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Revel Systems vs TouchBistro

Revel Systems logo

Revel Systems

Software

Cloud-based iPad POS for enterprise

From
$99/month
Rated
-
Full reviewWebsite
TouchBistro logo

TouchBistro

Software

All-in-one POS built for restaurants

From
$69/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Revel Systems requires 3-year contract with high early termination fees making it difficult to cancel; TouchBistro requires annual contracts with no monthly billing option
  • They diverge on capability: Revel Systems covers Inventory management, TouchBistro covers Table management.

Where they differ

Only the attributes on which Revel Systems and TouchBistro actually diverge.

Attributes where Revel Systems and TouchBistro differ
AttributeRevel SystemsTouchBistro
Starting price$99/month$69/month
PlatformsiPad, WebiPad

Identical on both: pricing model (Unknown), free tier (No), user rating (Not yet rated), category (Unknown), founded (2010).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Revel Systems

  • Inventory management
  • CRM
  • Employee management
  • Delivery management
  • Multi-location management
  • DoorDash
  • Uber Eats

Only in TouchBistro

  • Table management
  • Menu management
  • Staff scheduling
  • Inventory tracking
  • Customer relationship management
  • MarketMan

Both cover

  • iPad POS
  • QuickBooks
  • Xero
  • 7shifts
  • Ios support

What people use each for

The jobs each tool is most often brought in to do.

Revel Systems

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

TouchBistro

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Both are used for point of sale, order management, inventory control, staff scheduling, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Revel Systems

  • Requires 3-year contract with high early termination fees making it difficult to cancel
  • System crashes and glitches frequently, especially at high transaction volumes
  • Mandatory payment processing through Revel's Advantage processor with external processors heavily penalized
  • Customer support quality is poor with Level 1 support described as ineffective
  • Expensive upfront costs and numerous hidden fees for add-on features

TouchBistro

  • Requires annual contracts with no monthly billing option
  • Add-on pricing for features like online ordering, reservations, loyalty programs is not transparent and requires custom quotes
  • Limited to iPad hardware, reducing flexibility compared to multi-device systems like Lightspeed or Clover
  • Mandatory use of TouchBistro Payments for new customers reduces payment processor options

Pricing, plan by plan

Revel Systems

$99/month

No published plan breakdown. See the Revel Systems review.

TouchBistro

$69/month

No published plan breakdown. See the TouchBistro review.

Which should you pick?

Choose Revel Systems if

  • You need inventory management.
  • You work on iPad, Web.
  • You also want crm.
Revel Systems review

Choose TouchBistro if

  • You need table management.
  • You work on iPad.
  • You also want menu management.
TouchBistro review

Questions people ask

Is Revel Systems or TouchBistro better?
Neither clearly leads. Revel Systems starts at $99/month and TouchBistro at $69/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Revel Systems or TouchBistro?
Revel Systems starts at $99/month and TouchBistro at $69/month.
Does Revel Systems or TouchBistro run on more platforms?
Revel Systems runs on iPad, Web. TouchBistro runs on iPad.
What is Revel Systems best used for?
Revel Systems is most often used for point of sale, order management, inventory control, staff scheduling.
What can Revel Systems do that TouchBistro cannot?
Revel Systems covers Inventory management, CRM, Employee management, Delivery management. TouchBistro covers Table management, Menu management, Staff scheduling, Inventory tracking. Both handle iPad POS, QuickBooks, Xero, 7shifts.

Answered from the vendors’ own pages

Revel Systems: What does Revel Systems cost?

Revel pricing starts around $99 per month per terminal with a minimum 3-year contract requirement. Customers also pay for additional features like reporting, workforce management, integrations, and Advantage payment processing which is typically mandatory.

Source
TouchBistro: Can TouchBistro process payments offline?

Yes. TouchBistro has offline payment capabilities where you can accept payments and store credit card information when offline, with transactions processing once Internet is restored. However, you cannot dip or tap the card in offline mode; you must swipe instead.

Source
Revel Systems: How long does implementation take?

Revel implementation typically takes 2-4 weeks, including hardware setup, menu configuration, staff training, and system integration.

Source
TouchBistro: Can I integrate TouchBistro with DoorDash or Uber Eats?

Yes. TouchBistro integrates with delivery platforms through Deliverect and UrbanPiper, which aggregate orders from DoorDash, Uber Eats, and other services directly into your TouchBistro POS, eliminating manual order entry.

Source
Revel Systems: What integrations does Revel support?

Revel integrates with multiple payment processors through Stripe and Square connectors, plus accounting, payroll, and ecommerce solutions. Payment gateways vary by region.

Source
TouchBistro: What are the minimum hardware requirements for TouchBistro?

TouchBistro runs on Apple iPads and works with compatible printers, cash drawers, and payment terminals. The system leverages iPad hardware you may already own, potentially reducing initial hardware costs compared to dedicated POS systems.

Source
Revel Systems: What are Revel's contract terms?

Revel requires a minimum 3-year contract with high early termination fees. Use of Revel's Advantage payment processing is typically mandatory, and using outside processors is heavily penalized or not allowed.

Source
TouchBistro: Do I have to sign a long-term contract with TouchBistro?

Yes. All TouchBistro plans require annual contracts, and the system requires TouchBistro Payments (powered by Chase) for payment processing on all new customer accounts.

Source
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Related pages

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