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Software · head to head

Twist vs Webex by Cisco

Twist logo

Twist

Software

Distraction-free team communication

From
Free
Rated
-
Full reviewWebsite
Webex by Cisco logo

Webex by Cisco

Software

A simpler, smarter way to work

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Twist the free plan only exposes the last 1 month of comments and messages; older history is hidden until you upgrade; Webex by Cisco listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)
  • They diverge on capability: Twist covers Topic-based chat, Webex by Cisco covers Video and audio conferencing.

Where they differ

Only the attributes on which Twist and Webex by Cisco actually diverge.

Attributes where Twist and Webex by Cisco differ
AttributeTwistWebex by Cisco
PlatformsWeb, Windows, Macos, Ios, AndroidWeb, Windows, Macos, Linux, Ios, Android
Founded20141984

Identical on both: starting price (Free), pricing model (subscription), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Twist

  • Topic-based chat
  • Threading
  • File attachments
  • Search
  • Notifications control
  • Integrations
  • Mobile apps
  • Zapier

Only in Webex by Cisco

  • Video and audio conferencing
  • Screen sharing and annotation
  • Virtual backgrounds
  • Recording and playback
  • Meeting transcription
  • Chat and messaging
  • Calendar integration
  • Breakout sessions

Both cover

  • Slack

What people use each for

The jobs each tool is most often brought in to do.

Twist

  • Asynchronous threaded team communication for distributed teamsnot Webex by Cisco
  • Keeping decisions in searchable threads rather than a real time chat streamnot Webex by Cisco
  • Coordinating across time zones without expecting immediate repliesnot Webex by Cisco

Webex by Cisco

  • Video conferencingnot Twist
  • Webinarsnot Twist
  • Virtual eventsnot Twist
  • Trainingnot Twist
  • Enterprise communicationnot Twist

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Twist

  • The free plan only exposes the last 1 month of comments and messages; older history is hidden until you upgrade
  • The free plan caps integrations at 5 and file storage at 5 GB
  • Full message history, unlimited integrations, unlimited storage and priority support all require the Unlimited plan at US$6 per user per month
  • Both plans cap the workspace at 500 internal member accounts and 500 external guest accounts

Webex by Cisco

  • Listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)

Pricing, plan by plan

Twist

Free
  • FreeFree
    • Unlimited topics
    • Message history
    • File sharing
  • Pro$5/month
    • Everything in Free
    • Advanced search
    • API access

Webex by Cisco

Free
  • FreeFree
    • Unlimited 1:1 meetings
    • Group meetings (40 min limit, 100 participants)
    • HD video
  • Pro$13.5/month
    • Unlimited meetings (500 participants)
    • Cloud recording and storage
    • Advanced scheduling
  • Business$18/month
    • Everything in Pro
    • Custom branding
    • Advanced security
  • Enterprise$undefined/month
    • Unlimited everything
    • Dedicated account manager
    • Custom deployment

Which should you pick?

Choose Twist if

  • You need topic-based chat.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want threading.
Twist review

Choose Webex by Cisco if

  • You need video and audio conferencing.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Linux, Ios, Android.
  • You also want screen sharing and annotation.
Webex by Cisco review

Questions people ask

Is Twist or Webex by Cisco better?
Neither clearly leads. Twist starts at Free and Webex by Cisco at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Twist or Webex by Cisco?
Twist starts at Free and Webex by Cisco at Free.
Does Twist or Webex by Cisco run on more platforms?
Twist runs on Web, Windows, Macos, Ios, Android. Webex by Cisco runs on Web, Windows, Macos, Linux, Ios, Android.
Can I use Twist for free?
Both have a free tier, so you can try either at no cost before committing.
What is Twist best used for?
Twist is most often used for asynchronous threaded team communication for distributed teams, keeping decisions in searchable threads rather than a real time chat stream, coordinating across time zones without expecting immediate replies. Of those, asynchronous threaded team communication for distributed teams and keeping decisions in searchable threads rather than a real time chat stream are not what Webex by Cisco is typically brought in for.
What can Twist do that Webex by Cisco cannot?
Twist covers Topic-based chat, Threading, File attachments, Search. Webex by Cisco covers Video and audio conferencing, Screen sharing and annotation, Virtual backgrounds, Recording and playback. Both handle Slack.
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Related pages

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