Software · head to head
SalonTarget vs Genbook
The short version
- Each has a real cost: SalonTarget pricing is not published; costs come through a demo or trial; Genbook limited documentation and onboarding tutorials for new users
- They diverge on capability: SalonTarget covers Client retention alerts, Genbook covers Online booking.
Where they differ
Only the attributes on which SalonTarget and Genbook actually diverge.
| Attribute | SalonTarget | Genbook |
|---|---|---|
| Starting price | $99/month | $29/month |
| Pricing model | subscription | Unknown |
| Platforms | Web | Web, Mobile |
| Founded | 2016 | 2006 |
Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in SalonTarget
- Client retention alerts
- Automated marketing
- Data analytics
- At-risk client identification
- Email campaigns
- SMS marketing
- Performance tracking
- Revenue forecasting
Only in Genbook
- Online booking
- Review collection
- Client management
- Payment processing
- Marketing campaigns
- Reputation management
- Calendar sync
- Mobile apps
Both cover
- SSL encryption
- Cloud deployment
- Web support
- English language support
What people use each for
The jobs each tool is most often brought in to do.
SalonTarget
- Appointment scheduling and online booking for salonsnot Genbook
- Point of sale with integrated paymentsnot Genbook
- Inventory tracking for retail and back barnot Genbook
- Booth renter managementnot Genbook
- Client marketing and rebooking remindersnot Genbook
Genbook
- Getting more clientsnot SalonTarget
- Managing reviewsnot SalonTarget
- Online bookingnot SalonTarget
- Building reputationnot SalonTarget
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
SalonTarget
- Pricing is not published; costs come through a demo or trial
Genbook
- Limited documentation and onboarding tutorials for new users
- Customer support responsiveness can be slow or unreliable
- Limited flexibility in rebooking timeframes and appointment management
- Competitors offer additional features like HIPAA-compliant SOAP notes at lower prices
Pricing, plan by plan
SalonTarget
$99/month- Growth$99/month
- Client retention alerts
- Automated campaigns
- Basic analytics
- Enterprise$199/month
- All Growth features
- Advanced analytics
- Multi-location support
Genbook
$29/monthNo published plan breakdown. See the Genbook review.
Which should you pick?
Choose SalonTarget if
- You need client retention alerts.
- You also want automated marketing.
Choose Genbook if
- You need online booking.
- You work on Web, Mobile.
- You also want review collection.
Questions people ask
- Is SalonTarget or Genbook better?
- Neither clearly leads. SalonTarget starts at $99/month and Genbook at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, SalonTarget or Genbook?
- SalonTarget starts at $99/month and Genbook at $29/month.
- Does SalonTarget or Genbook run on more platforms?
- SalonTarget runs on Web. Genbook runs on Web, Mobile.
- What is SalonTarget best used for?
- SalonTarget is most often used for appointment scheduling and online booking for salons, point of sale with integrated payments, inventory tracking for retail and back bar, booth renter management. Of those, appointment scheduling and online booking for salons and point of sale with integrated payments are not what Genbook is typically brought in for.
- What can SalonTarget do that Genbook cannot?
- SalonTarget covers Client retention alerts, Automated marketing, Data analytics, At-risk client identification. Genbook covers Online booking, Review collection, Client management, Payment processing. Both handle SSL encryption, Cloud deployment, Web support, English language support.
Answered from the vendors’ own pages
Genbook: What does Genbook cost?
Genbook starts at $29 per month with different tiers available for businesses with varying needs.
SourceGenbook: What support options are available?
Genbook offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat support.
Source