Software · head to head
RingCentral Video vs Webex by Cisco
The short version
- Only Webex by Cisco has a free tier, so it costs nothing to try first.
- Each has a real cost: RingCentral Video unlimited calling is limited to the US and Canada markets; other international calls are charged per minute at the published international rates table; Webex by Cisco listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)
- They diverge on capability: RingCentral Video covers HD video conferencing, Webex by Cisco covers Video and audio conferencing.
Where they differ
Only the attributes on which RingCentral Video and Webex by Cisco actually diverge.
| Attribute | RingCentral Video | Webex by Cisco |
|---|---|---|
| Starting price | $19.99/month | Free |
| Free tier | No | Yes |
| Platforms | Web, Windows, Macos, Ios, Android | Web, Windows, Macos, Linux, Ios, Android |
| Founded | 1999 | 1984 |
Identical on both: pricing model (subscription), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in RingCentral Video
- HD video conferencing
- Voice and video calling
- Screen sharing
- Recording and transcription
- Meeting attendee controls
- Microsoft 365
- Zendesk
- End-to-end encryption
Only in Webex by Cisco
- Video and audio conferencing
- Screen sharing and annotation
- Recording and playback
- Meeting transcription
- Breakout sessions
- Microsoft Teams
- ServiceNow
- AES 256-bit encryption
Both cover
- Virtual backgrounds
- Chat and messaging
- Calendar integration
- Google Workspace
- Outlook
- Slack
- Salesforce
- Jira
- Multi-factor authentication
- HIPAA compliant
- SOC2
What people use each for
The jobs each tool is most often brought in to do.
RingCentral Video
- Cloud business phone system with video meetings and team messagingnot Webex by Cisco
- Replacing on-premise PBX hardware for distributed teamsnot Webex by Cisco
Webex by Cisco
- Video conferencingnot RingCentral Video
- Webinarsnot RingCentral Video
- Virtual eventsnot RingCentral Video
- Trainingnot RingCentral Video
- Enterprise communicationnot RingCentral Video
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
RingCentral Video
- Unlimited calling is limited to the US and Canada markets; other international calls are charged per minute at the published international rates table
- The free trial is only for new subscribers and is capped at five users and two desktop phones, with SMS unavailable during the trial
- Trial hardware must be returned within 21 days of trial cancellation to avoid hardware charges
- Phone rental is available only with a multi-year contract
- Automated, high volume or marketing SMS costs extra as RingCentral High Volume SMS, and TCR registration is required for SMS and MMS
- A Mobile User extension is free to add but is billed at the same monthly rate as a Digital Line in any month it is used to make or receive a call
- The Webinar 500 discount lasts one year on a one year commitment, after which pricing reverts to $75 per host per month or the then current retail price
- Taxes and recovery fees including the Federal Universal Service Recovery Fee, E911 Service Fee and Compliance and Administrative Cost Recovery Fee are added on top
- The advertised savings of up to 33% require paying annually
Webex by Cisco
- Listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)
Pricing, plan by plan
RingCentral Video
$19.99/month- Essentials$19.99/month
- Video meetings
- Phone service
- Text messaging
- Standard$27.99/month
- Everything in Essentials
- Advanced meeting controls
- Call recording
- Premium$34.99/month
- Everything in Standard
- Advanced security features
- Compliance recording
- Enterprise$undefined/month
- Unlimited everything
- Custom deployment
- Dedicated account manager
Webex by Cisco
Free- FreeFree
- Unlimited 1:1 meetings
- Group meetings (40 min limit, 100 participants)
- HD video
- Pro$13.5/month
- Unlimited meetings (500 participants)
- Cloud recording and storage
- Advanced scheduling
- Business$18/month
- Everything in Pro
- Custom branding
- Advanced security
- Enterprise$undefined/month
- Unlimited everything
- Dedicated account manager
- Custom deployment
Which should you pick?
Choose RingCentral Video if
- You need hd video conferencing.
- You work on Web, Windows, Macos, Ios, Android.
- You also want voice and video calling.
Choose Webex by Cisco if
- You need video and audio conferencing.
- You want to start without paying.
- You work on Web, Windows, Macos, Linux, Ios, Android.
- You also want screen sharing and annotation.
Questions people ask
- Is RingCentral Video or Webex by Cisco better?
- Neither clearly leads. RingCentral Video starts at $19.99/month and Webex by Cisco at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, RingCentral Video or Webex by Cisco?
- Webex by Cisco has a free tier; the other does not. Paid plans start at $19.99/month for RingCentral Video and Free for Webex by Cisco.
- Does RingCentral Video or Webex by Cisco run on more platforms?
- RingCentral Video runs on Web, Windows, Macos, Ios, Android. Webex by Cisco runs on Web, Windows, Macos, Linux, Ios, Android.
- Can I use Webex by Cisco for free?
- Yes. Webex by Cisco has a free tier, so you can try it without paying. RingCentral Video starts at $19.99/month.
- What is RingCentral Video best used for?
- RingCentral Video is most often used for cloud business phone system with video meetings and team messaging, replacing on-premise pbx hardware for distributed teams. Of those, cloud business phone system with video meetings and team messaging and replacing on-premise pbx hardware for distributed teams are not what Webex by Cisco is typically brought in for.
- What can RingCentral Video do that Webex by Cisco cannot?
- RingCentral Video covers HD video conferencing, Voice and video calling, Screen sharing, Recording and transcription. Webex by Cisco covers Video and audio conferencing, Screen sharing and annotation, Recording and playback, Meeting transcription. Both handle Virtual backgrounds, Chat and messaging, Calendar integration, Google Workspace.