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Beauty & Salon · head to head

Treatwell vs Zenoti

Treatwell logo

Treatwell

Beauty & Salon

Beauty and wellness booking platform

From
Free
Rated
-
Full reviewWebsite
Zenoti logo

Zenoti

Scheduling & Booking

Enterprise spa and salon software

From
$200/month
Rated
-
Full reviewWebsite

The short version

  • Only Treatwell has a free tier, so it costs nothing to try first.
  • Each has a real cost: Treatwell treatwell charges 35 percent commission on the first booking from a client introduced through its marketplace, and the rate is subject to location; Zenoti zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • They diverge on capability: Treatwell covers Online booking platform, Zenoti covers Appointment booking.

Where they differ

Only the attributes on which Treatwell and Zenoti actually diverge.

Attributes where Treatwell and Zenoti differ
AttributeTreatwellZenoti
Starting priceFree$200/month
Pricing modeltransactionsubscription
Free tierYesNo
PlatformsWeb, Ios, AndroidWeb, Ios, Android, Api
CategoryBeauty & SalonScheduling & Booking
Founded20082010

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Treatwell

  • Online booking platform
  • Business profile
  • Customer reviews
  • Appointment management
  • Payment processing
  • Mobile app
  • Analytics
  • Google

Only in Zenoti

  • Appointment booking
  • Point of sale
  • Inventory management
  • Marketing automation
  • Employee management
  • Membership management
  • Gift cards
  • Business intelligence

Both cover

  • GDPR compliant
  • Cloud deployment

What people use each for

The jobs each tool is most often brought in to do.

Treatwell

  • Listing a salon on the Treatwell consumer booking marketplacenot Zenoti
  • Free salon calendar, POS and client records for freelancers and small teamsnot Zenoti
  • Taking online prepaid bookings with daily payoutsnot Zenoti

Zenoti

  • Running multi location spa, salon and medspa chains on one platformnot Treatwell
  • Centralising appointment booking, point of sale and inventory across sitesnot Treatwell
  • Managing memberships, packages and customer marketing for large operatorsnot Treatwell

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Treatwell

  • Treatwell charges 35 percent commission on the first booking from a client introduced through its marketplace, and the rate is subject to location
  • Online prepayments carry an additional 2.5 percent processing fee plus VAT
  • All commissions and fees are subject to VAT on top of the quoted percentages
  • The commercial model depends on marketplace introductions: there is no commission on direct or social media bookings, so the software is free only where the salon brings its own clients

Zenoti

  • Zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • Multi location pricing is described as customised to the customer's footprint, so two buyers of the same size are not guaranteed the same rate
  • Communication costs such as messaging are billed on consumption on top of the plan
  • Functionality is extended through paid add ons rather than being included in a single plan

Pricing, plan by plan

Treatwell

Free
  • FreeFree
    • Online booking
    • Business profile
    • 25% commission
  • Premium$49/month
    • Everything in Free
    • 15% commission
    • Advanced analytics

Zenoti

$200/month
  • Essential$200/month
    • Appointment booking
    • Client management
    • POS
  • Professional$350/month
    • Everything in Essential
    • Marketing automation
    • Inventory management
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Custom integrations

Which should you pick?

Choose Treatwell if

  • You need online booking platform.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want business profile.
Treatwell review

Choose Zenoti if

  • You need appointment booking.
  • You work on Web, Ios, Android, Api.
  • You also want point of sale.
Zenoti review

Questions people ask

Is Treatwell or Zenoti better?
Neither clearly leads. Treatwell starts at Free and Zenoti at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Treatwell or Zenoti?
Treatwell has a free tier; the other does not. Paid plans start at Free for Treatwell and $200/month for Zenoti.
Does Treatwell or Zenoti run on more platforms?
Treatwell runs on Web, Ios, Android. Zenoti runs on Web, Ios, Android, Api.
Can I use Treatwell for free?
Yes. Treatwell has a free tier, so you can try it without paying. Zenoti starts at $200/month.
What is Treatwell best used for?
Treatwell is most often used for listing a salon on the treatwell consumer booking marketplace, free salon calendar, pos and client records for freelancers and small teams, taking online prepaid bookings with daily payouts. Of those, listing a salon on the treatwell consumer booking marketplace and free salon calendar, pos and client records for freelancers and small teams are not what Zenoti is typically brought in for.
What can Treatwell do that Zenoti cannot?
Treatwell covers Online booking platform, Business profile, Customer reviews, Appointment management. Zenoti covers Appointment booking, Point of sale, Inventory management, Marketing automation. Both handle GDPR compliant, Cloud deployment.
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