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Automotive · head to head

Shop-Ware vs CARFAX for Dealers

Shop-Ware logo

Shop-Ware

Automotive

Cloud-based shop management system

From
$79/month
Rated
-
Full reviewWebsite
CARFAX for Dealers logo

CARFAX for Dealers

Automotive

Show them the CARFAX

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Shop-Ware the Internet Archive's capture of Shop-Ware's packages page on 4 November 2024 listed Startup at $249/month ($224/month billed annually), Pro at $379/month ($341 annual), Master at $499/month ($449 annual), and Ultimate at $799/month ($719 annual); each tier confirmed as unlimited users with escalating feature sets from AI Parts Matrix up to SEO and pay-per-click services on Ultimate.; CARFAX for Dealers the App Store listing (publisher CARFAX, Inc.) states the app requires an existing CARFAX for Dealers business account login, so it cannot be evaluated or purchased as a standalone app without a separate commercial dealer contract already in place.
  • They diverge on capability: Shop-Ware covers Work order management, CARFAX for Dealers covers Vehicle history reports.

Where they differ

Only the attributes on which Shop-Ware and CARFAX for Dealers actually diverge.

Attributes where Shop-Ware and CARFAX for Dealers differ
AttributeShop-WareCARFAX for Dealers
Starting price$79/monthOn request
PlatformsWeb, Mobile, AppWeb, Mobile, Api
Founded20051984

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Automotive).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Shop-Ware

  • Work order management
  • Customer database
  • Vehicle history
  • Scheduling
  • Invoicing
  • Customer portal
  • Mobile application
  • Business analytics

Only in CARFAX for Dealers

  • Vehicle history reports
  • Service history
  • Accident history
  • 1-Owner finder
  • CARFAX listings
  • Service retention
  • Dealer website tools
  • Customer leads

Both cover

  • Data encryption

What people use each for

The jobs each tool is most often brought in to do.

Shop-Ware

  • Dealership Managementnot CARFAX for Dealers
  • Service Schedulingnot CARFAX for Dealers
  • Inventory Managementnot CARFAX for Dealers
  • Sales Operationsnot CARFAX for Dealers
  • Customer Relationshipnot CARFAX for Dealers

CARFAX for Dealers

  • Vehicle historynot Shop-Ware
  • Customer trustnot Shop-Ware
  • Inventory merchandisingnot Shop-Ware
  • Service retentionnot Shop-Ware
  • Lead generationnot Shop-Ware

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Shop-Ware

  • The Internet Archive's capture of Shop-Ware's packages page on 4 November 2024 listed Startup at $249/month ($224/month billed annually), Pro at $379/month ($341 annual), Master at $499/month ($449 annual), and Ultimate at $799/month ($719 annual); each tier confirmed as unlimited users with escalating feature sets from AI Parts Matrix up to SEO and pay-per-click services on Ultimate.

CARFAX for Dealers

  • The App Store listing (publisher CARFAX, Inc.) states the app requires an existing CARFAX for Dealers business account login, so it cannot be evaluated or purchased as a standalone app without a separate commercial dealer contract already in place.

Pricing, plan by plan

Shop-Ware

$79/month
  • Startup$79/month
    • Work orders
    • Customer management
    • Basic reporting
  • Professional$159/month
    • Everything in Startup
    • Advanced reports
    • Scheduling
  • Enterprise$299/month
    • Everything in Professional
    • Multi-location
    • API access

CARFAX for Dealers

On request
  • Basic$undefined/month
    • Vehicle history reports
    • Inventory listings
    • Dealer website badge
  • Advantage$undefined/month
    • Everything in Basic
    • CARFAX Hot Listings
    • Service retention tools
  • Advantage Plus$undefined/month
    • Everything in Advantage
    • Snap report
    • 1-owner leads

Which should you pick?

Choose Shop-Ware if

  • You need work order management.
  • You work on Web, Mobile, App.
  • You also want customer database.
Shop-Ware review

Choose CARFAX for Dealers if

  • You need vehicle history reports.
  • You work on Web, Mobile, Api.
  • You also want service history.
CARFAX for Dealers review

Questions people ask

Is Shop-Ware or CARFAX for Dealers better?
Neither clearly leads. Shop-Ware starts at $79/month and CARFAX for Dealers at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Shop-Ware or CARFAX for Dealers?
Shop-Ware starts at $79/month and CARFAX for Dealers at On request.
Does Shop-Ware or CARFAX for Dealers run on more platforms?
Shop-Ware runs on Web, Mobile, App. CARFAX for Dealers runs on Web, Mobile, Api.
What is Shop-Ware best used for?
Shop-Ware is most often used for dealership management, service scheduling, inventory management, sales operations. Of those, dealership management and service scheduling are not what CARFAX for Dealers is typically brought in for.
What can Shop-Ware do that CARFAX for Dealers cannot?
Shop-Ware covers Work order management, Customer database, Vehicle history, Scheduling. CARFAX for Dealers covers Vehicle history reports, Service history, Accident history, 1-Owner finder. Both handle Data encryption.
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