefined/month
    • No monthly subscription and no setup fee
    • Booking fee of around 6% added to the customer checkout price
    • Card processing charged separately, giving an effective 9 to 11% of booking value

Which should you pick?

Choose Amadeus Selling Platform Connect if

  • You need graphical pnr management.
  • You also want cryptic command line.

Choose FareHarbor if

  • You need availability and capacity.
  • You work on Web, iOS, Android.
  • You also want customer checkout.

Questions people ask

Is Amadeus Selling Platform Connect or FareHarbor better?
Neither clearly leads. Amadeus Selling Platform Connect starts at On request and FareHarbor at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Amadeus Selling Platform Connect or FareHarbor?
Amadeus Selling Platform Connect starts at On request and FareHarbor at On request.
Does Amadeus Selling Platform Connect or FareHarbor run on more platforms?
Amadeus Selling Platform Connect runs on Web. FareHarbor runs on Web, iOS, Android.
What is Amadeus Selling Platform Connect best used for?
Amadeus Selling Platform Connect is most often used for a travel management company servicing complex multi sector corporate itineraries that need manual reissue and split ticketing, a consolidator issuing tickets on behalf of sub agents that needs shared queues and office profiles, an airline city ticket office selling and reissuing tickets directly to walk in customers, a leisure agency moving consultants off cryptic entries without losing access to the command line for complex fares. Of those, a travel management company servicing complex multi sector corporate itineraries that need manual reissue and split ticketing and a consolidator issuing tickets on behalf of sub agents that needs shared queues and office profiles are not what FareHarbor is typically brought in for.
What can Amadeus Selling Platform Connect do that FareHarbor cannot?
Amadeus Selling Platform Connect covers Graphical PNR management, Cryptic command line, Air availability and fare display, NDC content. FareHarbor covers Availability and capacity, Customer checkout, Digital waivers, Manifests and dispatch.

Answered from the vendors’ own pages

Amadeus Selling Platform Connect: Can a corporate buy Selling Platform Connect directly?

Practically no. It is sold to accredited travel agencies and airline ticket offices as part of an Amadeus GDS agreement. Corporates buy a self booking tool such as Cytric or a TMC service instead.

FareHarbor: What does FareHarbor cost?

No subscription. Around 6% is added to the customer checkout price, plus card processing, giving roughly 9 to 11% of booking value in total.

Amadeus Selling Platform Connect: Does it cost a per user licence fee?

Not usually. The commercial model is segment incentives paid to the agency against volume commitments, so the negotiation is about incentive rates and minimum segments, not seat price.

FareHarbor: Who pays the booking fee?

By default the customer, shown at checkout. Operators can choose to absorb it into their own price instead.

Amadeus Selling Platform Connect: Does it support NDC?

Yes, airline NDC offers are retrieved through Amadeus Travel API and shown alongside EDIFACT content, but servicing rules for NDC orders differ and not every airline exposes the same change and refund functions.

FareHarbor: Who owns FareHarbor?

Booking Holdings, the parent of Booking.com, Priceline and Kayak.

FareHarbor: At what volume does a subscription tool become cheaper?

Broadly once annual bookings exceed a few hundred thousand in value, at which point 6% dwarfs a fixed monthly plan.

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