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Software · head to head

Setmore vs Zapier

Setmore logo

Setmore

Software

Free appointment scheduling and customer management

From
Free
Rated
-
Full reviewWebsite
Zapier logo

Zapier

Software

Automate your work across 7,000+ app integrations

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Setmore free plan limited to 4 users maximum; Zapier the free plan allows 100 tasks per month and only two-step Zaps, one trigger and one action
  • They diverge on capability: Setmore covers Unlimited appointments, Zapier covers App integrations.

Where they differ

Only the attributes on which Setmore and Zapier actually diverge.

Attributes where Setmore and Zapier differ
AttributeSetmoreZapier
Pricing modelsubscriptionusage-based
PlatformsWeb, iOS, AndroidWeb, Api
Founded20082011

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Setmore

  • Unlimited appointments
  • Online booking
  • Calendar synchronization
  • Customer database
  • Email reminders
  • SMS reminders
  • Mobile app
  • Custom branding

Only in Zapier

  • App integrations
  • Workflow automation
  • Trigger-based actions
  • Multi-step Zaps
  • Data formatting
  • Conditional logic
  • Error handling
  • Team collaboration

Both cover

  • Data encryption
  • Cloud deployment

What people use each for

The jobs each tool is most often brought in to do.

Setmore

  • Online appointment and booking managementnot Zapier
  • Service provider scheduling platformnot Zapier
  • Customer communication via email and SMS remindersnot Zapier

Zapier

  • Lead managementnot Setmore
  • Data synchronizationnot Setmore
  • Email automationnot Setmore
  • Social media postingnot Setmore
  • Customer onboardingnot Setmore

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Setmore

  • Free plan limited to 4 users maximum
  • Free plan limited to 200 appointments per month
  • Live receptionist add-on limited to US only
  • Custom enterprise pricing not published

Zapier

  • The free plan allows 100 tasks per month and only two-step Zaps, one trigger and one action
  • Multi-step Zaps, filters, paths, webhooks and the formatter all require a paid plan
  • Premium app connectors are withheld from the free plan
  • Free Zaps poll for new data every 15 minutes against 2 minutes on Professional and 1 minute on Team
  • Paying monthly rather than annually costs 50 percent more, so the 2,000-task Professional plan is $73.50 a month instead of $49

Pricing, plan by plan

Setmore

Free

No published plan breakdown. See the Setmore review.

Zapier

Free
  • FreeFree
    • 100 tasks/month
    • 5 Zaps
    • Two-step Zaps
  • Starter$19.99/month
    • 750 tasks/month
    • 20 Zaps
    • Multi-step Zaps
  • Professional$49/month
    • 2,000 tasks/month
    • Unlimited Zaps
    • Custom logic

Which should you pick?

Choose Setmore if

  • You need unlimited appointments.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want online booking.
Setmore review

Choose Zapier if

  • You need app integrations.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want workflow automation.
Zapier review

Questions people ask

Is Setmore or Zapier better?
Neither clearly leads. Setmore starts at Free and Zapier at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Setmore or Zapier?
Setmore starts at Free and Zapier at Free.
Does Setmore or Zapier run on more platforms?
Setmore runs on Web, iOS, Android. Zapier runs on Web, Api.
Can I use Setmore for free?
Both have a free tier, so you can try either at no cost before committing.
What is Setmore best used for?
Setmore is most often used for online appointment and booking management, service provider scheduling platform, customer communication via email and sms reminders. Of those, online appointment and booking management and service provider scheduling platform are not what Zapier is typically brought in for.
What can Setmore do that Zapier cannot?
Setmore covers Unlimited appointments, Online booking, Calendar synchronization, Customer database. Zapier covers App integrations, Workflow automation, Trigger-based actions, Multi-step Zaps. Both handle Data encryption, Cloud deployment.
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