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Rootly vs Openstatus

Rootly logo

Rootly

Logging

AI-native incident management with automation, on-call, and root cause analysis

From
$20/user-month
Rated
-
Full reviewWebsite
Openstatus logo

Openstatus

Logging

Status pages with uptime monitoring and compliance-ready incident tracking

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Openstatus has a free tier, so it costs nothing to try first.
  • Each has a real cost: Rootly pricing higher than some competitors for basic features; Openstatus free tier severely limited to 1 monitor and 1 status page
  • They diverge on capability: Rootly covers AI SRE automation, Openstatus covers Branded status pages.

Where they differ

Only the attributes on which Rootly and Openstatus actually diverge.

Attributes where Rootly and Openstatus differ
AttributeRootlyOpenstatus
Starting price$20/user-monthFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsWeb, Mobile, Slack, Microsoft TeamsWeb, API
Founded20202023

Identical on both: user rating (Not yet rated), category (Logging).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Rootly

  • AI SRE automation
  • Alert routing
  • On-call management
  • Incident response
  • Call routing
  • AI meeting bot
  • Status pages

Only in Openstatus

  • Branded status pages
  • Global monitoring
  • Incident notifications
  • Audit-ready trails
  • API and CLI access
  • Terraform provider
  • Self-hosting

What people use each for

The jobs each tool is most often brought in to do.

Rootly

  • Automate on-call and incident response workflowsnot Openstatus
  • Run root cause analysis with AI assistancenot Openstatus
  • Track and improve Mean Time to Mitigation (MTTR)not Openstatus
  • Coordinate response across distributed teamsnot Openstatus
  • Learn from post-incident retrospectivesnot Openstatus

Openstatus

  • Publishing incident status pages to customersnot Rootly
  • Demonstrating compliance readiness to auditorsnot Rootly
  • Alerting internal teams when services are downnot Rootly
  • Tracking uptime metrics across global regionsnot Rootly

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Rootly

  • Pricing higher than some competitors for basic features
  • AI SRE features require separate contact-sales engagement
  • Learning curve for advanced automation features
  • Per-user pricing increases costs as team grows

Openstatus

  • Free tier severely limited to 1 monitor and 1 status page
  • Per-status-page pricing adds cost for multi-product organizations
  • No built-in workflow orchestration or incident response automation
  • Limited historical analytics beyond incident documentation
  • No AI-powered incident diagnosis or root cause analysis

Pricing, plan by plan

Rootly

$20/user-month
  • Incident Response Essentials$20/user-month
    • Response with Slack integration
    • @Rootly AI Chat
    • AI Similar Incidents detection
  • Incident Response Enterprise$undefined/custom
    • All Essentials features
    • Custom forms and incident types
    • Private incidents
  • On-Call Essentials$20/user-month
    • Alert grouping and routing
    • Live call routing (1 phone number)
    • Schedules and escalation policies
  • On-Call Enterprise$undefined/custom
    • All Essentials features
    • 5 phone numbers for call routing
    • Unlimited schedules

Openstatus

Free
  • FreeFree
    • 1 monitor with 10-minute intervals
    • 1 status page with 3 components
    • No credit card required
  • Starter$30/month
    • 20 monitors with 1-minute intervals
    • 1 status page with 20 components
    • 3-month data retention
  • Pro$100/month
    • 50 monitors with 30-second intervals
    • 5 status pages with 50 components each
    • 12-month data retention
  • Scale$500/month
    • 50 monitors with 30-second intervals
    • 10 status pages with 500 components each
    • 24-month data retention

Which should you pick?

Choose Rootly if

  • You need ai sre automation.
  • You work on Web, Mobile, Slack, Microsoft Teams.
  • You also want alert routing.
Rootly review

Choose Openstatus if

  • You need branded status pages.
  • You want to start without paying.
  • You work on Web, API.
  • You also want global monitoring.
Openstatus review

Questions people ask

Is Rootly or Openstatus better?
Neither clearly leads. Rootly starts at $20/user-month and Openstatus at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Rootly or Openstatus?
Openstatus has a free tier; the other does not. Paid plans start at $20/user-month for Rootly and Free for Openstatus.
Does Rootly or Openstatus run on more platforms?
Rootly runs on Web, Mobile, Slack, Microsoft Teams. Openstatus runs on Web, API.
Can I use Openstatus for free?
Yes. Openstatus has a free tier, so you can try it without paying. Rootly starts at $20/user-month.
What is Rootly best used for?
Rootly is most often used for automate on-call and incident response workflows, run root cause analysis with ai assistance, track and improve mean time to mitigation (mttr), coordinate response across distributed teams. Of those, automate on-call and incident response workflows and run root cause analysis with ai assistance are not what Openstatus is typically brought in for.
What can Rootly do that Openstatus cannot?
Rootly covers AI SRE automation, Alert routing, On-call management, Incident response. Openstatus covers Branded status pages, Global monitoring, Incident notifications, Audit-ready trails.

Answered from the vendors’ own pages

Rootly: How much does Rootly cost?

Rootly charges $20/user/month for both Incident Response and On-Call Essentials plans. Enterprise plans require contacting sales. Startups under 100 employees with less than $50M raised get up to 50% discount.

Source
Openstatus: Can I use OpenStatus for free?

Yes, the free tier includes 1 monitor with 10-minute check intervals and 1 status page with 3 components, no credit card required.

Source
Rootly: What is Rootly AI SRE?

AI SRE is an advanced feature that provides automated root cause analysis, alert correlation with system changes, impact analysis, and remediation suggestions. Pricing requires contact with sales.

Source
Openstatus: What is included in annual billing for Starter plan?

Annual billing costs $300/year (vs $360/month), saving 2 months. Includes 20 monitors, 1-minute intervals, and all alert types.

Source
Rootly: Does Rootly integrate with Slack?

Yes, Rootly natively integrates with Slack for incident response workflows, allowing teams to manage incidents directly in Slack.

Source
Openstatus: Can I add extra status pages beyond my plan limit?

Yes, additional status pages cost $20/month and are billed separately on top of your plan.

Source
Rootly: Are there discounts for small companies?

Yes, startups under 100 employees or less than 25 employees can get special pricing up to 50% discount. Contact Rootly sales for details.

Source
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