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Genbook vs Salon Ultimate

Genbook logo

Genbook

Software

Online booking and business growth for salons

From
$29/month
Rated
-
Full reviewWebsite
Salon Ultimate logo

Salon Ultimate

Software

Complete salon management made simple

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Genbook limited documentation and onboarding tutorials for new users; Salon Ultimate multi-location businesses pay per location ($199 per location per month) rather than a flat enterprise rate, and the vendor charges $0.03 per additional SMS message on top of subscription plans, per its own pricing page.
  • They diverge on capability: Genbook covers Review collection, Salon Ultimate covers Appointment scheduling.

Where they differ

Only the attributes on which Genbook and Salon Ultimate actually diverge.

Attributes where Genbook and Salon Ultimate differ
AttributeGenbookSalon Ultimate
Pricing modelUnknownsubscription
PlatformsWeb, MobileWeb, Ios, Android
Founded20062008

Identical on both: starting price ($29/month), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Genbook

  • Review collection
  • Client management
  • Payment processing
  • Marketing campaigns
  • Reputation management
  • Calendar sync
  • Mobile apps
  • Google

Only in Salon Ultimate

  • Appointment scheduling
  • Client database
  • Point of sale
  • Inventory management
  • Staff scheduling
  • Reporting & analytics
  • Email marketing
  • Square

Both cover

  • Online booking
  • Stripe
  • QuickBooks
  • PCI DSS
  • SSL encryption
  • Cloud deployment
  • Web support
  • Ios support
  • Android support
  • English language support

What people use each for

The jobs each tool is most often brought in to do.

Genbook

  • Getting more clientsnot Salon Ultimate
  • Managing reviewsnot Salon Ultimate
  • Online bookingnot Salon Ultimate
  • Building reputationnot Salon Ultimate

Salon Ultimate

  • Appointment managementnot Genbook
  • Client retentionnot Genbook
  • Inventory controlnot Genbook
  • Business reportingnot Genbook

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Genbook

  • Limited documentation and onboarding tutorials for new users
  • Customer support responsiveness can be slow or unreliable
  • Limited flexibility in rebooking timeframes and appointment management
  • Competitors offer additional features like HIPAA-compliant SOAP notes at lower prices

Salon Ultimate

  • Multi-location businesses pay per location ($199 per location per month) rather than a flat enterprise rate, and the vendor charges $0.03 per additional SMS message on top of subscription plans, per its own pricing page.

Pricing, plan by plan

Genbook

$29/month

No published plan breakdown. See the Genbook review.

Salon Ultimate

$29/month
  • Basic$29/month
    • Appointment scheduling
    • Client management
    • Basic reporting
  • Professional$59/month
    • All Basic features
    • Online booking
    • POS system

Which should you pick?

Choose Genbook if

  • You need review collection.
  • You work on Web, Mobile.
  • You also want client management.
Genbook review

Choose Salon Ultimate if

  • You need appointment scheduling.
  • You work on Web, Ios, Android.
  • You also want client database.
Salon Ultimate review

Questions people ask

Is Genbook or Salon Ultimate better?
Neither clearly leads. Genbook starts at $29/month and Salon Ultimate at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Genbook or Salon Ultimate?
Genbook starts at $29/month and Salon Ultimate at $29/month.
Does Genbook or Salon Ultimate run on more platforms?
Genbook runs on Web, Mobile. Salon Ultimate runs on Web, Ios, Android.
What is Genbook best used for?
Genbook is most often used for getting more clients, managing reviews, online booking, building reputation. Of those, getting more clients and managing reviews are not what Salon Ultimate is typically brought in for.
What can Genbook do that Salon Ultimate cannot?
Genbook covers Review collection, Client management, Payment processing, Marketing campaigns. Salon Ultimate covers Appointment scheduling, Client database, Point of sale, Inventory management. Both handle Online booking, Stripe, QuickBooks, PCI DSS.

Answered from the vendors’ own pages

Genbook: What does Genbook cost?

Genbook starts at $29 per month with different tiers available for businesses with varying needs.

Source
Genbook: What support options are available?

Genbook offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat support.

Source
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Related pages

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