Software · head to head
Shopmonkey vs AutoVitals
The short version
- Each has a real cost: Shopmonkey included user licences are capped at 3 on Basic, 4 on Clever and 5 on Genius, with each extra user costing $20 per month; AutoVitals the Internet Archive's capture of AutoVitals' homepage on 17 December 2021 stated a guarantee that if a shop follows AutoVitals' best practices and does not raise its average repair order by 20 percent within 90 days, AutoVitals will tear up the contract with no penalty; no price figure is published, only demo requests.
- They diverge on capability: Shopmonkey covers Digital estimates, AutoVitals covers Photo documentation.
Where they differ
Only the attributes on which Shopmonkey and AutoVitals actually diverge.
| Attribute | Shopmonkey | AutoVitals |
|---|---|---|
| Platforms | Web, Ios, Android | Web, Mobile, App, Tablet |
| Founded | 2016 | 2011 |
Identical on both: starting price ($199/month), pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Shopmonkey
- Digital estimates
- Work order management
- Customer messaging
- Parts ordering
- Payment processing
- Appointment scheduling
- Reporting & analytics
- Parts suppliers
Only in AutoVitals
- Photo documentation
- Video capability
- Customer reports
- Shop management
- Work order tracking
- Customer portal
- Mobile application
- DMS systems
Both cover
- Digital inspections
- Payment processors
- Data encryption
What people use each for
The jobs each tool is most often brought in to do.
Shopmonkey
- Managing estimates, repair orders and invoicing in an auto repair shopnot AutoVitals
- Digital vehicle inspections sent to customers by text or emailnot AutoVitals
- Tracking parts inventory, purchase orders and technician timenot AutoVitals
AutoVitals
- Dealership Managementnot Shopmonkey
- Service Schedulingnot Shopmonkey
- Inventory Managementnot Shopmonkey
- Sales Operationsnot Shopmonkey
- Customer Relationshipnot Shopmonkey
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Shopmonkey
- Included user licences are capped at 3 on Basic, 4 on Clever and 5 on Genius, with each extra user costing $20 per month
- The Basic plan at $239 per month allows only 2 digital vehicle inspection templates; unlimited inspections require Clever
- Inventory management, purchase orders, time clock tracking and customisable workflow are all excluded from the Basic plan
- Multi-Shop is custom priced with no published rate and additional user licences on it are call-for-pricing
- The discounted rates of $215, $359 and $449 per month require annual billing rather than monthly
- Annual billing saves up to 10%, so the monthly premium is roughly 11% higher
AutoVitals
- The Internet Archive's capture of AutoVitals' homepage on 17 December 2021 stated a guarantee that if a shop follows AutoVitals' best practices and does not raise its average repair order by 20 percent within 90 days, AutoVitals will tear up the contract with no penalty; no price figure is published, only demo requests.
Pricing, plan by plan
Shopmonkey
$199/month- Basic$199/month
- Digital estimates
- Work orders
- Customer database
- Professional$329/month
- Everything in Basic
- Digital inspections
- Text/email communication
- Enterprise$undefined/month
- Everything in Professional
- Multi-location
- Advanced analytics
AutoVitals
$199/month- Essential$199/month
- Digital inspections
- Photo documentation
- Customer reports
- Professional$399/month
- Everything in Essential
- Shop management
- Customer portal
- Enterprise$699/month
- Everything in Professional
- Multi-location
- Custom integration
Which should you pick?
Choose Shopmonkey if
- You need digital estimates.
- You work on Web, Ios, Android.
- You also want work order management.
Choose AutoVitals if
- You need photo documentation.
- You work on Web, Mobile, App, Tablet.
- You also want video capability.
Questions people ask
- Is Shopmonkey or AutoVitals better?
- Neither clearly leads. Shopmonkey starts at $199/month and AutoVitals at $199/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Shopmonkey or AutoVitals?
- Shopmonkey starts at $199/month and AutoVitals at $199/month.
- Does Shopmonkey or AutoVitals run on more platforms?
- Shopmonkey runs on Web, Ios, Android. AutoVitals runs on Web, Mobile, App, Tablet.
- What is Shopmonkey best used for?
- Shopmonkey is most often used for managing estimates, repair orders and invoicing in an auto repair shop, digital vehicle inspections sent to customers by text or email, tracking parts inventory, purchase orders and technician time. Of those, managing estimates, repair orders and invoicing in an auto repair shop and digital vehicle inspections sent to customers by text or email are not what AutoVitals is typically brought in for.
- What can Shopmonkey do that AutoVitals cannot?
- Shopmonkey covers Digital estimates, Work order management, Customer messaging, Parts ordering. AutoVitals covers Photo documentation, Video capability, Customer reports, Shop management. Both handle Digital inspections, Payment processors, Data encryption.