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Logging · head to head

Uptime.com vs Rootly

Uptime.com logo

Uptime.com

Logging

Website monitoring and uptime checker with 80+ global monitoring points

From
On request
Rated
-
Rootly logo

Rootly

Logging

AI-native incident management with automation, on-call, and root cause analysis

From
$20/user-month
Rated
-

The short version

  • Each has a real cost: Uptime.com pricing structure not fully detailed publicly; Rootly pricing higher than some competitors for basic features
  • They diverge on capability: Uptime.com covers Website monitoring, Rootly covers AI SRE automation.

Where they differ

Only the attributes on which Uptime.com and Rootly actually diverge.

Attributes where Uptime.com and Rootly differ
AttributeUptime.comRootly
Starting priceOn request$20/user-month
PlatformsWeb, APIWeb, Mobile, Slack, Microsoft Teams
FoundedUnknown2020

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Logging).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Uptime.com

  • Website monitoring
  • API monitoring
  • Synthetic monitoring
  • Page speed testing
  • Real User Monitoring
  • Private locations
  • Global network

Only in Rootly

  • AI SRE automation
  • Alert routing
  • On-call management
  • Incident response
  • Call routing
  • AI meeting bot

Both cover

  • Status pages

What people use each for

The jobs each tool is most often brought in to do.

Uptime.com

  • Monitor website availability across multiple global locationsnot Rootly
  • Test API endpoints and validate response timesnot Rootly
  • Verify DNS resolution and certificate validitynot Rootly
  • Track page load performance over timenot Rootly
  • Send alerts to teams when issues occurnot Rootly

Rootly

  • Automate on-call and incident response workflowsnot Uptime.com
  • Run root cause analysis with AI assistancenot Uptime.com
  • Track and improve Mean Time to Mitigation (MTTR)not Uptime.com
  • Coordinate response across distributed teamsnot Uptime.com
  • Learn from post-incident retrospectivesnot Uptime.com

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Uptime.com

  • Pricing structure not fully detailed publicly
  • Limited information on check frequency in basic plans
  • Real User Monitoring and status pages require add-ons
  • Lower-tier plans may have feature limitations

Rootly

  • Pricing higher than some competitors for basic features
  • AI SRE features require separate contact-sales engagement
  • Learning curve for advanced automation features
  • Per-user pricing increases costs as team grows

Pricing, plan by plan

Uptime.com

On request

No published plan breakdown. See the Uptime.com review.

Rootly

$20/user-month
  • Incident Response Essentials$20/user-month
    • Response with Slack integration
    • @Rootly AI Chat
    • AI Similar Incidents detection
  • Incident Response Enterprise$undefined/custom
    • All Essentials features
    • Custom forms and incident types
    • Private incidents
  • On-Call Essentials$20/user-month
    • Alert grouping and routing
    • Live call routing (1 phone number)
    • Schedules and escalation policies
  • On-Call Enterprise$undefined/custom
    • All Essentials features
    • 5 phone numbers for call routing
    • Unlimited schedules

Which should you pick?

Choose Uptime.com if

  • You need website monitoring.
  • You work on Web, API.
  • You also want api monitoring.

Choose Rootly if

  • You need ai sre automation.
  • You work on Web, Mobile, Slack, Microsoft Teams.
  • You also want alert routing.

Questions people ask

Is Uptime.com or Rootly better?
Neither clearly leads. Uptime.com starts at On request and Rootly at $20/user-month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Uptime.com or Rootly?
Uptime.com starts at On request and Rootly at $20/user-month.
Does Uptime.com or Rootly run on more platforms?
Uptime.com runs on Web, API. Rootly runs on Web, Mobile, Slack, Microsoft Teams.
What is Uptime.com best used for?
Uptime.com is most often used for monitor website availability across multiple global locations, test api endpoints and validate response times, verify dns resolution and certificate validity, track page load performance over time. Of those, monitor website availability across multiple global locations and test api endpoints and validate response times are not what Rootly is typically brought in for.
What can Uptime.com do that Rootly cannot?
Uptime.com covers Website monitoring, API monitoring, Synthetic monitoring, Page speed testing. Rootly covers AI SRE automation, Alert routing, On-call management, Incident response. Both handle Status pages.

Answered from the vendors’ own pages

Uptime.com: Does Uptime.com offer a money-back guarantee?

Yes, Uptime.com provides a 30-day money-back guarantee for new users, allowing risk-free trial of their service.

Source
Rootly: How much does Rootly cost?

Rootly charges $20/user/month for both Incident Response and On-Call Essentials plans. Enterprise plans require contacting sales. Startups under 100 employees with less than $50M raised get up to 50% discount.

Source
Uptime.com: What alerting methods does Uptime.com support?

All plans include email and SMS alerting with 20+ integrations available including Slack, Teams, PagerDuty, and webhooks for custom integrations.

Source
Rootly: What is Rootly AI SRE?

AI SRE is an advanced feature that provides automated root cause analysis, alert correlation with system changes, impact analysis, and remediation suggestions. Pricing requires contact with sales.

Source
Uptime.com: How many monitoring locations does Uptime.com have?

Uptime.com operates 80+ monitoring locations worldwide, enabling checks from multiple geographic regions to detect regional connectivity issues.

Source
Rootly: Does Rootly integrate with Slack?

Yes, Rootly natively integrates with Slack for incident response workflows, allowing teams to manage incidents directly in Slack.

Source
Rootly: Are there discounts for small companies?

Yes, startups under 100 employees or less than 25 employees can get special pricing up to 50% discount. Contact Rootly sales for details.

Source
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