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Automotive · head to head

AutoVitals vs TrueCar

AutoVitals logo

AutoVitals

Automotive

Digital inspection and shop management

From
$199/month
Rated
-
Full reviewWebsite
TrueCar logo

TrueCar

Automotive

Transparent pricing and deals on cars

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only TrueCar has a free tier, so it costs nothing to try first.
  • Each has a real cost: AutoVitals the Internet Archive's capture of AutoVitals' homepage on 17 December 2021 stated a guarantee that if a shop follows AutoVitals' best practices and does not raise its average repair order by 20 percent within 90 days, AutoVitals will tear up the contract with no penalty; no price figure is published, only demo requests.; TrueCar trueCar's consumer car-shopping and pricing tools are free to use; the company is monetized through dealer partnerships rather than a consumer subscription
  • They diverge on capability: AutoVitals covers Digital inspections, TrueCar covers Price transparency.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which AutoVitals and TrueCar actually diverge.

Attributes where AutoVitals and TrueCar differ
AttributeAutoVitalsTrueCar
Starting price$199/monthFree
Free tierNoYes
PlatformsWeb, Mobile, App, TabletWeb, Mobile, App
Founded20112005

Identical on both: pricing model (subscription), user rating (Not yet rated), category (Automotive).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in AutoVitals

  • Digital inspections
  • Photo documentation
  • Video capability
  • Customer reports
  • Shop management
  • Work order tracking
  • Customer portal
  • Mobile application

Only in TrueCar

  • Price transparency
  • Inventory search
  • Dealer ratings
  • Consumer reviews
  • Lead generation
  • Pricing reports
  • Market analysis
  • Mobile app

Both cover

  • Payment processors
  • Mobile apps
  • SSL encryption
  • Secure authentication

What people use each for

The jobs each tool is most often brought in to do.

AutoVitals

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

TrueCar

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

Both are used for dealership management, service scheduling, inventory management, sales operations, customer relationship, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

AutoVitals

  • The Internet Archive's capture of AutoVitals' homepage on 17 December 2021 stated a guarantee that if a shop follows AutoVitals' best practices and does not raise its average repair order by 20 percent within 90 days, AutoVitals will tear up the contract with no penalty; no price figure is published, only demo requests.

TrueCar

  • TrueCar's consumer car-shopping and pricing tools are free to use; the company is monetized through dealer partnerships rather than a consumer subscription

Pricing, plan by plan

AutoVitals

$199/month
  • Essential$199/month
    • Digital inspections
    • Photo documentation
    • Customer reports
  • Professional$399/month
    • Everything in Essential
    • Shop management
    • Customer portal
  • Enterprise$699/month
    • Everything in Professional
    • Multi-location
    • Custom integration

TrueCar

Free
  • FreeFree
    • Vehicle search
    • Price estimates
    • Dealer ratings
  • Dealer Plus$299/month
    • Lead generation
    • Dealer profile
    • Performance metrics
  • Enterprise$799/month
    • Everything in Dealer Plus
    • Custom integration
    • API access

Which should you pick?

Choose AutoVitals if

  • You need digital inspections.
  • You work on Web, Mobile, App, Tablet.
  • You also want photo documentation.
AutoVitals review

Choose TrueCar if

  • You need price transparency.
  • You want to start without paying.
  • You work on Web, Mobile, App.
  • You also want inventory search.
TrueCar review

Questions people ask

Is AutoVitals or TrueCar better?
Neither clearly leads. AutoVitals starts at $199/month and TrueCar at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, AutoVitals or TrueCar?
TrueCar has a free tier; the other does not. Paid plans start at $199/month for AutoVitals and Free for TrueCar.
Does AutoVitals or TrueCar run on more platforms?
AutoVitals runs on Web, Mobile, App, Tablet. TrueCar runs on Web, Mobile, App.
Can I use TrueCar for free?
Yes. TrueCar has a free tier, so you can try it without paying. AutoVitals starts at $199/month.
What is AutoVitals best used for?
AutoVitals is most often used for dealership management, service scheduling, inventory management, sales operations.
What can AutoVitals do that TrueCar cannot?
AutoVitals covers Digital inspections, Photo documentation, Video capability, Customer reports. TrueCar covers Price transparency, Inventory search, Dealer ratings, Consumer reviews. Both handle Payment processors, Mobile apps, SSL encryption, Secure authentication.

Answered from the vendors’ own pages

AutoVitals: How do I get pricing information for AutoVitals?

Pricing details are not published on the website. Customers must schedule a demo or contact the sales team directly at (866) 949-2848 or [email protected] to receive pricing quotes.

Source
AutoVitals: Is there a free trial available before contacting sales?

The website does not mention a free trial option. All information gathering requires scheduling a demo or contacting the sales team.

Source
AutoVitals: What is the typical process to get a pricing quote?

AutoVitals directs customers to either use the 'Get a Demo' call-to-action or contact their sales team directly. Pricing quotes are provided after a demo or consultation.

Source
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