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Beauty & Salon · head to head

Phorest vs Zenoti

Phorest logo

Phorest

Beauty & Salon

Salon software that grows your business

From
$99/month
Rated
-
Full reviewWebsite
Zenoti logo

Zenoti

Scheduling & Booking

Enterprise spa and salon software

From
$200/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Phorest no price is published for any of the seven plans, and every route ends at a quote request; Zenoti zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • They diverge on capability: Phorest covers Client management, Zenoti covers Inventory management.

Where they differ

Only the attributes on which Phorest and Zenoti actually diverge.

Attributes where Phorest and Zenoti differ
AttributePhorestZenoti
Starting price$99/month$200/month
CategoryBeauty & SalonScheduling & Booking
Founded20032010

Identical on both: pricing model (subscription), free tier (No), platforms (Web, Ios, Android, Api), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Phorest

  • Client management
  • Reputation management
  • Staff management
  • Inventory tracking
  • Business reports
  • Facebook
  • Instagram
  • Google My Business

Only in Zenoti

  • Inventory management
  • Employee management
  • Membership management
  • Gift cards
  • Business intelligence
  • QuickBooks
  • Xero
  • Constant Contact

Both cover

  • Appointment booking
  • Point of sale
  • Marketing automation
  • Mailchimp
  • Stripe
  • GDPR compliant
  • PCI DSS
  • Cloud deployment

What people use each for

The jobs each tool is most often brought in to do.

Phorest

  • Salon and spa appointment booking with client recordsnot Zenoti
  • Marketing, memberships and staff management for beauty businessesnot Zenoti

Zenoti

  • Running multi location spa, salon and medspa chains on one platformnot Phorest
  • Centralising appointment booking, point of sale and inventory across sitesnot Phorest
  • Managing memberships, packages and customer marketing for large operatorsnot Phorest

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Phorest

  • No price is published for any of the seven plans, and every route ends at a quote request
  • There is no free trial at all, which the company states plainly
  • The product is described as suited to 3 or more staff, so a solo operator is outside the intended range
  • The branded booking app requires the Ultimate plan, and two way SMS, memberships, lead management and the ads manager are all Elite only

Zenoti

  • Zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • Multi location pricing is described as customised to the customer's footprint, so two buyers of the same size are not guaranteed the same rate
  • Communication costs such as messaging are billed on consumption on top of the plan
  • Functionality is extended through paid add ons rather than being included in a single plan

Pricing, plan by plan

Phorest

$99/month
  • Grow$99/month
    • Appointment booking
    • Client management
    • POS
  • Elevate$179/month
    • Everything in Grow
    • Advanced marketing
    • Online booking
  • Innovate$299/month
    • Everything in Elevate
    • Multi-location
    • Advanced analytics

Zenoti

$200/month
  • Essential$200/month
    • Appointment booking
    • Client management
    • POS
  • Professional$350/month
    • Everything in Essential
    • Marketing automation
    • Inventory management
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Custom integrations

Which should you pick?

Choose Phorest if

  • You need client management.
  • You work on Web, Ios, Android, Api.
  • You also want reputation management.
Phorest review

Choose Zenoti if

  • You need inventory management.
  • You work on Web, Ios, Android, Api.
  • You also want employee management.
Zenoti review

Questions people ask

Is Phorest or Zenoti better?
Neither clearly leads. Phorest starts at $99/month and Zenoti at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Phorest or Zenoti?
Phorest starts at $99/month and Zenoti at $200/month.
Does Phorest or Zenoti run on more platforms?
Both run on Web, Ios, Android, Api, so platform support will not decide this one for you.
What is Phorest best used for?
Phorest is most often used for salon and spa appointment booking with client records, marketing, memberships and staff management for beauty businesses. Of those, salon and spa appointment booking with client records and marketing, memberships and staff management for beauty businesses are not what Zenoti is typically brought in for.
What can Phorest do that Zenoti cannot?
Phorest covers Client management, Reputation management, Staff management, Inventory tracking. Zenoti covers Inventory management, Employee management, Membership management, Gift cards. Both handle Appointment booking, Point of sale, Marketing automation, Mailchimp.
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