Communication · head to head
Loom vs Webex by Cisco
The short version
- Each has a real cost: Loom starter plan limited to 25 videos per person; Webex by Cisco listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)
- They diverge on capability: Loom covers Screen & camera recording, Webex by Cisco covers Video and audio conferencing.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Loom and Webex by Cisco actually diverge.
| Attribute | Loom | Webex by Cisco |
|---|---|---|
| Pricing model | freemium | subscription |
| Platforms | Web | Web, Windows, Macos, Linux, Ios, Android |
| Founded | 2015 | 1984 |
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Communication).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Loom
- Screen & camera recording
- Instant sharing
- Video editing
- Viewer analytics
- Comments & reactions
- Transcription
- Custom CTAs
- Drawing tools
Only in Webex by Cisco
- Video and audio conferencing
- Screen sharing and annotation
- Virtual backgrounds
- Recording and playback
- Meeting transcription
- Chat and messaging
- Calendar integration
- Breakout sessions
Both cover
- Slack
- Jira
- SOC2
What people use each for
The jobs each tool is most often brought in to do.
Loom
- Asynchronous video communication and screen recordingnot Webex by Cisco
- Product demonstrations and tutorialsnot Webex by Cisco
- Meeting transcription and documentationnot Webex by Cisco
- Team communication and knowledge sharingnot Webex by Cisco
Webex by Cisco
- Video conferencingnot Loom
- Webinarsnot Loom
- Virtual eventsnot Loom
- Trainingnot Loom
- Enterprise communicationnot Loom
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Loom
- Starter plan limited to 25 videos per person
- Starter plan limited to 5 minute recordings
- Enterprise plan pricing not publicly available, requires sales contact
- Per-user billing for Business plans may increase costs with team growth
Webex by Cisco
- Listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)
Pricing, plan by plan
Loom
Free- StarterFree
- Up to 50 members
- 25 videos per person
- 5 minute screen recordings
- Business$18/month
- Unlimited videos
- Unlimited recording time
- 4K quality
- Business + AI$24/month
- Auto-video enhancement
- Video-to-text automation
- Auto-meeting recap emails
Webex by Cisco
Free- FreeFree
- Unlimited 1:1 meetings
- Group meetings (40 min limit, 100 participants)
- HD video
- Pro$13.5/month
- Unlimited meetings (500 participants)
- Cloud recording and storage
- Advanced scheduling
- Business$18/month
- Everything in Pro
- Custom branding
- Advanced security
- Enterprise$undefined/month
- Unlimited everything
- Dedicated account manager
- Custom deployment
Which should you pick?
Choose Loom if
- You need screen & camera recording.
- You want to start without paying.
- You also want instant sharing.
Choose Webex by Cisco if
- You need video and audio conferencing.
- You want to start without paying.
- You work on Web, Windows, Macos, Linux, Ios, Android.
- You also want screen sharing and annotation.
Questions people ask
- Is Loom or Webex by Cisco better?
- Neither clearly leads. Loom starts at Free and Webex by Cisco at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Loom or Webex by Cisco?
- Loom starts at Free and Webex by Cisco at Free.
- Does Loom or Webex by Cisco run on more platforms?
- Loom runs on Web. Webex by Cisco runs on Web, Windows, Macos, Linux, Ios, Android.
- Can I use Loom for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Loom best used for?
- Loom is most often used for asynchronous video communication and screen recording, product demonstrations and tutorials, meeting transcription and documentation, team communication and knowledge sharing. Of those, asynchronous video communication and screen recording and product demonstrations and tutorials are not what Webex by Cisco is typically brought in for.
- What can Loom do that Webex by Cisco cannot?
- Loom covers Screen & camera recording, Instant sharing, Video editing, Viewer analytics. Webex by Cisco covers Video and audio conferencing, Screen sharing and annotation, Virtual backgrounds, Recording and playback. Both handle Slack, Jira, SOC2.
Answered from the vendors’ own pages
Loom: How much does Loom cost?
Loom offers a free Starter plan at no cost. Paid plans begin at $18 per user per month for Business, or $24 per user per month for Business + AI. Annual billing provides a 17% discount. Enterprise pricing is custom and requires contacting sales.
SourceLoom: What are the limitations of Loom's free plan?
The free Starter plan includes up to 50 members, 25 videos per person with 5 minute maximum screen recordings, and basic features like comments and emoji reactions.
SourceLoom: What does Loom AI add compared to the standard Business plan?
Business + AI adds $6 per month to the Business plan and includes auto-video enhancement, video-to-text automation, auto-meeting recap emails, and auto-meeting notes.
SourceRelated pages
More on Webex by Cisco
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