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Software · head to head

Caviar vs Revel Systems

Caviar logo

Caviar

Software

Premium restaurant delivery service

From
$20/order
Rated
-
Full reviewWebsite
Revel Systems logo

Revel Systems

Software

Cloud-based iPad POS for enterprise

From
$99/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Caviar limited availability to 20 major metropolitan areas; Revel Systems requires 3-year contract with high early termination fees making it difficult to cancel
  • They diverge on capability: Caviar covers Premium delivery, Revel Systems covers iPad POS.

Where they differ

Only the attributes on which Caviar and Revel Systems actually diverge.

Attributes where Caviar and Revel Systems differ
AttributeCaviarRevel Systems
Starting price$20/order$99/month
Pricing modeltransactionUnknown
PlatformsWeb, iOS, AndroidiPad, Web
Founded20122010

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Caviar

  • Premium delivery
  • Curated marketplace
  • Order management
  • Quality-focused
  • Analytics
  • Toast
  • Square
  • Web support

Only in Revel Systems

  • iPad POS
  • Inventory management
  • CRM
  • Employee management
  • Delivery management
  • Multi-location management
  • QuickBooks
  • Xero

Both cover

  • DoorDash
  • Ios support

What people use each for

The jobs each tool is most often brought in to do.

Caviar

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Revel Systems

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Both are used for point of sale, order management, inventory control, staff scheduling, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Caviar

  • Limited availability to 20 major metropolitan areas
  • Service fee of 18 percent applied to all orders
  • Not available in all regions as standalone service

Revel Systems

  • Requires 3-year contract with high early termination fees making it difficult to cancel
  • System crashes and glitches frequently, especially at high transaction volumes
  • Mandatory payment processing through Revel's Advantage processor with external processors heavily penalized
  • Customer support quality is poor with Level 1 support described as ineffective
  • Expensive upfront costs and numerous hidden fees for add-on features

Pricing, plan by plan

Caviar

$20/order
  • Standard$25/percent
    • Premium delivery
    • Curated placement

Revel Systems

$99/month

No published plan breakdown. See the Revel Systems review.

Which should you pick?

Choose Caviar if

  • You need premium delivery.
  • You work on Web, iOS, Android.
  • You also want curated marketplace.
Caviar review

Choose Revel Systems if

  • You need ipad pos.
  • You work on iPad, Web.
  • You also want inventory management.
Revel Systems review

Questions people ask

Is Caviar or Revel Systems better?
Neither clearly leads. Caviar starts at $20/order and Revel Systems at $99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Caviar or Revel Systems?
Caviar starts at $20/order and Revel Systems at $99/month.
Does Caviar or Revel Systems run on more platforms?
Caviar runs on Web, iOS, Android. Revel Systems runs on iPad, Web.
What is Caviar best used for?
Caviar is most often used for point of sale, order management, inventory control, staff scheduling.
What can Caviar do that Revel Systems cannot?
Caviar covers Premium delivery, Curated marketplace, Order management, Quality-focused. Revel Systems covers iPad POS, Inventory management, CRM, Employee management. Both handle DoorDash, Ios support.

Answered from the vendors’ own pages

Caviar: What does Caviar charge for delivery?

A service fee of 18 percent is applied to each Caviar delivery order. The delivery fee ranges from $1.99 to $8.99 depending on distance and demand. Customers ordering for pickup pay no order minimums, service fee or delivery fee.

Source
Revel Systems: What does Revel Systems cost?

Revel pricing starts around $99 per month per terminal with a minimum 3-year contract requirement. Customers also pay for additional features like reporting, workforce management, integrations, and Advantage payment processing which is typically mandatory.

Source
Caviar: Is Caviar available as a standalone service?

No. Caviar was acquired by DoorDash in October 2019 and now operates as part of the DoorDash platform. DoorDash members with DashPass enjoy waived delivery fees and reduced service charges on Caviar orders.

Source
Revel Systems: How long does implementation take?

Revel implementation typically takes 2-4 weeks, including hardware setup, menu configuration, staff training, and system integration.

Source
Revel Systems: What integrations does Revel support?

Revel integrates with multiple payment processors through Stripe and Square connectors, plus accounting, payroll, and ecommerce solutions. Payment gateways vary by region.

Source
Revel Systems: What are Revel's contract terms?

Revel requires a minimum 3-year contract with high early termination fees. Use of Revel's Advantage payment processing is typically mandatory, and using outside processors is heavily penalized or not allowed.

Source
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