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Software · head to head

Genbook vs Salonized

Genbook logo

Genbook

Software

Online booking and business growth for salons

From
$29/month
Rated
-
Full reviewWebsite
Salonized logo

Salonized

Software

Cloud-based salon management and POS system

From
$30/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Genbook limited documentation and onboarding tutorials for new users; Salonized the pricing page lists no monthly plan price and no per plan feature breakdown; visitors are directed to start a trial to see plan details
  • They diverge on capability: Genbook covers Online booking, Salonized covers Appointment booking.

Where they differ

Only the attributes on which Genbook and Salonized actually diverge.

Attributes where Genbook and Salonized differ
AttributeGenbookSalonized
Starting price$29/month$30/month
Pricing modelUnknownsubscription
PlatformsWeb, MobileWeb, Ios, Android, Api
Founded20062014

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Genbook

  • Online booking
  • Review collection
  • Marketing campaigns
  • Reputation management
  • Calendar sync
  • Mobile apps
  • Google
  • Yelp

Only in Salonized

  • Appointment booking
  • Staff scheduling
  • Point of sale
  • Inventory management
  • SMS notifications
  • Financial reporting
  • PayPal
  • Google Calendar

Both cover

  • Client management
  • Payment processing
  • Facebook
  • Stripe
  • SSL encryption
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Genbook

  • Getting more clientsnot Salonized
  • Managing reviewsnot Salonized
  • Online bookingnot Salonized
  • Building reputationnot Salonized

Salonized

  • Online appointment booking and calendar management for hair and beauty salonsnot Genbook
  • Taking in salon card payments through Salonized Pay terminalsnot Genbook
  • Sending appointment reminders to clients by SMSnot Genbook
  • Listing salon availability on the Treatwell marketplacenot Genbook

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Genbook

  • Limited documentation and onboarding tutorials for new users
  • Customer support responsiveness can be slow or unreliable
  • Limited flexibility in rebooking timeframes and appointment management
  • Competitors offer additional features like HIPAA-compliant SOAP notes at lower prices

Salonized

  • The pricing page lists no monthly plan price and no per plan feature breakdown; visitors are directed to start a trial to see plan details
  • SMS messages are a paid add on starting at EUR 0.11 each and cost EUR 0.15 each in the 50 to 999 credit band
  • Salonized Pay requires a payment terminal starting at EUR 199 plus a 1.0 percent transaction fee
  • Bookings taken through the Treatwell integration carry a 35 percent commission on new Treatwell bookings plus a 2 percent transaction fee on prepaid online bookings
  • The free trial runs 14 days

Pricing, plan by plan

Genbook

$29/month

No published plan breakdown. See the Genbook review.

Salonized

$30/month
  • Basic$30/month
    • Appointment scheduling
    • Client management
    • Basic reporting
  • Professional$55/month
    • Everything in Basic
    • Point of sale
    • Inventory management
  • Premium$95/month
    • Everything in Professional
    • Advanced analytics
    • Multi-location support

Which should you pick?

Choose Genbook if

  • You need online booking.
  • You work on Web, Mobile.
  • You also want review collection.
Genbook review

Choose Salonized if

  • You need appointment booking.
  • You work on Web, Ios, Android, Api.
  • You also want staff scheduling.
Salonized review

Questions people ask

Is Genbook or Salonized better?
Neither clearly leads. Genbook starts at $29/month and Salonized at $30/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Genbook or Salonized?
Genbook starts at $29/month and Salonized at $30/month.
Does Genbook or Salonized run on more platforms?
Genbook runs on Web, Mobile. Salonized runs on Web, Ios, Android, Api.
What is Genbook best used for?
Genbook is most often used for getting more clients, managing reviews, online booking, building reputation. Of those, getting more clients and managing reviews are not what Salonized is typically brought in for.
What can Genbook do that Salonized cannot?
Genbook covers Online booking, Review collection, Marketing campaigns, Reputation management. Salonized covers Appointment booking, Staff scheduling, Point of sale, Inventory management. Both handle Client management, Payment processing, Facebook, Stripe.

Answered from the vendors’ own pages

Genbook: What does Genbook cost?

Genbook starts at $29 per month with different tiers available for businesses with varying needs.

Source
Genbook: What support options are available?

Genbook offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat support.

Source
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Related pages

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